What should I do if the property stops water and how to complain?

Complaints about water-cut properties are as follows:

First, the direct administrative department of the property management company is the local real estate administrative department, such as the local housing authority; If you want to complain about the property company, go to the local real estate administrative department;

Second: if the complaint is ineffective, it can be solved through legal channels, and court proceedings can usually win.

Third: the property company has no right to stop the owner's water and electricity; Only when users break the law can the power department cut off power.

Responsibilities of property management:

1, under the leadership of the director of the property management department, specifically exercise the functions of management, supervision and coordination of services.

2, responsible for the management of the company's cleaning, greening, public security, maintenance, reception, return visits and other services.

3, a comprehensive grasp of the use of public facilities and equipment in the region.

4. Coordinate the director to send documents related to property management.

5. Attend the regular meeting of the department chaired by the director, summarize the work of the current month and make plans for the next month.

6. Be responsible for finding unqualified service items in the operation, tracking and verifying them, and handling complaints from operators.

7. Collect valuable property information and make suggestions to promote the development of the company's property management.

To sum up, the owners can go to the relevant water supply companies and power supply companies to reflect the situation, or they can go to the real estate administrative departments at or above the county level to complain. For property losses directly caused by water and power cuts, they also have the right to bring a lawsuit to the people's court according to law.

It is illegal to cut off the water and electricity of the property.

Legal basis:

Regulations on the administration of urban water supply

Article 33

Urban tap water supply enterprises or self-built facilities for external water supply enterprises have one of the following acts, which shall be ordered by the competent administrative department of urban water supply to make corrections and may also be fined. If the circumstances are serious, it may suspend business for rectification with the approval of the people's government at or above the county level. The person in charge and other personnel who are directly responsible may be given administrative sanctions by their units or higher authorities:

(a) the quality and pressure of water supply do not meet the standards prescribed by the state;

(two) to stop the water supply without authorization or not to fulfill the obligation of water supply notification;

(three) failing to repair the water supply facilities in accordance with the provisions or failing to repair them in time after the failure of the water supply facilities.