What is the service concept of Beijing Xinyuan Property Department?

2. Innovative management and sincere service.

3. Management optimization and service refinement.

4. Pay attention to communication and enhance image.

For property companies, the owners are their parents, so they should fully respect the owners, put themselves in the position of housekeeper or servant, actively provide more services for the owners, and give priority to the needs of the owners in everything, instead of bargaining in turn, asking the owners to serve the property companies.

Matters needing attention in property management

1. As a management service team, property management companies need to carry out concept innovation and management innovation to keep pace with the times. It is more necessary to provide first-class sincere service to the owners at work and create a first-class living atmosphere with high style and high quality for the owners in daily life.

2. The property service work is meticulous, so that countless services can be seen, touched and smelled without fraud. Every staff member of the property service company needs to be conscientious, do a good job in every link, be anxious about the owner's urgency and think about the owner's thoughts. Management adopts the combination of "first inquiry responsibility system" and "assessment system" to establish a set of service systems and processes.

3. The characteristics of property management companies decide to deal with people every day, not only to be able to do it, but also to learn to speak. Adequate communication can eliminate misunderstanding, gain more understanding and support, help to carry out the work better and enhance the image of the whole service team.

Answer in March 2022-1 1.

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