Report on self-inspection and rectification of regional management

# Report # Introduction Through the completion of district management, we have accumulated a lot of work experience, which should be checked and rectified. The following is the self-inspection and rectification report of district management, welcome to read!

Report on self-inspection and rectification of regional management

In 20xx, under the correct leadership of xx Company and xx Company (Party A), our office carefully compared the target responsibility letter signed at the beginning of the year, combined with the actual situation of the community, worked hard, worked diligently, coordinated all parties, and served well, and completed all the work and established goals throughout the year. First, improve the quality of their own construction.

An employee of the management office-dressing is listed as a position; Serve owners and customers according to company regulations; Employees go to work on time, and leave needs the approval of the management office leader. The image recognition system of the management office now meets the requirements of the company. The management office holds a regular meeting every two weeks. On the basis of the employee's work report, summarize and comment on the task completion in the previous stage, and at the same time arrange new work and put forward clear requirements. Employees have a clear division of labor and are familiar with job responsibilities, work standards and work processes. The post responsibilities of the management office are on the wall, the office area is clean and tidy, and all work logs and documents are clear and complete. A perfect file management system has been established, and all kinds of documents collected, such as data and drawings, are classified and filed completely, with a retrieval catalogue. At the same time, the management office has initially implemented computerized management, and all kinds of contact letters, notices and reports are archived in the computer and can be consulted at any time.

The management office firmly establishes the service concept, and employees are responsible for and try their best to carry out various management services in accordance with the company's regulations. The company evaluates our office every month, as well as individuals, and has a high evaluation of our management quality. The community has set up a service center and a 24-hour service reception telephone. The service demands, suggestions, consultations, inquiries and complaints of the owners (residents) shall be handled in a timely manner. Our office actively coordinates the relationship with the engineering department, sales department and owners; And from the company's interests, handle all kinds of affairs. The management office has a clear implementation plan and stage (monthly, quarterly and annual) work plan to improve the quality of management services. Our office and developers successfully held a friendship meeting between owners and customers, which promoted the friendship between property and developers and owners. In the case of low occupancy rate of owners, other community cultural activities have not been carried out to reduce costs.

Second, housing management is meticulous.

The management office completed the delivery of xx. We actively coordinate with xx Company, prepare for the handover, arrange the handover site, provide thoughtful service and patiently explain the problems of the owner's property. Actively promote the three parties to sign the temporary owners' convention and the preliminary property management service agreement; Rectify and maintain the housing quality problems raised by the owners in the process of housing inspection. House acceptance is careful and meticulous. Starting from the developer's reputation and property management procedures, the management office and the developer * * * set up a house maintenance and rectification team. Mainly responsible for the on-site rectification work, and manage the whole process of the rectification and maintenance parts, maintenance processes and maintenance quality of the first-phase house.

Since the beginning of this year, my office has insisted on regular maintenance of the daily facilities and equipment in the community to keep it in good condition. A comprehensive overhaul of the street lamps in the community was carried out; The water supply system has been antifreeze, which ensures the normal operation of the equipment. The landmark buildings in the residential area were inspected, and some signs were found to be defective, which directly affected the image of the residential area. Timely report to the relevant leaders of xx Company, and timely repair. Greening personnel insist on weeding, pesticide application, construction and so on. Every day, cleaning administrators supervise the cleaning quality of the community, deal with the problems found in time, and ensure the environmental sanitation of the community.

Third, security is solid and thoughtful.

According to the principle of what to use, what to learn and what to practice, our department insists on using the rest time of the players every night to conduct military subject drills and theoretical knowledge learning and training for the standby players. Formulate emergency handling procedures for public safety emergencies in residential areas and drill plans for fire emergency handling procedures. According to the regulations on public security management and fire control management, conduct actual combat training for team members at least once a month to improve the level of actual combat command and training; Due to the training of our team members through various professional theories, the team members can successfully complete various public security work in various activities organized by xx Company, which is well received by the company leaders.

Four. Financial expense accounting

According to the classification rules of finance, our office records every incoming and outgoing account in different categories and registers it. At the same time, carefully check invoices and bills, and do a good job in bill management. According to the financial system, our office refines the monthly income and expenditure, prepares financial statements regularly, and completes monthly routine reconciliation according to the company's requirements. From the situation of the whole year, the connection with the financial department is smooth, and there is no omission or misstatement.

Combined with the reality of xx residential area, according to the collection method of service fee agreement, carefully distinguish, coordinate the relationship and serve with a smile, and collect and remit the service fee on a regular basis according to the service fee agreed by xx company, the owner and us. All the service fees for the whole year have been received. At the same time, assist xx Company to collect the utilities of the construction unit in time. Reasonable control of expenses is an important link to achieve profitability. Our office adheres to the interests of the company and actively manages money for the company. Especially in recurrent expenditure, we should control consumer expenditure, try our best to manage the canteen, handle the relationship between cost and food, strictly control procurement, consumption and supervision, and prevent extravagance and waste.

Verb (the abbreviation of verb) needs to be improved and solved in the next step

There are many facilities and equipment in the community, but the engineering department has not handed over all kinds of engineering drawings, specifications, quality guarantees, etc. So far; Some equipment can't meet the operation requirements, and even some equipment is not fully equipped; The facilities and equipment have not been officially handed over to our office, and most of them are still under warranty, which needs the coordination of the engineering department.

Section 2 Management Self-inspection and Rectification Report

First, the work situation in xx area is mainly to cooperate with the leaders to do market research and assist the leaders to carry out business work in xx area. Collect business development information, summarize business situation and report it to weekly report on time; Do a good job of meeting minutes and communication, urge all bureaus to cooperate with members to complete relevant business work according to the meeting minutes, and feedback the completion to the superior leaders in time; Do a good job in internal operations and actively cooperate with leaders to carry out external work. Under the arrangement of the leader, take the initiative to visit and understand the tracked project information; Participate in necessary business and entertainment activities; Lead the presidium to visit and maintain the existing relationship in cooperation with members. After this year's work, I have seen a lot, and I feel that business is full of challenges. Although I have encountered all kinds of difficulties and setbacks in my work, I have been learning and improving in such an environment, enriching me and inspiring my enthusiasm and fighting spirit for my career.

Second, the existing shortcomings and improvement measures

Looking back on this year's work, I first feel that I have some shortcomings in external coordination and communication skills, and sometimes I am too emotional and poorly controlled in the work process, which leads to misunderstandings and reduced work efficiency. Therefore, in the future work, we should strengthen communication with other units, learn correct communication methods, and improve our professional level.

Secondly, there is a lack of planning and low enthusiasm for work. Due to the lack of planning and initiative, the work often fails to achieve the expected results. In the future work process, I will make a work plan carefully, strengthen my understanding of the purpose, distinguish between primary and secondary contradictions, actively participate in work and study, and strive to get twice the result with half the effort without delay. Finally, their own professional knowledge reserves are insufficient, and their familiarity with their own majors is not enough, which limits their own development. In my future work, I will strengthen my professional study, make full use of the company's resources, improve my subjective initiative and strive to become an excellent operator.

Three. Assumptions and suggestions for the next step

I know I still have many shortcomings and deficiencies, so I should learn to use my head and think positively in my future work. Actively communicate with leaders, report problems in work in time, cooperate with engineering companies in a friendly way, strengthen communication with regional functional departments, actively collect regional business information from all parties, and feed it back to leaders better, accurately and effectively, so as to strive for more projects in xx area and occupy a larger market.

Section 3 Management Self-inspection and Rectification Report

Xx property is my first formal job, and I still remember my ignorance in those years. Thanks to the careful training of leaders and the care and mutual assistance of colleagues, I have grown up and my work potential has improved. Now I report my personal work with 20xx: 1 Basic services.

With the development of duty work, during the duty, I further felt the warmth of the big family of xx. I can't see any complaints from everyone, only a warm smile on my face. During the duty, xx organized a team in the park to burst the water pipes in front of the gatepost and the north-south main road, coordinated with various departments according to the manager's instructions and the water stop plan, and reported the explanation and maintenance to the owner. The longest time lasted for 1 1 hour, which finally ensured the owner's domestic water consumption without any complaints. Cooperate with the company to comprehensively promote 8S management activities, and make relevant signs and other signs such as banners, water signs and wall-hanging documents.

Draft all kinds of external written letters in the park, including work contact list, rectification notice, decoration and rectification work contact letter, correspondence with xx Town Golf Club, etc. File management in strict accordance with regulations. In particular, the owner's files should be clearly listed for easy retrieval, and each owner's information should be put in one file. At the same time, it is necessary to ensure the confidentiality of information and strictly implement rules and regulations such as borrowing and checking. Cooperate with the visitor card system implemented in the park, all temporary visitors (owners' relatives and friends, construction rectification, decoration personnel, etc.). ) will inform the doorpost to release after confirming the identity by telephone to ensure the safety of the owner's life.

Second, the park life service

Cooperate with the development of the life service system in the park, make various warm tips and post them, and send them to the owners through the community housekeeper. Responsible for sending information about various festivals and park activities to the owners. Cooperate with the development of health services in the park life service system, and take the initiative to bring blood pressure measurement services to visiting owners; Issue physical examination cards to visiting owners and update relevant statistical data in time. I have made statistics on the development of life service in the park, and greatly improved my work skills and service concept in the process of learning the single service follow-up table and monthly statistical table.

Third, the existing shortcomings and improvement measures

Because of the company's affirmation, I was promoted to the head of the department, and my responsibilities and obligations followed, but I need to improve my team cohesion and management art. In the coming year, I will do a good job of communication within the department and with other departments, so that the work team can continue to have a serious and lively healthy atmosphere, learn to do a better job of supervision, ensure the service quality of the department, give play to the role of employees in the masses, and further improve the service quality.

Track the timely rate and completion rate of maintenance work in time, so as to solve the problem for the owner in time. Knowing more about the actual situation of the site can help us to know more about the relevant technical terms of the property and find ways to deal with the problems. Summarize the existing problems and lessons in time, compile cases, exchange ideas and learn from each other. Strive to improve their skills and management level and do better. In addition to learning the related fields involved in this department, we should also learn the processes of other departments to lay a solid foundation for controlling the whole situation in the future. The potential of strengthening organization and coordination and handling emergencies.

Our work is linked by all kinds of small things, but it is not easy to do these small things well. During my working days in the company, I deeply feel that the company can tap my potential. My leaders and colleagues are my mentors and friends. I will find my own development direction and continue my enthusiasm for this job!