10 skills of collecting property fees

1, the most "rigid" dunning skill: make unlimited door-to-door dunning until the owner comes to the property management office to pay the money.

2. The most "damaging" reminder skill: call his company, mention this to his leader, and let the leader tell the owner.

3, the most "warm" reminder skills: usually care more about the host, understand the host's family background, usually care more about their children and the elderly, treat them as their relatives, and help them in time when they encounter help or difficulties. When the time comes, you can go to the owner's meeting to urge the fee. I'm sorry, but you can only come to the door to get the money.

4. The most "cunning" trick of urging fees: every year, some group outings are held on festivals such as Children's Day and Double Ninth Festival. It is clearly pointed out that only owners who do not pay arrears can participate, and the owners will take into account the feelings of children and the elderly at home and actively pay the property management service fee to achieve "win-win" operation.

5, the most "embarrassing" reminder skill: I met two car owners chatting on the road. One owes money and the other doesn't. You can walk up to the owner who owes money and say, "Hello, your property fee has to be paid, and his family has already paid it."

6. The most "effective" dunning skill: of course, it is to make the service better, just like an advertisement says, "There is no best, only better", and win the hearts of more owners with value-added services.

7. The most "convenient" reminder skill: Now the society is running very fast, and many owners leave early and return late. It is difficult for our property management personnel to have time to communicate with the owners, so they write a convenient note and stick it at their doorstep. When they see it after work, they will take the initiative to pay in the property management office.

8. The most "humanized" reminder skill: take the owner's business as your own business, feedback the problems reflected by the owner to the superior leader as soon as possible, follow up the matter in time, solve it quickly, pay a return visit afterwards, and get the owner's approval. The natural owner will take the initiative to pay the fees owed.

9. The most "cruel" technique of urging fees: through legal channels, the court summons is sent to the owners who have been in arrears for a long time, and the owners are forced to pay the fees owed through litigation.

10, the most "vague" reminder skill: send the property service level charging standard to the owner who owes more, let him calculate the accounts himself and check what we have done is not in place. If we all do it, it means that the owner's own ideas are not in place, which means please take time to come to the property management office as soon as possible and pay the owed fees.