What should I do if there is a dispute or conflict between the owner and the property staff? This is a question about applying for real estate. Please give me an answer. Thank you.

First of all, you are the applicant, so you should know what the characteristics and ideas of the property industry are. Generally speaking, service is supreme, and customers (or owners) are supreme. Paying attention to service is the most important principle and requirement of property companies.

Then, you should talk about this problem from the perspective of service. You can say that if there is a dispute or conflict, you should first appease the customer. You can ask the customer to sit down first and pour a glass of water to relax. You can say something like "I'm sorry, I was a little excited just now, please calm down".

In addition, if you have a serious dispute or conflict with a customer, and you can't control your emotions or handle it well, you can guide the customer to your other colleagues, but don't leave rudely. Both sides are very calm and calm. You can say that you will come later and let the client calm down before you finish. Just like two people fighting, it is often difficult for others to explain or relieve the pressure. On the contrary, when you are at peace with him, you may just say, "I'm sorry, I was a little upset just now." The other party can also feel your attitude, think that you are sensible and generous, and maybe you can establish the best friend relationship with your customers.

Finally, impulse is the devil! ! ! Although sometimes doing property work is stressful and full of resentment, I can learn a lot of interpersonal methods from it and try not to let impulses occupy my mind.

Don't flinch when you encounter problems, deal with them a few times and reflect on them a few times. This is more like experiential learning. I believe you will handle this problem well.

I wish you a successful application ~