How is property management tempered?

Keep in mind property laws and regulations

For property management practitioners, rich property knowledge can not only enrich themselves, improve their professional level and business ability, but also seek more convenience for owners from the perspective of owners. For example, the early intervention of property management, from the perspective of property management, can put forward reasonable suggestions for the design, construction and construction of developers, which can not only reduce the late rectification and various expenses caused by design defects and deficiencies, but also reduce the inconvenience caused by owners in daily use, thus relatively reducing the complaints of owners. Owners need to explain the requirements of relevant laws and regulations in detail for owners who do not understand the decoration management regulations when decorating, so as to avoid unpleasant factors caused by decoration.

Effectively serve the heart meridian

Property management is both management and service, so management and service should be both fine and high quality. In the daily property management service, we also encountered the same dilemma as in the film. Owners don't understand, respect or even scold insults. Many times we meditate in our hearts. Who let us choose the property industry? Be patient. In fact, if we have a correct attitude, understand the living habits and hobbies of owners, pay attention to and care for owners from all angles in our lives, carefully find problems in our work, patiently explain problems, help owners solve problems with wisdom and love, understand the needs and expectations of different owners in time, and master the correct methods and skills, these difficulties can also be resolved. Secondly, in the work, we should strengthen exchanges and cooperation between departments, and share and learn from our good work experience, working methods and good service experience. Only when everyone's work is done well can we better serve the owners.

Strengthen the responsibility consciousness education of employees.

In the "love and law" link in the film, although the property company won the lawsuit, we should also reflect on it. Does the property management company have no responsibility at all? The owner was killed in the vacant house in the community, which was the negligence of the guard in the intensive care unit and the maintenance personnel in the engineering department, providing opportunities for criminals. Imagine that if the infrared camera facilities in the community are replaced in time, the engineers report the abnormality of the vacant houses in time, and the doorman carefully looks at the criminals climbing over the wall in the monitoring room, the probability of the incident can be reduced. This case also sounded the alarm for the real estate industry. In addition to clearly defining the responsibilities and obligations of the property when concluding the property service contract to avoid the risks borne by the property, it is also necessary to strengthen the education of employees' sense of responsibility, do a good job in this position, report problems and anomalies in time and deal with them in time. The property management company is a whole. Only when everyone Qi Xin works together and maintains a high sense of responsibility can we efficiently complete the tasks entrusted by the superiors and better provide quality services for the owners.

"Fine, professional, honest and harmonious" is the service concept of Xing Kai Property, smiling service is our service attitude, and the competition for reaching the standard requires us to check ourselves in the competition, constantly improve the service level and satisfy the owners is our service goal. I believe we can do better and more exquisite than "only meticulous, perfect and beautiful" in the movie.