What innovative practices are there in promoting the construction of community volunteer service platform in this region?

In vigorously promoting the comprehensive pilot work of social service management innovation, Yichang City insists on informatization as an effective means to innovate social management, and around the establishment of a unified comprehensive information support system with "comprehensive coverage, dynamic tracking, interconnection and complete functions", further broadens the application fields of information technology in community service management, promotes the integrated development of community grid and community informatization, and lays a good foundation for the continuous improvement and development of the new social service management system of "one book, three services" in the city.

First, consolidate the foundation of community grid and promote the construction of information public platform.

Taking the community grid as the basic unit of information collection and management, we will strengthen overall planning, promote resource integration, and build a unified four basic information systems of population, legal person, housing and city. In order to fully understand the actual population of our city and all kinds of basic information closely related to it, such as household administration, housing, family planning, employment, social security, civil affairs, industry and commerce, justice and so on. By means of information construction, our city has built the city's basic population information system, and initially realized the population information from static control to dynamic control, from single management to comprehensive management and utilization. On this basis, we should boldly reform the current urban service management level, refine the service management unit, and establish a "digital grid" with community network as the basic unit of community informatization. Through the boundary exploration of community grid and the general survey of urban components, the boundary between grid and urban components is defined, which lays the foundation for comprehensively understanding social information and implementing refined service management. Innovative information collection mechanism. The information collection work is based on the extensive participation of the masses, and a dynamic information collection mechanism combining special groups is established. First, pay attention to the full coverage of information sources. Organize "New Eight Members" community volunteers to collect information extensively, and provide grid administrators with timely changes in basic information such as population and housing. At the same time, grid administrators actively collect basic information such as communities, houses, house numbers, households and residents in serving the masses. Through the uniformly distributed 3G wireless information collection terminal-"Community E-link", it is directly uploaded to the city's population basic information system. The second is to pay attention to the specialization of information verification. According to the information provided by the community volunteers and the instructions of the grid supervision center, the grid administrator makes on-site inspection and research, and updates in time by using the "community e-link". Third, pay attention to the effective supervision of information work. Through the daily management of the grid management center (station), the GPS positioning monitoring of the grid supervision center and the internal restraint mechanism of volunteer organizations, the timely, comprehensive and accurate information collection is ensured. Through the combination of special group and "on-site collection and point verification", all kinds of information are collected comprehensively and updated dynamically to avoid frequent multi-head information collection and disturbing people at home.

Second, build an information sharing platform to realize the comprehensive integration of information resources.

Highlight institutional innovation and technological innovation, promote the effective docking of various systems, and realize information interconnection and comprehensive integration. Establish a correlation comparison system of "one party collects and many parties respond" to promote the integration of grid management information and functional department information. Through technical research, we can break through the technical problems of docking various professional systems, promote the docking of departmental professional systems and social management integrated information systems, and realize the collaborative integration of information in the whole society. Grid administrators go deep into the community grid every day to dynamically collect the basic information of population and houses, especially the newly added population and the inflow population. Relevant functional departments collect relevant professional information according to work functions and processes. The information collected by the grid is first exchanged to the comprehensive police platform and compared with the national population database of the public security system, thus forming accurate basic population information with ID number as the unique code. Then, through the * * shared exchange platform, the basic population information is compared with the professional information of public security, human society, housing management, health and other departments, and the comprehensive information including 13 and 1 19 is integrated, all of which enter the interconnected * * * shared social management comprehensive information platform. The comprehensive information platform of social management only needs to input the citizen's ID number, and its occupation, address, family, labor security, social relations and other information will be fully displayed in real time, providing comprehensive, accurate, timely and dynamic basic information support for social service management in related fields.

Three, the use of basic information system, promote the informationization of community service management.

Relying on the basic information system, the community grid comprehensive information service system was developed and established, which realized the information exchange and resource sharing between the community and functional departments and improved the comprehensive service ability of the community. First, the basic information of all residents in the community is clear, definite and timely. The second is to improve the efficiency of community affairs. The relevant data required by the department, the community can use the community grid integrated information service system to quickly form electronic reports, and the community can handle service matters for the masses through the community grid integrated information service system. When residents go to the community to apply for relevant licenses, they only need to bring their ID cards and corresponding materials, and do not need to provide household registration information and photos. After the elderly in the community reach the age of 60, the system will automatically prompt the grid staff to take the initiative to apply for the elderly card and send it to the residents. When the community carries out the work of urban and rural residents' endowment insurance and residents' medical insurance payment, it can remind the relevant residents to pay on time in time. For residents with real difficulties, the grid staff will come to collect all information, handle service matters and extend the service to residents' homes. The third is to promote the burden reduction of community neighborhood committees. Focus on cleaning up 74 statements and 1 14 ledgers of 4 departments. On the basis of cleaning up the investigation, with the goal of "de-industrialization" (administrative and desk-oriented) and "optimization" (residents' autonomous environment), we organized technical forces to focus on developing and tackling key problems, and used the community grid integrated information service system to simplify and merge the commonly used report accounts of various departments into 16.