How to write an emergency plan for natural disasters

XX residential area (building) property service emergency plan

According to the "Overall Emergency Plan for Public Emergencies in XX", the "Regulations on Public Security Management in XX Residential Quarters" and the requirements of flood control and typhoon prevention and safe production, combined with the reality of housing management systems and property service enterprises in various districts (counties), we will establish and improve the housing in the property management area based on residential quarters (buildings), with property service enterprises as the main body, and the district (county) housing management bureau as the unified supervision and guidance of the municipal bureau.

First, the emergency plan content and classification management responsibilities

Emergencies such as explosion, fire, Fei Jing, marine police, dangerous buildings, safety failures of facilities and equipment, and emergencies that endanger the use safety of houses in flood control and epidemic prevention stations shall be rescued, eliminated or coordinated in a timely and accurate manner in accordance with emergency plans to minimize losses and hazards.

Major events in property management are classified into Grade I (red), Grade II (orange), Grade III (yellow) and Grade IV (blue). Among them, the first level is the explosion, fire, flood and natural disasters that occur in the property management area, causing casualties or house hazards; If there are potential safety hazards in houses or facilities, which are difficult to eliminate within 4 hours and seriously affect the safe use of owners, the district (county) Housing Authority shall urge and guide the property service enterprises to deal with them in time, and report the findings and handling to XXX through XXX. When encountering difficulties in handling, report to the superior in time and coordinate the handling.

The second level refers to accidents such as water, electricity and gas stoppage in the whole building within the property management area, which are difficult to solve within 6 hours; The elevator in the building was trapped, and it was difficult for professional maintenance personnel to deal with it within 30 minutes after arriving at the scene; The secondary water pollution accident of the water tank in the whole building shall be disposed by the property service enterprise and reported to the district (county) Housing Authority in time. If there are difficulties, the district (county) Housing Authority will coordinate the disposal, and the results will be reported to the Property Office of the Municipal Bureau according to the prescribed procedures.

The third level refers to cases where the building facilities and equipment or the owner's main property are stolen, resulting in losses of more than 1 10,000 yuan. , the realty service enterprise is responsible for handling or assisting relevant departments in handling, and the handling results shall be reported to the district (county) Housing Authority.

The fourth level refers to the industrial accidents of property service personnel in the property management area, and the property of enterprises or employees is stolen, which is reported to enterprises after being managed and disposed by the community.

Second, the start-up plan and safeguard measures

(A) the start of the emergency plan

1. After an emergency occurs in a residential area, the property service personnel in the residential area shall immediately start the special emergency plan for property service according to the classification management responsibilities. At the same time, the community (building) manager should report the emergencies found to the competent leaders of the enterprise and the district (county) housing management bureau and other relevant departments by means of communication within the specified time (level 1 10 minutes, level 2 20 minutes, level 3 30 minutes and level 4 30 minutes).

2. If emergencies such as house danger and safety of facilities and equipment are difficult to deal with within the specified time, the realty service enterprise shall promptly seek help from the housing maintenance emergency center in the district (county) where the project is located.

3. After receiving the report, the relevant personnel of the district (county) Housing Authority and the realty service enterprise shall immediately rush to the scene for emergency treatment or assist the relevant departments in handling according to the requirements of classified management.

(ii) Implementation of safeguards

1. The realty service enterprise shall, in combination with the characteristics of the realty service community (building) and emergencies, strengthen emergency plan drills and equip emergency rescue equipment (emergency lights, ropes, poles, hooks, ladders, tarpaulins, supporting wood, etc. ), ensure the personnel on duty at night and on holidays, and strengthen residents' participation in safety prevention publicity.

2. Property services companies find that houses, facilities and equipment are damaged, broken down or have hidden dangers (such as danger, electricity leakage, gas leakage, elevator shutdown and falling). ) in the daily patrol and inspection, and should be eliminated and rectified in time. Before the flood season comes, focus on investigation and leave no hidden dangers.

3 exposed facilities, equipment and dangerous parts (such as water scenic spots, rockeries, scaffolding, frameless glass, etc.). ) should be equipped with warning signs, water tanks, pools, sewage treatment pools, etc. It should be sealed and locked, and the construction site in the area should take protective measures according to relevant requirements.

4. District (county) Housing Management Bureau should establish and improve the three-level emergency prevention network of bureau, enterprise and management area, constantly improve the emergency plan, organize the exchange of safety prevention experience, carry out emergency plan drills, incorporate relevant work into the regular assessment of the area manager, and require the Housing Management Office to strengthen the inspection of the safety prevention plan and preventive measures in the property management area, urge the rectification in time when problems are found, and severely investigate and deal with dereliction of duty and dereliction of duty.

Three, the rapid response and reporting system of emergencies

The district (county) Housing Authority and the realty service enterprise shall conduct effective disposal in accordance with the requirements of the classification report of emergencies in residential quarters. At the same time, the reporting system of major events in property management is implemented, with the principle of "hierarchical management, rapid disposal and timely reporting". According to the different stages of the incident, the incident and afterwards, the district (building) manager shall report to the municipal and district housing administrative departments, relevant functional management departments and property service enterprises respectively.

(a) the reporting procedures and time limit for major issues of first-class property management.

1. After discovering a major incident 10 minutes, the manager of the residential area (building) should report to the competent leader of the property service enterprise, the district (county) housing management bureau and relevant administrative departments by means of communication, and directly report to the Municipal Housing Management Bureau and relevant administrative departments. The relevant personnel of the district (county) Housing Authority and the realty service enterprise shall immediately rush to the scene for emergency treatment or assist the relevant departments to deal with it.

2 major events within 3 hours, the realty service enterprise shall submit a brief written report to the district (county) Housing Authority and other relevant administrative departments where the realty management area is located. In the process of incident handling, the dynamic situation should be reported irregularly. After receiving the report, the district (county) Housing Authority shall immediately report to the Municipal Housing Authority and other relevant administrative departments and the district (county) people's government. District (county) Housing Authority will report the disposal to the Municipal Bureau within 3 hours after receiving a brief written report.

3. Within 3 hours after the emergency handling of major events is completed, the realty service enterprise shall submit a written report on the handling of events to the district (county) Housing Authority and other relevant administrative departments where the realty management area is located. District (county) Housing Authority shall, within 3 hours after receiving the written report of the property service enterprise on the emergency handling results, report the handling situation in writing to the Council.

(2) The reporting procedure and time limit for major events of secondary property management.

1. The manager of the residential area (building) shall report to the competent leadership of the realty service enterprise and the district (county) housing authority and other relevant administrative departments within 20 minutes after discovering major events, and organize or assist in handling them.

2. Within 5 hours of major events, the district (building) chief shall submit a brief written report to the district (county) Housing Authority and other relevant departments where the property management area is located.

3. Within 5 hours after the emergency handling of major events is completed, the realty service enterprise shall submit a written report on the handling of events to the district (county) Housing Authority and other relevant administrative departments where the realty management area is located.

(three) the reporting procedures and time limit for major issues of three-level property management.

1. The manager of the residential area (building) shall promptly dissuade and stop the owners and users from violating the relevant provisions of the state and this Municipality and the temporary management regulations and management regulations during the use and decoration of the property; Discourage or stop ineffective, it shall report to the owners' committee and relevant administrative departments within 24 hours.

2. The manager of residential area (building) shall report to the competent leader of the realty service enterprise and the local (county) Housing Authority and other relevant administrative departments within 30 minutes after discovering major events, and assist in handling them.

3. Where a realty service enterprise suffers from major operating losses, which leads to liquidation, seizure, closure or bankruptcy, it shall report to the district (county) Housing Authority of the place of registration and the location of the realty management project in advance.

(4) Procedures and time limits for reporting major events of Grade IV property management.

1. The manager of the residential area (building) should report the incident to the relevant departments and competent leaders of the enterprise within 30 minutes and take active measures to deal with it.

2. Within 3 hours after the incident is handled, the manager of the residential area (building) shall submit a written report on the incident handling to the property service enterprise.

Fourth, emergency handling for the record

(a) after the disposal of emergencies, the district manager shall report the discovery process, causes, emergency treatment and after-care treatment to the property service enterprise in writing, which shall be signed by the enterprise leaders after verification and reported to the district (county) Housing Authority for the record.

(2) After receiving the report, the district (county) Housing Authority shall, in accordance with the requirements of classified management, report the processing results to XX for the record after verification.

For reference!