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Responsibilities of community doormen
2. When on duty, you are not allowed to leave your post, laugh and play, read newspapers, eat, sleep, listen to tape recorders and other things unrelated to work;
3. Be polite when on duty, don't make things difficult for owners and customers, have principles and methods to deal with problems, be kind, not anxious and not dry;
4. Fill in all kinds of registration carefully, requiring clear handwriting and detailed and accurate content;
5. All outsiders should register for entry and exit, and visitors can only enter after obtaining the consent of the owner or company leaders;
6. Strictly order all kinds of people who repair, buy and sell, collect secondhand goods and engage in pyramid schemes to enter the community;
7, decoration materials and professional installation team comes into play should check the relevant procedures, did not go through the formalities of decoration and installation shall not come into play;
8. Owners should check the temporary owner card when entering the community, and the decoration personnel must check the temporary pass when entering the community;
9. The goods shipped out of the community must be signed by the property company before they can be released;
10. Vehicles entering the community should be inspected in detail. If there is any problem, please ask the owner (driver) to sign the checklist for confirmation.
Responsibilities of community doorman II. The doorman should be on duty 24 hours a day and switch the gate of the community on time;
Second, treat people with civility and courtesy, ask the outsiders, register first, then let them enter the community, and refuse irrelevant personnel to enter the community at will;
Three, vehicles in and out of the community, to check the registration, encounter suspicious personnel or vehicles should promptly report or report to the police;
Four, seriously responsible for the delivery and distribution of letters, newspapers and periodicals in the community;
V. Providing convenient services for the registration of residents in residential areas;
Six, responsible for this part and the surrounding environment health, and do a good job of duty record and assignment.
3 1, post responsibilities of doormen in residential areas, strictly implement the shift-over system, make a good record of duty, earnestly perform their duties, do not leave their posts without reason, and maintain the safety and traffic safety of this area;
2, civilized behavior, familiar with the environment, maintain order, prevention in place;
3. Strictly implement the 24-hour duty system; The car mainly ensures smooth traffic during the peak hours of commuting every day; Strengthen night patrol, and mobile posts should deal with problems in the management area in time;
4, familiar with the terrain, building location, house number, master and standardize the use of security equipment, learn to use fire equipment; In case of emergency, timely handle and report to the company leaders and relevant departments, do a good job in site protection, and actively cooperate with relevant departments to carry out rescue and rehabilitation work;
5. Carry out patrol tasks in the management area, walk in strict accordance with the prescribed patrol route, collect information from every place, and complete patrol tasks with high quality and high standards to the letter;
6. For vehicles entering the community, if the owner has not yet applied for a pass card, he should be urged to do so. Vehicles not in the community are generally not allowed to enter the community;
7, sorting, visiting guests into the community, must explain the visiting object, it is best to get the consent of the owner before release; Resolutely prohibit any personnel and vagrants from entering the community for the purpose of sales promotion;
8. When on duty, wear standard clothes according to the season, keep clean, dignified and generous, and maintain a good mental outlook and image;
9. Strengthen the access management of decoration construction personnel and scavengers; It is forbidden to set up stalls in the community to do business, to prohibit beggars and suspicious persons from entering the community, and to prevent and stop all kinds of illegal and disciplinary acts that are not conducive to social stability and personal safety;
10, when patrolling, we must maintain a high degree of vigilance and sense of responsibility, patrol the public * * * area, and record and report any abnormal situation in time; Confirm and report the fire alarm and Fei Jing in time, and cooperate with the rescue and protection of the site; Responsible for the inspection of public facilities and equipment in the decoration site and area; Night patrol time requirements: 22: 00-5: 00 in summer and 21:00-6: 00 in winter; Frequency requirements: once every 2 hours.
4 1. Maintain the order of people and vehicles entering and leaving the gate and the public order in this area, and pay attention to manners;
2, responsible for checking the goods in and out of the post, to prevent the loss of goods and dangerous goods into the management area; Large decoration materials entering the management area must be questioned and controlled, and at the same time, contact engineering maintenance monitoring for on-site treatment; Such as: bricks, large pieces of glass, awnings, materials for closing balconies, etc. ;
3. Be responsible for vehicle entry and exit registration and vehicle appearance inspection, strictly implement the company's vehicle entry and exit management regulations, and carefully check the vehicle type and license plate number to avoid mistakes;
4, responsible for the timely handling of vehicle warehousing procedures, according to the capacity of the parking lot and traffic flow at that time, with standard gestures and movements to guide.
5 1, the security guard should strictly abide by the company's working procedures and the provisions of gfd;
2, the guard security must strictly implement the vehicle access regulations, found suspicious situation report in time, and conscientiously do a good job of succession, accidents caused by unclear succession, shall be investigated for the responsibility of both parties;
3, the personnel on duty should be civilized on duty, be polite to others, are not allowed to quarrel with the owner, are not allowed to abuse and fight with the owner; When the host is making things difficult or humiliating, keep calm and control your emotions. If something really can't be handled, he should report to the captain and the group leader quickly and handle it. If the owner refuses to listen to dissuasion, makes trouble without reason, or even has a bad attitude, he shall notify the leader and send the perpetrator to the public security organ for handling;
4. Write down the license plate number of the vehicle that rushed in without the license, and notify the security personnel in other locations with the walkie-talkie at the first time to avoid misunderstanding;
5. Vehicles, trucks and trailers loaded with inflammable, explosive, toxic or polluting substances (except those approved by the management office) are strictly prohibited from entering residential areas;
6, the guard security personnel should supervise and control the access of construction workers, real estate agents, scavengers and salesmen;
7. Stop all the vans and vans that have driven out and open the trunk for inspection. If suspicious items are found, they should be reported to the leader on duty or the property leader immediately for handling;
8, the guard security should be in accordance with the provisions, foreign vehicles and visitors to count and register; Check the buildings in and out, control the issuance of visitors' passes, and reduce unnecessary people entering the community;
9. The doorman security should closely cooperate and communicate with internal and external patrol security, parking garage security and video monitoring room security to ensure the safety of life and property to the maximum extent;
10, the doorman should clean the work area, fill in the handover registration form, record important events on duty, and hand over keys, two-way walkie-talkies, pagers and other items.
1 1. The doorman security guard shall not leave his post before completing the handover with the succession security guard, and should stand at attention and salute during the handover;
12. If the security personnel are negligent or negligent in their work, the security personnel on duty shall make compensation. If the circumstances are serious, the company will investigate its legal responsibility.
6 1. The security of the video monitoring room shall strictly abide by the company's working procedures and the provisions of gfd.
2, video surveillance room security should closely monitor the video monitor, observe and track suspicious activities;
3. The security of the video monitoring room should closely cooperate and communicate with internal and external patrol security, parking lot, garage security and doorman security to ensure the safety of life and property to the maximum extent;
4. When the security personnel in the video monitoring room find alarm signals such as fire alarm, they shall immediately notify the captain or patrol security personnel to check or eliminate the alarm danger;
5, video surveillance room security in an emergency should remain calm, and take control measures to avoid further deterioration;
6. On the monitoring screen, the security guard in the monitoring room saw some disciplinary actions of the security guard on duty (such as smoking in the work area, dozing off at work, abnormally opening the door, etc.). ), monitoring security should use intercom system to remind employees at the first time;
7. If the equipment in the security central control room of the video monitoring room fails, it shall immediately report to the security manager or security supervisor;
8, video surveillance room security should clean the work area, fill in the shift registration form, record important events on duty, handover items such as keys, two-way walkie-talkies, pagers, etc.
9. The security guards in the video surveillance room shall not leave their posts before completing the succession with the succession security guards, and should stand at attention and salute during the succession;
10. If the security personnel are negligent or negligent in their work, the security personnel on duty shall make compensation. If the circumstances are serious, the company will investigate its legal responsibility.
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