How to deal with the owner's refusal to pay the property fee because of the property security guard's sleeping after work? How to avoid it?

First of all, the property management company itself is not in place, and security, cleaning, greening and maintenance are all image projects, which can make the owners feel the most intuitive embodiment of property services. Improve the service level of the property management company itself, focus on rectifying and training the security team, and only after passing the qualification can they take up their posts; Secondly, strengthen the publicity of property management. At present, many owners have a vague concept of property and don't know what their property service fees are for. Property companies can let owners know more about the property through publicity columns, direct communication with owners, and regular visits to owners who have higher requirements for the property. In view of the above situation, I think it is necessary to communicate patiently with the owners who refuse to pay the property fee, and at the same time let the owners feel that you are improving and improving. Improper property management fee is only a part of security (there is a novel here, and the security guard has already called it. It seems that your property management company needs to be improved, such as property management laws and regulations, property law, etc. ), and the owners will gradually understand. In short, you should let the owners feel your service.