Which department should I go to for housing complaints?

If there is something wrong with the house, complain to the Housing and Construction Bureau. If the owner finds that there are quality problems in the use of the house, he should first contact the property management company or developer of the house. If the owners can't solve the problem through consultation with the property company and the developer, they can complain to the Housing and Construction Bureau.

If there is something wrong with the house, complain to the Housing and Construction Bureau. If the owner finds that there are quality problems in the use of the house, he should first contact the property management company or developer of the house. If the owners can't solve the problem through consultation with the property company and the developer, they can complain to the Housing and Construction Bureau.

1. Which department should I complain about the housing problem?

If there is something wrong with the house, you should complain to the Housing and Construction Bureau. The construction unit (developer) is the first person responsible for the warranty treatment of housing quality defects, and should coordinate the handling of housing quality complaints. If the complainant finds quality problems during the use of the house, he should first contact the property management unit, which will carry out maintenance according to the categories of quality problems and the provisions of property management. Quality defects that fall within the scope of warranty shall be directly contacted with the property management unit or the construction unit for warranty treatment. If negotiation fails, you can complain to the quality complaint handling agency (the local quality inspection station of the Housing and Construction Bureau).

Warmly remind you that if the complainant does not accept the treatment scheme proposed by the warranty unit, the construction unit will entrust the original design unit or a design unit with the same qualification as the original design unit to review or reissue the warranty scheme proposed by the warranty unit. If the complainant does not accept the conclusion of the review by the design unit or the re-issued scheme, the complainant shall review or re-submit the treatment scheme proposed by the design unit according to the identified and entrusted appraisal institution or expert group, and the warranty unit shall be responsible for the implementation according to the warranty scheme approved or re-submitted by the appraisal institution or expert group.

Second, there is something wrong with the quality of the house. Can we not pay the property fee?

If the house has quality problems, you don't have to pay the property fee. Once the owner accepts the property management service, the preliminary property service contract signed by the housing construction unit and the property service company has come into effect, which is binding on all owners, and the owner should pay the property service fee in time. If the housing quality service problem is within the warranty period, it can be solved through consultation with the developer. If it is outside the warranty period, the maintenance fund can be used to maintain the quality room.

3. Can I check out if there is something wrong with the quality of the house?

Of course. The main quality of the house is unqualified or the quality problem of the house seriously affects the normal living and use, resulting in the house being returned. After the commercial house is delivered for use, if the buyer thinks that the quality of the main structure is unqualified, he may entrust the engineering quality inspection agency to re-verify it in accordance with relevant regulations. After verification, if the quality of the main structure is indeed unqualified, the buyers have the right to return a house.