Job Recruitment Website - Property management company - What is the property afraid of and which department to report it to?
What is the property afraid of and which department to report it to?
Generally speaking, the superior competent department of a property management company is the local housing authority, so the owners are most afraid to complain to the housing authority. If the owner needs to complain, then the buyer should check which company the property management company is and whether the property management company has entered the community for actual management. If the owner needs to complain, then the buyer should check which company the property management company is, and also check whether the property management company has entered the community for actual management. If there is a property management company, it should be its responsibility.
If the property management company does not enter the community, it should complain to the Housing Authority. If the owner does not pay the property fee, it will affect the normal operation of the property management company, and all the work of the property management company will be affected. Because the owners' committee has the right to supervise the work of the property management company, and all the management decisions made by the property management company need the approval of the owners' committee before they can be adopted. If there are problems in the management and service of the property management company, then the owners' committee has the right to punish the property management company, and even change the property management company in serious cases.
Legal basis:
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 9 Consumers have the right to choose their own commodities or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and choose their own goods or services.
Article 18 Business operators shall ensure that the commodities or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked. Operators of hotels, shopping malls, restaurants, banks, airports, stations, ports, theaters and other places of business shall fulfill their obligations of safety protection for consumers.
Article 19 Where a business operator finds that the goods or services it provides are defective and endanger personal and property safety, it shall immediately report to the relevant administrative department to inform consumers, and take measures such as stopping sales, warning, recall, harmless treatment, destruction, and stopping production or services. Where recall measures are taken, the business operator shall bear the necessary expenses incurred by consumers for recalling goods.
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