Do you have the right to refuse to pay the heating fee if the heating is not hot?

You can't refuse to pay the heating fee on the grounds that the heating is not hot. If the heating is not hot, you can negotiate with the local heating group or property and ask them to check your heating system.

The heating is not hot, so there is no right to refuse to pay the heating fee. According to the regulations, the indoor temperature of heating users should be guaranteed not to be lower than 16℃ during heating. Heating enterprises need to provide safe, stable and qualified heating services and regularly test users' room temperature. If there is any dispute about the room temperature reaching the standard, the owner may entrust a third-party organization with room temperature testing qualification to conduct testing and keep the temperature measurement records. The heating company shall bear the burden of proof for meeting the temperature standard, otherwise the heating fee shall be appropriately reduced or exempted.

What are the reasons why the heating is not hot?

1, first-time use or long-term unused

Reason: Many users may not know the correct use of floor heating. When the floor heating is just used or not used for a long time, the water temperature of the floor heating is low and the temperature rises slowly during the heating process. If the outside temperature is low, the heating time will be long, and sometimes it may take more than ten hours to reach the ideal temperature. Many users think that the heating time of floor heating will not be long, and if they wait for a long time, they will mistakenly think that there is something wrong with floor heating.

Solution: This reason is not that the floor heating itself has quality problems. Just wait patiently for the floor heating to heat up after it is first used or left idle for a long time. After several uses, the heating speed of floor heating will gradually accelerate.

2. The effective cooling area of floor heating is small.

Reason: As we all know, the heat provided by floor heating is conducted from bottom to top, so the floor covering, such as carpets or other daily necessities, should be minimized in rooms with floor heating. Too much ground coverage will reduce the heat dissipation area of floor heating and affect the heat dissipation effect of floor heating. Because the effective heat dissipation area of floor heating has become smaller, the rise of space temperature has slowed down, which makes people mistakenly think that floor heating is not hot because the space temperature is not enough.

Solution: Try to use furniture with legs, and don't lay carpets in large areas indoors.

3, pipeline pressure is not enough

Reason: If it is a high-rise user of commercial housing, or the floor with floor heating is too high, the pressure of natural gas floor heating pipeline is not high, which greatly affects the function of natural gas floor heating and leads to unsatisfactory heating effect. The floor is too high, the natural gas transmission is insufficient, the floor heating lacks energy, and the heat released is reduced, which naturally leads to the phenomenon that the floor heating is not hot.

Solution: the pipeline problem can be solved by the property or heating company. In general, the problem of floor heating can be easily solved by replacing equipment with higher quality and increasing pipeline pressure. If it can't be solved, a circulating pump can be installed to improve the circulation of hot water and achieve the ideal effect.

There is gas in the pipeline.

Reason: To judge whether there is air in the pipeline, you can check the main pole and water pole of floor heating by hand. If the main strip of floor heating is hot and the return strip is not hot, it means that there is air in the pipeline, and the air flow in the pipeline will hinder the flow of hot water, resulting in the hot water not entering the loop circulation, so the hot water supply is insufficient, the heat released by hot heating is not enough, and the function of floor heating cannot be fully exerted.

Solution: Open the bleeder valve on the water separator to exhaust until the hot water is released.

I hope the above content can help you. If in doubt, please consult a professional lawyer.

Legal basis:

"Interim Measures for the administration of urban heating prices" thirtieth

Users should pay the heating fee on time according to the prescribed hot price. For users who refuse to pay the heating fee without justifiable reasons, the heating enterprise may charge a late fee according to the relevant provisions.

Article 31

The heating quality of heating enterprises (units) must meet the prescribed heating quality standards. If the heating quality standard is not reached, the heating enterprise (unit) shall compensate or compensate the users in accordance with the provisions of the heat supply contract.