The car was hit in the community and there was no monitoring. Should the property be responsible?

As long as the parking fee is paid, the residential property has the responsibility of management. If the vehicle is hit and the perpetrator cannot be found, the property management office is responsible for finding the perpetrator. First, claim with the insurance company. If the insurance company doesn't pay, call the traffic police. The traffic police will show you the relevant documents and then find the insurance company to settle the claim. According to the regulations, the insurance company only pays 70%, and the remaining 30% is borne by the owner. The owner then asked the property management office to bear 30% of the cost. This personal experience and claim process of being scratched twice in the community.