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202 1 personal property safety work summary
Over the past six months, under the care and guidance of leaders at all levels of the group company and the property management company, and with the support and cooperation of colleagues and security employees, the security department has successfully completed all tasks arranged by the company leaders; In order to continuously improve and strengthen the overall performance of the Security Department, the management has been strengthened in gfd, internal discipline, dormitory hygiene, team adjustment, rules and regulations, etc. It has been gradually improved. The security department has gradually stepped into regularization, and the development trend is good; In order to sum up experience, find the gap, plan the prospect, and promote the next step to a new level, the security department is mainly responsible for the daily operation of public security, fire protection and garage in the whole community. Under the guidance of the company leaders and the cooperation of various departments, the security department has earnestly carried out various tasks and recently completed various tasks. According to the internal operation mechanism of the security department, the recent specific work is summarized as follows:
First, clarify and refine the responsibilities at all levels, focusing on inspection and implementation of work at all levels.
1, organize a regular meeting of the backbone team once a week to discuss and solve various problems of security personnel and promote the further management of the security team.
2, led by the department manager backbone team three times a day to check the community safety and post work, and do a good job of random education.
3. Use the department manager to attend the class meeting in each district when the class meeting is held in each district, guide and summarize the existing shortcomings, and foster strengths and avoid weaknesses.
4. Give full play to and make good use of the respective advantages of each backbone. The backbone required by the team members must be achieved, and at the same time, they should set an example and supervise and manage each other well.
5. Implement employee confirmation and post responsibility assessment system, and combine theory with practical work.
6. Learn more about the inequality of security personnel's salary and treatment, and improve the adjustment of security personnel's salary and treatment.
Two, focus on the security personnel's military quality, logistics work, dormitory health, on-the-job image and other rectification.
1. Organize military training for security personnel every week to improve the image and courtesy of on-the-job security personnel.
2. Focus on cultivating the image and service consciousness of the imported post pacesetter, and highlight the characteristics of the pacesetter.
3. The leaders of the group and the company care about the security personnel and install air conditioners in the staff dormitory.
4. Strictly control the quality of employees to lay the foundation for improving the quality of the whole team.
5. The department requires the regional security guards in each position to provide services to the owners or guests as much as possible without affecting the performance of security duties. At the same time, it is required that the security guards in each responsibility area must clearly understand the basic situation of each owner, familiarize the owners with the security guards on duty, and establish harmonious relations and communication channels, which is one of the foundations for qualified security guards.
6. There is no man-made damage to company supplies such as air conditioning in the safe dormitory, and the dormitory hygiene is checked daily.
7. Recently, the Security Department has adjusted its training ideas, focusing on the overall image of the team, courtesy and service awareness, as well as the use of initiative, principle and flexibility in work, so as to promote the gradual combination of "reason" and "courtesy" when employees deal with post problems.
8. Implement the principles and policies of the leaders of the Group and the property companies, and comprehensively adjust and improve the existing safety management system.
Third, the existing problems:
As a safety management department, the image, etiquette, work and service attitude of the team, as well as the initiative, principle and flexibility in dealing with problems, are the key points to determine the overall image and reputation of a team on the premise of ensuring the effective implementation of the primary responsibility of "safety" and ensuring the overall safety order of the community. The security department has done a lot of work in these areas recently. Although some progress has been made, there is still a big gap between the goals and requirements. Employees in the actual operation is not very smooth, the foundation is not solid; The atmosphere created is still not solid, and training and performance appraisal are the key to solving the problem.
Fourth, the next step:
1, put safety management in the first place, understand the security dynamics of the community and its surroundings, and pay special attention to the implementation, inspection and supervision of daily safety management to ensure the safety and order of the community.
2. Establish good communication channels with employees, improve management ability, strengthen communication with employees, master employee dynamics, and take timely measures to promote the further stability of the security team.
3. Actively cooperate with the company's administrative department to implement the performance management system, so that rewards and punishments can be effectively implemented, thus improving the enthusiasm and competitiveness of employees.
4. Strengthen the training of security personnel, carry out training in a planned way, solve the problems of employees' image, etiquette and service attitude, and improve the overall quality of security personnel.
Chapter II 202 1 Summary of Personal Property Safety Work
_ _ Property Security Team is responsible for public security and fire safety of the whole community. Over the past year, under the guidance of company leaders and the cooperation of various departments, the security team has earnestly carried out various tasks and completed various tasks in 20 1_. The specific work in the past year is summarized as follows:
First, public security prevention work
1, put safety management in the first place, understand the security dynamics of the community and its surroundings, and pay special attention to the implementation, inspection and supervision of daily safety management to ensure the safety and order of the community.
2. Establish good communication channels with employees, improve management ability, strengthen communication with employees, master employee dynamics, and take timely measures to promote the further stability of the security team.
3, improve safety awareness, safety team regularly organize training every day, also held a safety work meeting every week, to discuss and eliminate potential safety hazards.
4. Strictly implement the responsibilities of past posts, carefully check the construction workers and outsiders such as moving and delivery, and verify the visit with the owner through internal telephone and visual intercom.
5. In view of the phenomenon that some owners' relatives and friends take advantage of the owners' promotion in the community, patrol posts are set up in the team to track and monitor suspicious objects, which effectively ensures the normal working and living order in the area.
6, strengthen the monitoring of suspicious objects, in addition to the closed-circuit electronic monitoring center, equipped with walkie-talkies for each post, in order to track and report the work of each post in time, effectively consolidate the security work.
7. Fully cooperate with the development needs of the company, strengthen safety management, ensure the orderly development of on-site safety management, and actively establish a safety image, service and management window.
Second, the fire management work
Training new employees in common sense skills effectively ensures the interests and safety of the community.
Third, the yard management work
1, seriously implement the parking lot management regulations, and guide vehicles to park in designated locations and arrange them neatly.
2. It is forbidden to carry inflammable, explosive, toxic and harmful vehicles into the site.
3. No other personnel are allowed to enter the site, and remind the owner to close the doors and windows before getting off the bus and take away valuables in the car.
4. This year, the public security team maintained the public security and traffic order in the parking lot, diverted traffic flow, coordinated and commanded vehicles to enter, exit and park, and prohibited vehicles from parking and leaving them in disorder, thus ensuring the safety and good order of the parking lot.
Fourth, staff training.
Over the past year, the security team has been able to send personnel to the security base for training from time to time in accordance with the spirit of the notice of the Municipal Bureau. Although we were unable to participate in the skills competition in 15 due to lack of manpower, the company still trained employees according to the requirements and contents of the competition, which effectively improved the overall quality of employees and greatly changed the team image.
In the new year, the security team will work harder, forge ahead in unity, implement the work plan and training plan for 20 1_ year item by item, and persist in implementing all security work to make the work of the security team more solid.
Chapter III 202 1 Summary of Personal Property Safety Work
The security department of the building property management office is responsible for the public security, fire control and security of the whole building, mainly involving public security, fire control and parking lot safety. Under the guidance of the leaders of the management company, and with the cooperation of various departments, the security department has earnestly carried out various tasks and completed various tasks in the past 20 years. According to the professional division of labor and internal operation mechanism of the security department, the specific work of the past year is summarized as follows:
I. Internal security work
1. personnel change: the original staffing of the security department was 12 (manager 1, supervisor 1, foreman 1, and 9 security guards). In order to strengthen night management and back office affairs management, with the approval of company leaders, two new internal insurance employees were hired in February. Joined the clerk in July. This year, six employees of the Ministry of Insurance have left their posts. Due to the need of work, four domestic insurance companies were transferred to the security department of Shining Building this year, and eight domestic insurance companies have been employed one after another. At present, there are 15 people in the security department, and the handover and training of the department's resignation and entry personnel have been successfully completed.
2. In addition to holding 1 departmental plenary meetings and foreman meetings on a regular basis every month, the Security Department also conducts 1 monthly business training for freight yard managers and foreign insurance agents. In April, 1 on-the-spot explanation training on the principle of fire pump was attended by all internal and external insurance companies; In September, all internal and external insurance companies were trained in quality management procedure documents twice; In June 1 1, all internal and external insurance companies were trained on 1 emergency (fire, power failure, water running) procedures.
In 3.20__ _, the company began to certify the "three standards in one" quality system, and the security department earnestly carried out the implementation of the standards according to the requirements of the management company. During the three internal audits, the Security Department carefully analyzed the unqualified items and found out the reasons. From the nonconformity of 14 in the first internal audit, the nonconformity of 3 in the second internal audit and the nonconformity of 1 in the third internal audit, it was thoroughly rectified and implemented.
4.20 In _ _ _, the Security Department has signed the Fire Safety Agreement for the use area of all client units on the whole floor. And complete the filing of all customer files in the building.
5. Completely improve the installation and debugging of monitoring points and patrol system in the building and parking lot 108, and put them into normal use.
6. During the period of SARS, the security department strictly controlled the personnel entering and leaving the building according to the instructions of the company and the management office, and did a good job in temperature measurement, customer card checking and visitor registration of the personnel entering the building to ensure that there was no SARS in the building, which effectively ensured the normal operation and working order of the building.
7. The Security Department has completed the sealing of fire keys of various companies, with 276 keys and 3 access cards/kloc-0.
8. It took 20 years to complete the management and inspection of the construction site, handled 49 cases of various violations by the construction team, and paid a fine of 5,500 yuan throughout the year, which fully guaranteed the public security and fire prevention work during the construction of Erzhuang, and no public security and smoke incidents occurred.
In 9 and 20 years, the security department handled 5 12 construction personnel passes and 3,052 temporary passes, and strictly implemented the access control of construction personnel and outsiders such as moving and delivery.
10, a total of 78 special events were recorded this year. The Security Department completed the collection, reporting, processing and reporting of various special events, and copied the special events involving other departments to relevant departments to do a good job in internal and departmental coordination.
1 1, this year * * * registered 55 found items, of which 30 were claimed and 25 were unclaimed. The security department completed the registration, sealing, storage and claim of the picked-up items.
12. This year, the security department found 69 salespeople during the inspection, educated and registered the salespeople, and asked them to write a letter of guarantee and not to come to the building for sales again. Effectively ensure the normal working order of customers in all units.
13, this year * * * helped to hold 53 meetings, which fully guaranteed the normal and orderly convening of the meetings; Among them, 10, 13, the celebration held by the security department to ensure the opening of Shining Building, * * * dispatched more than 30 security personnel, which successfully ensured the celebration.
14. This year, the channel and numbering of walkie-talkies used by security departments were standardized, ensuring the normal communication between departments without interference and the standardization of communication within departments, and strictly implementing the handover system of who uses who is responsible.
15, this year, the security department strictly implemented the supervision and management of construction waste removal, and * * * supervised the removal of 224 vehicles of construction waste.
16. The security department has completed the preparation of the operation manual of the security department, and specially arranged the training to be delivered to every employee.
17. This year, the Security Department participated in four safety meetings of the Garden Road General Office, and conveyed the relevant contents of each meeting to the employees of the department.
Second, the fire management work
1. Installation and transformation of fire protection system equipment and facilities (fire main engine, sprinkler, smoke sensor, temperature sensor, jack telephone, manual alarm, fire shutter door, fire broadcast, sound and light alarm, etc.). ) has been completed and running normally.
2. This year's main fire alarm statistics: fire 1869 times, action 860 times, failure 208 times. All the reported fire alarms were verified as false alarms, and all actions and faults were eliminated to ensure the normal operation of the fire main engine and reach zero failure.
3. This year, 239 fire extinguishers were equipped in all public areas and key parts of the building, including 2 13 4 kg dry powder fire extinguishers, 22 carbon dioxide fire extinguishers and 4 dry powder carts, and the annual inspection of 50/kloc-0 fire extinguishers in the building ensured that all fire fighting equipment in the building was in good condition.
4. Complete the posting of fire safety evacuation instructions on all floors of the building (* * * 80), complete the sealing of fire hydrant box on all floors and the warning slogan of fire extinguisher box, and * * * post 580 fire hydrant seals.
5. This year, the smoke bomb test and inspection before the check-in and check-out of the customer was completed.
6. This year, the Security Department completed the training and assessment of fire protection knowledge and skills for new and old employees.
7. In order to strengthen the fire prevention awareness of customers and employees in the building, the security department held XX "11.9" fire safety publicity week, and organized the engineering department, customer service department and Beijing Jietong Company 15 floor staff to jointly hold a primary fire drill, which was recognized by customers for the overall fire prevention work of the building.
8. During the fire safety publicity week, the security department distributed 1825 copies of the leaflet "Common Sense of Fire Safety" to customers, conducted the fire knowledge examination for employees of all departments of the Property Management Office (60 points passed), and conducted the building operation test for 54 employees of the security department (5 points passed), all of which were qualified.
9. This year, in order to better grasp the smoke sensation of the whole building, the Security Department conducted a statistics on the smoke sensation of the whole building, including 2 infrared rays, 949 photoelectric smoke sensations, 255 temperature difference smoke sensations and 3 * * * counts: 1206, and plans to test them one by one in June next year to ensure that all the equipment is in good operation.
10. In order to make employees of all departments better understand the importance of fire fighting, the Security Department trained employees of all departments in fire fighting knowledge and organized practical training for employees of all departments in using dry powder fire extinguishers.
1 1 year and 20__ year, the security department organized internal personnel to carry out three trainings on throwing hoses and wearing fire-fighting clothes, so that security guards could understand and master the use of fire-fighting equipment.
12. The security department completes the maintenance of video recorders every month, and regularly cleans the magnetic heads twice a month, thus ensuring the normal recording of seven video recorders.
13 and 20 _ _ _ _, the security department completed the fire safety inspection and the supervision and inspection of key parts and internal fire extinguishers of various client units before the holidays of New Year's Day, Spring Festival, May Day and October 1, and timely found the fire hazards and supervised the rectification, effectively ensuring the interests and safety of customers in the building. Now the fire hazards of each tenant unit have been rectified.
14. The security department has completed the plans for various holidays in 20__ years and the security guards are on duty during holidays.
Third, the yard management work
1. This year, the equipment and facilities, parking lot system and route marking tasks around buildings, above ground, underground and bicycle sheds have been comprehensively improved, and a professional parking lot company (Haian Company) has been hired to manage parking lot services, thus realizing the standardization and normalization of parking lot management.
2.20 In _ _ _ _, the security department completed the establishment and filing of parking lot files, and issued parking permits and IC cards in time. At present, there are 154 vehicles in the computer.
During 3.20 years, the security department corrected more than 5 16 illegal vehicles, among which 77 illegal parking notices were posted, and the rest vehicles were corrected on the spot, ensuring the smooth road surface of the building.
4. The security department completes the maintenance of the parking lock once a month (spraying oil for the parking lock), and adjusts the maintenance frequency according to the seasonal change (rain and snow season) to ensure that the parking lock can be opened smoothly when customers use it.
In 5.20__ _, the Security Department completed the gesture and language training for foreign contractors and yard managers, and * * * held three training meetings, strictly requiring yard managers to wear uniform and standardized clothes. Managers must wear reflective vests when on duty at night.
6. In order to strengthen the management of parking lot personnel in Hai 'an, the security department has worked out the job responsibilities of parking lot administrators and the assessment form for parking lot service personnel, and implemented and assessed it from June 5438+065438+ 10, so as to strictly supervise the daily work of outsourcing companies.
7. The Security Department has completed the accounting of the monthly parking fee for 20 years (including cash and receipts) and submitted it to the Finance Department. Since June this year, Party A has divided the income into RMB 38,640.
On August 6, 2000, the automatic parking lot management system was put into use, and the security department trained the department staff, the external insurance and the parking lot administrator to master the operation procedures of car card replacement, card issuance, card collection and settlement.
9. The security department completes the statistics of the 20-year intact rate of parking lot equipment and facilities (once every 30 days), and informs the manufacturers to repair or replace the damaged equipment and facilities to ensure the normal use of parking lot equipment and facilities.
10. In order to ensure the safety of the basement, the security department strictly controls the vehicles entering and leaving the basement, registers the vehicles entering and leaving the basement, and releases the vehicles carrying large items according to the export ticket system. At the same time, do a good job in the basement inspection, and check and register every vehicle entering and leaving the basement. There were no incidents of losing or stealing cars throughout the year.
Fourth, the management of foreign insurance.
1. In order to deal with emergencies, foreign insurance companies conducted three night emergency assembly trainings from September to10 165438+, ensuring that all employees were assembled within 5 minutes, effectively improving the rapid response ability of all foreign insurance companies.
2. During the SARS period, the foreign insurance company strictly controlled the import and export of the building, and worked overtime 12 person-times 100 hour, successfully completing all inspection tasks deployed by the company.
In 3.20__ years, the job responsibilities and work records of foreign insurance posts were comprehensively improved, and they were tabular, standardized and standardized.
In 4.20 _ _ _, we completed the check-in of the dormitory, standardized the internal standards of the dormitory, made it smooth and tidy, and cleaned it three times a day (once in the morning, once in the afternoon and once in the evening) to ensure the cleanliness of the dormitory.
In 5.20__ _, the outsourcing team completed all kinds of training tasks, insisted on daily training (running buildings and military sports), and regularly threw hoses and wore fire-proof clothes every month. Now all have passed the examination to meet the requirements.
In 6.20 _ _ _, foreign insurance companies completed the control of freight vehicles (4230 * * receipt tickets) and the registration of irregular time in the lobby to ensure the safety in the building.
There are still some problems in the security department in 20XX, which need to be improved and standardized in terms of personnel, discipline, language expression and handling emergencies. The overall quality and sense of responsibility of employees are good, and teamwork is very harmonious. In the new year, the Security Department will work harder, forge ahead in unity, implement the 20XX work plan and training plan year by year, and do a good job in customer service, publicity and outreach. Adhere to the implementation of public security and fire prevention work, conscientiously implement the integrated management system documents of quality, environment and occupational health and safety, so as to make the work of the security section of the property management office of Bai Yan Building more solid, and at the same time, please ask the company leaders and management departments to give corrections and help.
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