What does the property customer service include?

1. Complete all formalities, cost accounting, house inspection, key handover, etc.

2. Responsible for all formalities of owner's decoration.

3. Responsible for the management of vacant houses.

4. Do a good job in publicity and post all kinds of publicity materials and notices.

5. Patrol and inspect the owner's secondary decoration project, and cooperate with relevant departments to deal with illegal operations in time.

6. Responsible for assisting the property management company to issue payment notices for various management fees and fees collected and remitted, and collect fees.

7. Accept and handle customer complaints, record and report to the department manager in time;

8. Draft management announcement, external contact list, supplier evaluation, work summary, etc.

9. Track the completion of maintenance work.

10. Assist the customer service manager to deal with emergencies;

1 1. Organize the files of community owners;

12. Perform the work assigned by the superior;

13. Responsible for managing the daily work of suppliers;