Questionnaire on electrical appliance market

In order to better understand the home appliance market. To this end, I have compiled a questionnaire about the electrical appliance market for you. Please refer to.

Household appliance market questionnaire 1

Hello, we are researchers from xx power plants. In order to understand the user's use and satisfaction with XX household appliances, please take the time to help us fill in the following questionnaire. thank you

1. How many people are there in your family?

a、3 B、5 C、7 D、8

2. What is the average annual income of your family?

800 pounds? 1200 yuan b, 1200? 2000 yuan C2000？ 3,000 yuan d, more than 3,000 yuan

3. What brand of household appliances do you use? (multiple choice)

A, Changhong B, Haier C, Gree D, Suning F, others

How long do you think or hope the household appliances you bought will last?

a、 1？ 2 years b, 2? Four years. C, 4? 8 years d, more than 8 years

5. In the same kind of household appliances, will you choose the one with high price and good quality, or the one with low price and average quality?

A, high price and good quality. B, the price is cheap and the quality is average.

6. Will you buy second-hand household appliances?

A, it's B, generally not C. Look at the price D, it's not.

7. How often do you replace new household appliances?

A, once a year b, once every three years c, once every five years d, more than five years.

8. How do you think the household appliances you choose compare with those of other brands?

A, better than other household appliances B, almost C, not as good as other household appliances

9. How much do you know about XXX household appliances?

A, I know B, C generally, D a little, I don't know.

10, what do you think of the quality of XXX household appliances?

A, very good B, not bad C, not bad D.

1 1. What needs to be improved in XX power plants?

A, consulting service b, sales service c, maintenance service d, complaint service

Household appliance market questionnaire II

In order to understand the specific situation of household appliances market satisfaction, we hereby designed this questionnaire. Your valuable advice is very important to us. This questionnaire is anonymous, please feel free to fill it out truthfully and hope to get your cooperation. Thanks for your support. Note: Please fill in the selected options in brackets.

1, and your gender is: ()

A. Male B. Female

2. How old are you? ( )

A.26 the following A.26? 36-year-old C.36? 46 years old. D. Over 46 years old

3. Are you satisfied with the positioning of the current home appliance market ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

4. Are you satisfied with the brand of home appliances ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

5. Are you satisfied with the safety of household appliances ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

6. Are you satisfied with the quality of household appliances ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

7. Are you satisfied with the types of household appliances ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

8, after buying home appliances, are you satisfied with the cost performance of home appliances ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

9, after buying home appliances, are you satisfied with the function of home appliances ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

10, when buying household appliances, are you satisfied with the service attitude of the sales staff ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

1 1, when you buy household appliances, you are satisfied with the service of the merchant ().

A. merchants provide customers with good household appliances. B. the level and professional knowledge of business personnel

C. The place to buy is clean and tidy. D. The environment for buying household appliances should be comfortable.

12. When buying household appliances, are you satisfied with the shopping environment ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

13. Are you satisfied with the warranty service attitude of home appliances after purchasing them ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

14, are you satisfied with the home appliance promotion ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

15. Are you satisfied with the timeliness of handling household appliance complaints ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

16. Are you satisfied with the maintenance and installation of household appliances ()

A. Very satisfied B. Generally satisfied C. Not very satisfied D. Not satisfied

17. What do you think of the current home appliance market?

This is the end of the questionnaire survey. Thank you for your participation!

Household appliance market questionnaire III

Q 1: Have you done a safety inspection of home circuits in the last year?

Yes

number

Q2: Have you maintained and cleaned household appliances in the past year?

□ air conditioning

□ refrigerator

□ washing machine

□ range hood

□ Other household appliances

□ Not maintained and cleaned recently.

Q3: Is there a demand for home appliance maintenance recently? How to solve it? (single choice)

○ Contact the brand after sales.

○ Find the master of the appliance repair shop to repair it himself.

○ Residential property provides (recommended) services.

○ Self maintenance

○ If it is not repaired, it will be replaced directly.

○ Not repaired recently.

Q4: How much are you willing to spend on home appliance repair every year?

A. Below A.200 yuan

○ 200-300 yuan

300-500 yuan

More than 500 yuan.

Do not perform maintenance.

Q5: If 99 yuan can use services (including labor and materials) for one year, which of the following services do you want (multiple choices, up to four)?

□ Safety inspection of circuits and switches in the whole house (twice a year)

□ Lighting detection

□ Air detection (formaldehyde, PM2.5, odor, etc. )

□ Electromagnetic radiation detection (mobile phones, computers, household appliances, routers)

□ Water quality testing (twice a year)

□ Leak detection and blockage of water tanks and pipelines

□ Replace the faucet and hose.

□ toilet dredging

□ 30 minutes of water and electricity first aid.

-bulb replacement (incandescent lamp, fluorescent lamp, etc. )

Q6: Basic information:

Q7: Residential area:

____________

Q8: Family type

Owner.

rent

Question 9: Gender

A. male

A. female

Q 10: age:

○ 20-30 years old

30-40 years old

40-50 years old

○ Over 50 years old