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What are the safety measures for property management?
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Security work is an important aspect of property management. People often say that "safety comes first", and safety work has the first significance. Only when the safety of the property is effectively guaranteed can tenants work safely in the building. Therefore, safety management is also the whole basic work of property management. Security, patrol, fire control and parking lot management all belong to the category of safety management.
1, public security management
(1), the characteristics and main tasks of public security work
Features:
First, give priority to prevention. Whether it is public security or fire fighting, we must implement the guiding ideology of putting prevention first. No accidents and no cases are the fundamental purpose of security work, and they are also the main standards to measure the performance of security work.
B, property security and social security are closely linked. The security situation of a building is a part of the whole social security work, so the security work of the property can not be separated from the social and government public security departments, which is the most obvious feature of the security work.
C, strong service. In essence, security is service, that is, providing security services. As a security guard, to establish the idea of "service first, customer first", we should not only keep the vigilance of public security personnel, but also have a smiling face of service personnel; We should not only adhere to principles and act according to the system, but also be polite and helpful.
D, software and hardware at the same time. The quality of property safety depends on software and hardware. On the one hand, we should constantly improve the quality of the security team, on the other hand, we should do a good job in the construction of security facilities and establish and improve the security system and fire alarm system.
Main tasks:
First, work in a fixed position. Dress neatly, maintain order, divert traffic, consult and guide guests, carry luggage, etc. At the same time, pay attention to prevent criminals from entering and leaving personnel and prevent all kinds of cases from happening.
B, safety inspection. Regularly and irregularly patrol and inspect all parts inside and outside the property to solve unsafe factors in time.
C. parking lot management. Dredge vehicles in and out, check parking documents, collect temporary parking fees, and carry out fire control and safety management in parking lots.
D, case handling. Put on record and investigate all kinds of public security cases such as theft, assault and destruction in the property, and report them to the public security organs for handling according to relevant regulations.
E, fire control work. The fire control room shall be inspected on duty, equipped with full-time firefighters, set up voluntary fire control organizations and conduct fire control training.
F, do a good job in cooperation with other departments.
2, the corresponding safety precautions
(1) Organizational structure of the security department
The team setting of the security department of the property management office is related to the scale of the building. The larger the property area, the more supporting facilities and the more complicated the team setting. The general team setup of the security department is as follows:
(2) Reasonable arrangement of safety posts
A. the intelligent monitoring center is on duty in three shifts 24 hours a day.
B. The entrance to the underground garage is on duty in three shifts 24 hours a day.
C. The property patrol post is on duty in three shifts 24 hours a day.
D. Three shifts are on duty 24 hours a day at the gate.
E. overall coordination and management of the safety team leader. (security guard 16, front desk and doorman 4).
(3) Strengthen the monitoring of non-office hours.
A. Control chart of personnel outflow area
Be on duty at the gate
Individuals or groups engaged in industry and commerce
Valuables must be confirmed by the business owner.
Sign the register
Check that the certificate (pass) is not issued abnormally.
Visit customers
let off
Other personnel
let off
B. Logistics control chart of departure area
Be on duty at the gate
Articles brought by users
ask about
User certificate
The release instructions issued by the Executive Management Office have been released.
Visit customers
Withdrawal and release
Other personnel
Confirm, withdraw the release description, and release.
(4) Establish a mobile rapid emergency force.
The rapid emergency team is directly managed by the management office and is responsible for the rapid response to emergencies. It is characterized by flexibility, and its basic functions are: patrol inside and outside the region, rapid support, plainclothes supervision and mobility.
(5) Conduct 24-hour patrol.
Patrol personnel patrol around the clock 24 hours a day to ensure that problems are handled in time. Patrol personnel patrol on foot.
(6) Strengthen regional patrol.
In order to strengthen the control of public security patrols and ensure that patrols are in place.
(7) Statistics of public security situation
Make statistics on the control of public security every month, analyze all kinds of problems, find out the reasons and formulate corresponding measures.
(2) Vehicle management
The focus of vehicle management is to prevent vehicles from being misplaced and lost. To do this, we must first do a good job in the construction of parking lots.
1, location planning
Vehicles can be divided into motor vehicles and non-motor vehicles, and motor vehicles can be divided into automobiles and motorcycles. If vehicles of various specifications are mixed and stored, it is not conducive to the management of owners or managers. In order to avoid this chaotic state, the management office properly divided the location of the parking garage. The following is an idea of parking garage division:
2. Internal requirements
For motor vehicles, we will implement the following management measures according to the overall planning of the property:
(1) Understand the vehicle conditions of users and implement convenient parking.
(2) Implement a special parking system.
(3) Set deceleration slopes on the property roads to limit the speed.
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