Which department should complain about the lack of residential property?

Legal analysis: Based on the property service contract signed with the property service company, the owner enjoys many rights under the condition that the property performance obligations are not standardized. As far as complaints are concerned, owners can complain to the real estate bureau, which is the management department of the property, and the property and the real estate bureau are subordinate. If the owners complain about the property to the real estate bureau, they will naturally be audited by the real estate bureau and then sent to investigate. Owners can also find housing management departments and even courts to claim their rights.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 937 A realty service contract is a contract in which a realty service provider provides realty services such as maintenance of buildings and their ancillary facilities, management and maintenance of environmental sanitation and related order within the realty service area to the owner, and the owner pays the realty fee.

Property service providers include property service enterprises and other managers.

Article 944 The owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the agreement and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services.

Article 946 If the owner decides to dismiss the realty service provider according to legal procedures, he may terminate the realty service contract. If it decides to dismiss, it shall notify the property service provider in writing 60 days in advance, unless the notice period is otherwise stipulated in the contract.

If the termination of the contract in accordance with the provisions of the preceding paragraph causes losses to the property service provider, the owner shall compensate for the losses, except for reasons not attributable to the owner.