How to investigate the responsibility of property failure to perform its duties

Legal analysis: Property management companies can be sued for failing to fulfill the stipulations in the property management contract, or community owners can unite to exercise their rights through industry committees, or even impeach the property and choose the property that the owners are satisfied with.

Legal basis: Regulations on Property Management

Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Forty-sixth property service enterprises should assist in the safety work within the property management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work.

The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties when maintaining public order in the property management area, and shall not infringe upon the legitimate rights and interests of citizens.