What is the position of case manager?

Question 1: What does a property case manager do? 1. Responsible for formulating the property entrustment service contract for this case, and controlling the marketing case according to the contents and standards agreed in the contract.

2. Be responsible for making the property service plan of the case site, preparing the job responsibilities and operation guide of each department, and conducting full-time training.

3. Be responsible for communicating with the finance department of the real estate company, and the funds for various activities are reasonable and controllable.

4. Communicate with the marketing department regularly, coordinate the service standards and quality, and constantly improve the service quality of the exhibition property.

5. Be responsible for organizing and implementing the intervention of early-stage property management, and put forward good suggestions on project design and construction from the perspective of use.

6. Be responsible for leading employees to complete marketing case reception and service demonstration.

7. Responsible for maintaining the fixed assets of the crime scene, and the first person responsible for the safety of the crime scene.

Question 2: What is the job of the case manager recruited by the real estate company? What happened? The case is the sales office. The case manager is responsible for: site management, advertising and sales planning.

Composition of sales department: case manager-case supervisor-property consultant.

Question 3: How to be a qualified sales case manager To sum up, the three requirements of an excellent case manager are completely presented. It is true that it is difficult to be excellent in all aspects, but isn't this the goal of everyone's efforts?

The article comes from the real estate e-net.

How to become a qualified sales case manager

1. First, set up a sales team and promote the assistant who is serious and responsible and listens to the command, that is, the supervisor. Because of different projects, that is to say, different high-end, middle-end and low-end projects, the characteristics of the team members you need are also different. This requires you to influence the administrative personnel department to form a team according to your ideas;

Your sales team needs to know his temperament most. High-end plate needs good service temperament, generous manners and proper sales talk. This is up to you to decide and build, which is the first element of the team;

3. Next, you should be responsible for communicating your sales presentation with the Planning Department and Party A, that is, "all questions about sales presentation", including products, transportation, price, location, planning, greening, area, functions and selling points. You must always remember the sales presentation accurately and evaluate the content of the sales presentation. The sales demonstration of the real estate consultant can only be received after passing the test, and you should listen more in the process of receiving customers.

4. Before announcing the price, signing the agreement and signing the contract to the customer, we must confirm the price and housing from you before we can handle it. At the same time, which houses need to be controlled by the site manager, and the electronic sales account and manual sales account are updated at any time;

5. At the same time, if the whole sales team goes beyond the public offering period (that is, the opening period, the commission is uniformly and evenly distributed) and enters the personal billing period, the sales performance of the property consultants will be different because of their strength and luck. Generally speaking, it is best to bring a team with average strength, and a team with strong strength needs superb leadership skills, so we must guard against the phenomenon of grabbing orders from each other;

6. The handover with Party A and the Planning Department requires formal written procedures, and verbal instructions are taboo, which is also the reason for frequent account mistakes. Therefore, the price adjustment of the project, Party A's special preferential treatment and strategic preferential treatment need to be clear and clear, put into practice in words, and be business-like;

7. In addition, we must pay attention to the out-of-range commitment of the field sales staff, which is fatal to the project, at least don't leave a message;

8. Deal with the relationship with Party A's finance on site. In order not to affect the sales staff who are fighting in the front line, you have no choice but to be familiar with the illegal operation.

9. The relationship between banks is also an important topic, which should be maintained frequently. All departments of the developer, including sales department, engineering department and finance department, are the focus of public relations, which is convenient for your on-site management and the extraction of your commission.

How to be self-disciplined:

An excellent case manager must first have a high sense of responsibility and professionalism, and have a strong self-discipline ability, and regard the comprehensive performance of the case as part of his sense of professional accomplishment.

1. You should set an example. Only when you do your best first can you be qualified to lead others. Therefore, when observing and implementing various rules and regulations, you should first set an example. What is more commendable is to take care of the interests of subordinates first, and then consider your own gains and losses.

2, cultivate good habits, many people can manage all aspects very well, but often only for a few days, it is difficult to maintain efficient management for a long time. Therefore, if an excellent sales manager wants to do this, he must set high standards for himself from the time he first stepped into this position, and let many aspects form habits, which will naturally persist.

How to manage:

The biggest difference from real estate consultant to case manager lies in the development from a simple salesperson to a manager, and the focus of work has also changed from self-sales to comprehensive management coordination. Therefore, the cultivation of management ability has become the first element of case managers. Management can be divided into personal management and enterprise management. In the way of management, maintain a certain dignity, keep a certain distance from the salesman, and you can become a friend of the salesman and have a heart-to-heart chat.

1. Strictly implement the rules and regulations of the company and venues: attendance, venue discipline, venue regulations, etc.

2. Do a good job of on-site health management of sales cases. On the one hand, on-site hygiene is to make your daily working environment better, and more importantly, customers will have an impression on the real estate at first sight when they enter the door, so cleanliness is very important. The core of health management is to let all salesmen develop various good hygiene and cleaning habits from the beginning, such as returning desks and chairs after customers leave, cleaning the countertops, cleaning the division of labor in the morning, and sorting out the counters after work. At the same time, case managers are required to have high standards and beautiful cleaning attitude.

3. Keep salespeople in good habits: sometimes ... >>

Question 4: What does a real estate case do? The real estate case field is mainly responsible for the daily management process of the office.

Main work in the field of real estate cases:

1, sorting, classifying, filing and recording real estate documents, files and data;

2, real estate customers telephone records, print files, copy data;

3. Collect, sort out, summarize, transmit and report to the daily newspaper;

4. In case of emergency, contact the relevant person in charge urgently to help solve it;

5. Send and receive emails and letters and hand them over to relevant personnel in time;

6. Release and upload the situation;

7. Confidentiality work (including: internal information, materials, documents, personnel, files, meeting contents, computer information, finance, etc.). Real estate company);

8. To handle the reimbursement, review, summary and transfer of personnel from various departments of real estate;

9. Coordinate the personnel relations of all real estate departments, so that the work can be completed smoothly and efficiently;

10, to complete the temporary work entrusted by the superior management;

1 1. Keep the working environment clean and tidy.

12, responsible for filing new employees' data and training related knowledge and skills.

Question 5: What is the difference between a real estate case manager, a channel manager and an expansion manager? A case manager generally refers to a sales manager, that is, the boss of a real estate consultant. The channel manager is Bee, the manager of those who hand out leaflets on the street. In many cases, the development manager does not have this position. Generally speaking, he is the boss in the development of key customers. This position is usually held by the channel manager.

Question 6: What are the literacy and main responsibilities of the sales manager in the case field? Shouldn't job responsibilities be released by human resources?

No matter what line of work you are engaged in, there are two common standards of Excellence:

1. As an excellent person, the boss of the company depends on you and the employees are convinced of you.

2, professional work, daily work to you at ease, difficult problems to you can also come up with solutions.

Welcome to add.

Question 7: What are the positions in real estate? If you want to know a complete real estate company, then first of all, it has the following departments.

1. Planning Department. The positions in this department are: planning director (planning manager), planning assistant, copywriting planning, sales planning, and sometimes it is divided into pre-market planning, publicity planning, sales planning and specialized copywriting.

At present, there are not many real estate companies with specialized planning departments, and many of them invite specialized planning agencies from overseas to make up for the planning work.

Second, the engineering department. The positions in this department are: chief engineer (project general manager), engineering minister, representative of Party A (resident engineer) and office clerk. Among them, resident engineers are divided into civil engineering direction and water heating and electricity supporting direction, and the number of engineers is determined according to the size of the building.

Third, the technical department (also called the design department). This department is sometimes called "the chief engineer's office". If the chief engineer is called, the chief engineer will appear in this department. The general department is led by the deputy manager in charge of design, and people who know design sporadically are responsible for reviewing drawings and dealing with design institutes, and often solve some technical problems in construction, so there will also be clerks and assistants.

Fourth, the Ministry of Construction. Managers and budgeters in charge of budgeting.

5. Sales Department. Sales director, case manager, sales assistant, sales foreman, sales staff (property consultant).

Question 8: What is case management? Real estate administration is similar to the office ~ but it depends on whether you are in the store or in the company of the real estate company ~ I used to stay in the store ~ Our administration there is actually similar to that of a nanny ~ But don't get me wrong ~ Basically all contracts are from you (some things are handed over to the accountant), and then office supplies, water, Electricity and room charges ~ ~ I think there is no difference with company administration ~ It mainly depends on where you have been ~ ~ Store administration is almost 65438+ 0, and it is around 2000 every month ~ ~ As for the training assessment you mentioned, I think it should be a simple assessment of real estate knowledge and administrative workflow ~ Because if you are in a store, the salesman often goes out, and if there are many calls, you must help answer them.

Question 9: Job Description of Real Estate Sales Manager 10 Sub-office Sales Manager Job Responsibilities:

1, implement and abide by the rules and regulations of the company and the venue;

2, responsible for attendance supervision and set an example;

3. Failing to cover up, conceal and solve the problems on the spot in time;

4. Help sales staff to develop good living and working habits;

5. Arrange the daily work of the shift table and the shift table;

6. Familiar with and proficient in sales processes and operations;

7. Management of environmental sanitation;

8. Finish the weekly plan on time;

9. Issue the performance indicators of this month in time every month, and be responsible for the completion of performance indicators in the case field;

10, responsible for controlling overdue bills, unfinished mortgage information and incomplete work;

1 1, analysis of overdue bulk orders and unsigned customers;

12, responsible for all kinds of business promotion activities (drafting all kinds of letters and sending them);

13. Arrangement, hosting, recording, arrangement and confirmation of various business meetings.

Morning meeting, regular meeting 2, business department regular meeting, classic case discussion, all business-related meetings except business weekly meeting.

14, responsible for after-sales service, such as entertainment and sending holiday cards. ;

15. Responsible for making the floor price table before the opening of the property. After the application for price adjustment put forward by the sales manager is approved, make a price list and supervise the implementation of the new price list (the application for price adjustment must have the approximate implementation date of the price). Price list making process: the sales manager drafts the price adjustment application → the real estate secretary prints it → the sales manager signs it → the relevant leaders of the company sign it → the real estate secretary makes the price list → the sales manager signs it on each page → the case execution;

16, communicate with various departments and case salesmen, and have more heart-to-heart talks with salesmen to help them determine their goals; Yuanbao 17, which has targeted measures and plans for the sales situation and can solve the sales bottleneck;

18, arrange the salesman to make market adjustment;

19, knowing the sales of case performance and the withdrawal of funds like the back of his hand;

20. Improve the professional ability and knowledge of subordinates, and solve the intractable diseases in the sales process properly;

2 1, confirm various exhibition places;

22, all kinds of contract goods quality acceptance;

23, contract production schedule control;

24, responsible for providing the latest real estate information to the salesman, and the corresponding training and explanation for the salesman;

25. In case of business and contract disputes, coordinate with the developer;

26, responsible for coordination with developers.

Question 10: What do real estate specialists do for sale?