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Property management measures formulated by the Ministry of Construction 1999
The property management method formulated by the Ministry of Construction in 1999 was to solve many problems existing in the property management of urban residential quarters in China at that time, such as uneven quality of property services and damage to owners' rights and interests. This method defines the basic scope of property management, including residential quarters, commercial buildings, public facilities and other property management places.
The "Measures" also stipulates the responsibilities of the owners' meeting and the owners' committee, and requires the owners' meeting to be held regularly. The owners' committee is responsible for coordinating the relationship between the owners and the property service enterprises and safeguarding the legitimate rights and interests of the owners. In addition, the "Measures" also stipulates the qualification management of property service enterprises, requiring property service enterprises to have corresponding qualifications to ensure the quality of property services.
Responsibility of the property:
1. Maintenance and management of facilities and equipment: The property is responsible for the maintenance and management of facilities and equipment within its jurisdiction to ensure their safe, stable and efficient operation. Including the daily inspection, maintenance and repair of building structure, power supply, water supply, drainage, heating, air conditioning, elevators, fire fighting and other facilities and equipment. At the same time, the property also needs to conduct regular safety assessment of facilities and equipment to ensure that they meet the requirements of relevant laws and standards.
2. Environmental sanitation and greening: the property has the responsibility to maintain the environmental sanitation and greening of the area under its jurisdiction. This includes cleaning public areas regularly, collecting and disposing of garbage, and keeping public areas clean and hygienic. In addition, the property is also responsible for greening and maintenance, including watering, pruning, fertilization, pest control and so on. To ensure the green environment in good condition.
3. Customer service and community management: The property needs to provide high-quality customer service for the owners and residents, including answering questions, handling complaints and coordinating to solve problems. At the same time, the property also needs to be responsible for the management of the community to ensure the order and safety of the community. This includes managing people in the community, formulating and implementing community rules and regulations, and handling disputes and emergencies in the community.
To sum up, the Property Management Measures formulated by the Ministry of Construction 1999 is a departmental regulation on standardizing property management behavior and safeguarding the legitimate rights and interests of owners and property service enterprises. This method clearly defines the scope of property management, the responsibilities of owners' congress and owners' committee, and the qualification management of property service enterprises. Following this method will help to promote the healthy development of the property management industry and protect the legitimate rights and interests of owners and property service enterprises.
Legal basis:
People's Republic of China (PRC) Civil Code
Article 27 1
The owner owns the exclusive parts of the building, such as houses and business premises; Have the right to jointly manage the parts of * * * except the proprietary parts.
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