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Property three-level service standards and charging standards
The three-level service standards of the property are as follows:
1, basic condition. The community is closed, with fixed management service rooms, the greening rate is over 25%, the greening leisure activity center and venue are over 500 square meters, and the fixed activity hall is over 100 square meters. There are simple sports equipment and facilities, public order is well maintained, the gatehouse is clean and tidy, and the staff dress code. Designated personnel are on duty 24 hours, of which the main entrances and exits are on duty for not less than 8 hours;
2. Public recreational facilities and swimming pools in the community. Set up safety warning signs, guide motor vehicles to enter and leave the community, drive in an orderly manner, and park at designated locations. Non-motor vehicles are parked neatly;
3. Cleaning service. The public * * * areas (hardened ground, main and secondary roads) in the community shall be cleaned 1 time every day, clean and tidy, and outdoor signboards, billboards, letter boxes, etc. Clean every half month 1 time, clean public corridors 1 time every day, and scrub handrails twice a week.
legal ground
measures for the management of property service charge
Article 4 The competent price department of the State Council shall be responsible for the supervision and management of the national property service charges jointly with the competent construction administrative department of the State Council.
The price departments of local people's governments at or above the county level shall be responsible for the supervision and management of property service charges within their respective administrative areas jointly with the real estate administrative departments at the same level. Article 7 Where government-guided prices are applied to property service charges, the competent price department of the people's government with pricing power shall, jointly with the competent real estate administrative department, formulate the corresponding benchmark price and its floating range according to factors such as the standard of property management service level, and publish it regularly. The specific charging standard is agreed by the owner and the property management enterprise in the property service contract according to the specified benchmark price and floating range.
The property service charges that are regulated by the market shall be agreed by the owners and the property management enterprises in the property service contract. Ninth owners and property management companies can agree on property service fees in the form of contract system or gratuity system.
Contract system refers to the way that the owner pays a fixed property service fee to the property management enterprise, and the profit or loss is enjoyed or borne by the property management enterprise.
The contract gratuity system refers to the method of charging property services by paying the contract gratuity to the property management enterprise according to the agreed proportion or amount from the property service funds received in advance, and the rest is used for the expenses agreed in the property service contract, and the balance or insufficient part is enjoyed or borne by the owner.
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