What does the customer satisfaction questionnaire of property management audit need to verify?

In the customer satisfaction questionnaire, it is a very common problem that the delivery is not timely. It is also a difficult problem to close. Whether the key delivery date is in line with the organization's production and delivery cycle, if yes, analyze the organization's problems and make rectification. If it is the customer's reason, we can analyze the size of the customer's share, organize discussion and study whether it can be met, and if it can be met, form corresponding documents. If you are not satisfied, you should continue to communicate with customers to avoid negative influence on customers, and save the evidence of communication with customers;