Personal year-end summary of shopping mall property engineering department

202 1 Personal Year-end Summary of Property Engineering Department of Shopping Mall (5 general remarks)

An extremely busy and fulfilling year is coming to an end. Looking back on what happened this year, there must be joy and sadness. These are our valuable experiences. It's time to sum up our work in the past year! In order to avoid the anguish that you can't write the year-end summary, the following is my personal year-end summary (5 general remarks) of 202 1 Shopping Mall Property Engineering Department, hoping to help you.

The personal year-end summary of shopping mall property engineering department is 1, and 20xx years have passed quickly. In this simple and extraordinary year, Zhongguang Yijing Bay has achieved gratifying economic benefits under the premise of severe challenges and interference from many markets. Relying on the care of the project and leaders, the engineering department has also been greatly improved. Looking back on the work in the past year, in order to meet the requirements of the owners, we have continuously improved the quality of employees, engineering maintenance skills and work performance. With the unity of employees, the active cooperation of cooperation departments and the correct leadership of the project leader, we have successfully completed various tasks. In order to sum up experience, find gaps, plan prospects and push the work in 20xx to a new level, the work in 20xx is summarized as follows:

I. Work report:

Electrical: Under the premise of few personnel and arduous tasks, the engineering department completes the operation, maintenance and cleaning of the equipment in the main distribution room according to the annual work plan, and fully guarantees the safe operation of the power supply system in the community. At the same time, the terminal room, distribution well, bus junction box and distribution cabinet of each building are regularly maintained according to the maintenance plan, among which the terminal room, distribution well and bus junction box have been overhauled more than once; Distribution box surface times above; Processing multiple maintenance orders; Aiming at the power supply terminal facilities, the fault treatment items of power supply system such as water supply, elevator, air conditioning, ventilation, sewage discharge, public lighting, fire fighting equipment and building security are above, which improves the intact rate of equipment operation and lays a foundation for the owners to provide a good living environment. According to the weekly, monthly, quarterly and semi-annual maintenance plan of equipment and facilities, the daily maintenance tasks are arranged in a targeted manner, so that the daily maintenance work is planned, reasonable, timely and continuous.

Air-conditioning: The air-conditioning of the Yijingwan project in Zhongguang is indoor cooling in summer and central heating in winter, so there is a change in water supply in two seasons. Because of the heavy workload caused by maintenance, more than one air-conditioning problem was reported to the home, and more than one waterproof, sewer maintenance, anti-freezing and deicing report was reported to the main yard due to the installation of equipment and facilities, which fully guaranteed the use of the owner and won the praise of the owner. Maintenance of water, electricity and living facilities: under the premise of few people and heavy workload, regardless of personal gains and losses, we often work overtime, arrange free duty at noon every day, take orders for maintenance to ensure that the owner's life will not be affected, consult the user's maintenance list, and the maintenance satisfaction rate will reach 100%, and receive a praise envelope;

Maintenance and repair of residential facilities and equipment; Due to various reasons such as pre-construction and acceptance, there are more or less problems left over in the park, such as greening, landscape, equipment and well management, which bring a lot of inconvenience to the use. In order to ensure the normal use of the park, the engineering department has repeatedly maintained and reformed the facilities, landscapes and equipment. Update and maintenance of equipment and facilities in public areas; In order to save energy, reduce consumption and effectively control costs, the lighting switches in regional public corridors are changed into voice-activated and touch-delayed switches, and the switches of lighting facilities in public corridors are changed. The main entrance and corner of fire exits are changed into voice-activated delay switches, and the owner's door is changed into touch-delayed switches, which prevents the owner from forgetting to turn off the lights after returning home, promotes the burning of lamp holders, and achieves the energy-saving effect.

Daily maintenance work: The Engineering Department receives and completes maintenance leaflets throughout the year, and repair rate is above%. Has completed the public area, elevator foundation pit, sewage discharge garbage cleaning work * * * cleaning sewage cheating people. Check the leakage of all houses in the community and contact the developer's construction team for timely maintenance. This work has been fully affirmed by the owners. During the thunderstorm, timely dredge the garbage in the open ditch pipeline of the residential area and do a good job in flood drainage and flood prevention, summarize all kinds of problems left over in the residential area, and send a document to the developer to coordinate and solve them, so as to find effective, positive and feasible methods for the irreparable problems. Do a good job in insulation testing of electrical equipment under its jurisdiction, tighten threaded screws, do a good job in insulation testing of submersible pumps, and do a good job in antifreeze of all water pipes, valves and pumps.

The second is the problems left over from this year's work.

1, air conditioning:

2. Equipment and facilities:

3, community monitoring, access control:

4. In public areas:

5. Facilities in the park:

Personal year-end summary of shopping mall property engineering department 2 20xx years have passed. We have been working hard, studying hard and thinking positively since we joined the European Yazhu China Railway Property Company in 20xx. With the continuous growth of the management team of China Railway Property Company, as individuals, we are also constantly growing and upgrading. The engineering department I am in charge of is very important as the logistics support department of the company. Every detail of the early property intervention and every systematic project determines the operating cost after the completion of the community. Therefore, in practical work, we always proceed from the interests of property management companies and grasp the cost from the source. The intense and busy work makes the year pass quickly. Over the past year, under the leadership of the management office, the engineering department has made some achievements, but there are also some shortcomings. Our staff are polite, and they patrol carefully in the early stage of decoration to avoid unnecessary accidents. At the same time, it has also been recognized by many business households, and it is worth summing up work experience seriously.

First, do a good job in the daily maintenance of equipment and facilities, formulate weekly, monthly, quarterly and semi-annual maintenance plans for equipment and facilities, and arrange daily maintenance tasks in a targeted manner.

Make the daily maintenance work planned and reasonable. According to the company's relevant work instructions, related equipment, various fans, lighting system, strong and weak wells, building fire protection system, elevator room power equipment, etc. Comprehensive and meticulous maintenance should be carried out to ensure the safe use and operation of equipment and facilities.

Second, the owner's house decoration approval, supervision and inspection, illegal handling and acceptance:

The owner's room includes wall demolition, water pipe displacement, floor paving materials, water supply pipe pressure test and toilet water closing test, window leakage, problems left over from the project, etc. Give the construction unit or owner a construction permit, matters needing attention in interior decoration, schematic diagram of water pipe going to the plane, etc. The key points of supervision and inspection are illegal punching of external walls, illegal demolition of walls, destruction of waterproof layer by toilets, illegal operation of roof cornices, installation of awnings, clothes hangers and flowerpot tables on external walls, etc. Patiently explain to the owner the matters needing attention in interior decoration.

Three, the owner indoor engineering construction problems:

The problems left over from the project construction are window-picking seepage, external wall cracking seepage, thermocline seepage, broken glass, security door problems, damaged indoor water pipes and water leakage, uneven wall top surface, toilet seepage and so on. The problems raised by the owners are put into place one by one, and the particularly difficult problems are reported to the real estate company for approval and then solved by the owners themselves or sent by the property company to deal with them. But there are also some unsatisfactory places that I need to deal with in my future work. In particular, the places where the two sides cross construction (such as window seepage and indoor wall seepage) are always unresolved, and some construction units fail to maintain them in time, which makes our work very passive.

Four, timely solve the reasonable requirements of the owner:

The water pressure is too low, the indoor switch trips, the drainage is not smooth, and the upstairs and downstairs decoration affect each other (the upstairs leaks water, the downstairs water pipes are damaged, and holes are made in each other, etc.). Problems left over from the project, water pipe running, etc. ). Be aware of everything, solve the doubts of the owners in time, and provide quality services for the owners. On the problems left over from the project, we should not only safeguard the reasonable requirements of the owners, but also understand the difficulties of the developers. We should study more, consult more and coordinate things, and multi-party cooperation will certainly be able to do it with ease.

Five, European elegant construction equipment and facilities operation:

The elevator is basically operating normally. Xizi Otis Elevator Company has carried out secondary maintenance and targeted maintenance for many times. An overhaul will be carried out at the end of the year to ensure the safe operation of the two elevators. The domestic water pump is running normally, with little problem, and the supporting facilities of the pump room need to be improved. Due to the construction of greening, electric power and fire fighting facilities, the operation of existing facilities and equipment will be affected. We will provide reasonable suggestions for projects under construction and assist developers to complete the installation, commissioning and operation of supporting facilities.

In the European-style Yazhu community, we will continue to work hard and are willing to go up a storey still higher next year. Of course, in the past year, we also had some shortcomings, and we still didn't fully grasp the pressure at work. However, as a department head, I am determined to constantly improve and perfect myself with the help of company leaders and through my own efforts in the future work, so as to contribute to the prosperity and development of China Railway Property Company.

The personal year-end summary of the shopping mall property engineering department is so fast. Xx years will be over in a blink of an eye. Since Beixin Runyuan received the property, all the staff of the engineering department have carried out the "Beixin Runyuan" project of XX property step by step under the correct guidance of the company leaders, and all the work of the engineering department has changed step by step, whether it is personnel management, work progress, work technology,

The work of the past year is summarized as follows:

1. Strictly require yourself and employees to abide by the company's rules and regulations and complete the tasks assigned by the company.

2. Be serious and responsible for the work and finish the task on time.

3. Repair the owner in time.

4. Coordinate the problems of developers in time.

5. Cooperate with various departments to improve the relationship between owners and property management companies.

However, there are still many shortcomings and difficulties in our work, and various problems during the renovation period have had a certain impact on the company. In the future work, only by improving our professional quality, strengthening training and learning to improve the shortcomings in our work can we serve the company and all owners with more enthusiasm and better quality work.

Xx years will soon pass, and we will confidently meet XX years, a new year, new opportunities and new challenges in the future. I firmly believe that under the correct decision and leadership of XX Property Management Company, the future of our company will be better and better and stronger.

The work plan for the new year is as follows:

1. Strengthen staff management, and strictly require every engineer to finish his work seriously.

2. Conduct technical training for employees every week, requiring employees to master technology and understand the general structure of facilities and equipment.

3. Train employees in professional terms and use polite terms to improve service quality and increase the satisfaction of owners.

4. Inspection and maintenance of facilities and equipment.

5. Let the owners complain no more than 5%.

6. Let the owner's satisfaction rate reach 95%.

Seven. Achieve economic income generation according to the responsibility target.

Eight. Establish accounts and files of all facilities and equipment in the engineering department.

In the next XX years, we will unite all the employees in the engineering department, resolutely implement the work instructions of the company leaders and never live up to the expectations of the company leaders.

Personal Year-end Summary of Shopping Mall Property Engineering Department 4 During this year, under the guidance of the company's quality policy, the correct guidance of the company and project leaders, and the close cooperation and unity with various departments, all employees of the engineering department successfully completed the tasks delivered by the company leaders, ensuring the safe operation of all equipment in the park. It has achieved certain good results and contributed to the completion of the company's quality objectives.

First of all, in terms of rules and regulations

In daily work, all employees in the engineering department strictly abide by the company's rules and regulations and strictly follow the requirements of the "five-routine law". Can seriously convey and implement the spirit of the company's instructions and complete various tasks. Take seriously the problems and rectification opinions raised in the inspection of the company and the project, and seriously rectify and implement them in combination with the actual situation. With the help of leaders at all levels, the filling of various forms and records is standardized, which provides an effective and accurate basis for daily work arrangement and electricity consumption data analysis. And put all kinds of systems on the wall, so that every employee can learn, check and demand himself in time.

Second, in terms of ability.

The work of power distribution duty seems easy, but in fact, it requires the power distribution duty personnel to have a high sense of responsibility and power distribution duty experience, so as to ensure that after discovering hidden dangers, they can make timely and effective treatment, ensure the normal operation of the system, and provide power guarantee for equipment operation and owner's office.

Therefore, every electrician in the engineering department can observe the power distribution system, carefully check the equipment, copy all kinds of electric meters on time, and carefully calculate the daily electricity consumption, which provides a reliable basis for the analysis and management of electricity consumption in the park. At the same time, the power distribution room is the main department that continues to serve the owner and coordinate with the outside world on rest days, holidays and nights, and is responsible for equipment inspection, the owner's application for repair, various construction follow-up services of the owner and other units, and emergency treatment and coordination during these periods. Such as: Zhongshui Station patrols twice per shift; Daily night street lamps, equipment inspection of water pump room, elevator maintenance tracking supervision, etc. , so that the owner can get all-day uninterrupted maintenance service, ensure the safe operation of electrical equipment and create a good office environment for the owner.

Third, in terms of work.

At work, we are responsible for maintaining all electrical equipment and facilities in the park to ensure their normal operation.

We have overcome the difficulties of fewer personnel and heavy workload, and rationally arranged personnel in the spirit of "what should be repaired is obligation and what should be repaired is good;" Regular maintenance "principle, take every job seriously. In order to deal with the owner's application for repair in time, a special person is arranged to handle and check the owner's application for repair every day. Be sure to receive the report in time and deal with it in time to reduce the recovery rate.

When there is a lot of maintenance work, distribute the support of other employees in time. This summer, a distribution box in Room 402, Building A of Perfect Space Company frequently tripped, which seriously affected the owner's normal office. We promptly organized personnel to conduct in-depth and detailed investigation, and finally found that the reason for the trip was that the owner's electricity consumption was too concentrated, and the three-phase electricity load was seriously unbalanced, which led to single-phase overload trip and required load adjustment.

However, since the owner is not allowed to cut off power for a long time during office hours, after measuring and recording the load of each branch at the peak of its power consumption, we redistribute and adjust the load twice at the end of one day and at noon the next day, so that the three-phase load tends to be balanced, eliminating potential safety hazards and improving the safety and reliability of the owner's power consumption.

After the engineering department took over the reclaimed water station in the park without handover and incomplete information, all electricians, including electricians, actively participated in the maintenance, debugging and inspection of the reclaimed water station in order to ensure the normal use of the reclaimed water station and the normal operation of the equipment. Due to the lack of equipment information of Zhongshui station, we can only check the equipment and lines one by one on the spot to understand the working process and control mode of the equipment. When salvaging the pump, replacing the motor and connecting the lines in the sewage tank, all the staff are not afraid of being dirty and tired, overcoming various difficulties and actively assisting the hydraulic workers to complete the replacement and maintenance of the equipment in the reclaimed water station. On the issue of electrical debugging, in order not to affect the owner's use of reclaimed water, we try to arrange the time at night or Saturday and Sunday, explore the automatic control and management of reclaimed water pump, find out the cause of the failure, and finally adjust the system to the best state after many days of efforts to ensure the normal use of reclaimed water equipment.

Equipment inspection is an important measure to ensure the safe operation and use of electrical equipment and the safety of personnel. Therefore, every day, special personnel will be arranged to inspect the public electrical equipment and facilities in the park on time, find out the defects and anomalies of the equipment in time and deal with them in time. Can not be handled in time, timely report, take corresponding measures into the maintenance plan. In daily work, employees regularly repair and maintain electrical equipment according to the maintenance plan, maintenance cycle and equipment operation state, so as to find and eliminate potential equipment hidden dangers and reduce equipment failure rate. In the off-season maintenance work, due to the heavy maintenance workload and insufficient personnel, four people were transferred from the power distribution room to participate in the maintenance work, which led to an increase in the workload of the drawn-out personnel and the personnel on duty. But every employee didn't complain, didn't slack off, worked hard, actively devoted himself to the maintenance work, earnestly completed various tasks and filled in various records, so that every off-season maintenance work could be successfully completed.

The workload of technicians has increased, but every employee has not complained or been lazy. They are conscientious, actively engaged in maintenance work, earnestly completed various tasks, and filled in various records, so that each seasonal maintenance work can be successfully completed.

Fourth, in terms of technical training.

Every employee is very active, communicate with each other, learn from each other, learn from each other's strengths and constantly improve their business knowledge and technical level. In order to ensure that employees have time for technical exchange and study, we set aside 2-3 hours every Friday as "technical study", and encourage everyone to exchange, discuss and ask questions, answer questions in various ways and introduce their work experience. Greatly improved the technical level and self-confidence of employees, and further improved the enthusiasm of employees.

Five, in terms of energy management and reducing consumption.

We conducted a comprehensive survey of public electrical equipment and facilities in the park, found out the methods of saving energy and reducing consumption, formulated energy-saving renovation plans or suggestions for the equipment and facilities that need improvement, and gradually reformed them:

1, which divides the lighting of passages, halls, elevator halls and stairs into day lighting and night lighting; On the premise of ensuring the overall lighting demand and complete and orderly modeling, the number of lamps used should be reduced as much as possible, such as changing three-tube or two-tube lamps into single-tube lighting and changing row lighting into separate lighting.

2, strengthen the inspection of high-power mechanical and electrical equipment, to ensure that the motor is in a good running state, improve efficiency. Increase the maintenance of control equipment, reduce the number of over-stops of high-power equipment and reduce power consumption.

3. Add an electric meter to the air conditioning unit in E building to increase the accuracy of electricity accounting and reduce the allocation of public electricity.

4. Do a good job of repairing the old and recycling the waste, repair the replaced documents, lamps and ballasts, and repair the old parts by replacing parts or reassembling them to reduce the use of new parts.

Six, weak current equipment maintenance work

1. Replace the public telephone exchange in the property management office and readjust the number distribution and wiring.

2. Thoroughly clean and arrange the weak shaft in the building.

3. Cooperate with telecom companies to install, repair and maintain equipment.

Personal year-end summary of shopping mall property engineering department 5 Looking back on 20xx, my work has also experienced extraordinary. In March, I came to Gaojun Property with a simple and curious mood and started a new milestone in the harsh environment. The work content is wrapped in familiarity and unknowns, which urges me to make more efforts to learn and challenge. One year passed quickly. With the training of department leaders and the help of colleagues, I quickly became familiar with and competent for the job responsibilities of the property manager. At the end of the year, everyone should sort out the past. Planning for the future, I will summarize my work in the past year as follows:

I. Property service work

Property work mainly includes daily maintenance, complaint handling, charging, infrastructure and equipment maintenance, environmental sanitation, mosquito and fly disinfection; There are also study and training, inspection by higher authorities, etc.

The collection of management fees and the rectification of facilities and equipment problems in the community are the main tasks of the management office in 20xx. With the full cooperation of colleagues from all departments of the property management company, most of the work has been successfully completed.

Second, the office work

Office work is a brand-new field for me, with a lot of work and books to deal with. File management. Document approval, etc. Faced with a lot of complicated and trivial daily work, we need to strengthen our work consciousness. Pay attention to speeding up the pace of work; Improve work efficiency. Handle everything calmly and try to be comprehensive. Accurate. Moderate. Avoid omissions and mistakes.

Third, there are shortcomings.

In line with the professional attitude of "working for yourself", I am dedicated and love my post. Creative work has made some achievements, but there are also some problems and shortcomings; Mainly, first of all, property management personnel is a new position for me; A lot of work needs to be done and explored, so that it can't be done with ease, and the work efficiency needs to be further improved; Second, some work is not meticulous enough, and some work is not well coordinated; Third, the ability to provide effective decision-making data for leaders needs to be further improved; Fourth, communication with department leaders and company employees needs to be strengthened.

Fourth, the direction of efforts.

First, strengthen study and broaden knowledge. Study hard the knowledge of real estate industry and related property laws and regulations. Second, based on the principle of seeking truth from facts. Pay attention to the coordination and communication among all departments of the company; Effectively form unity. The atmosphere of teamwork. Third, provide effective data for leaders.

"If you don't accumulate frog steps, you can't travel thousands of miles; If you don't accumulate small streams, you can't become rivers and seas. " 20xx achieved success, experienced difficulties and felt enlightenment; 20xx I will, as always, sail for the new year with confidence and hard work. ......

Finally, I wish Gaojun Property Management Company every success, and I wish all my colleagues smooth work, peace and happiness!

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