Work plan for residential property in the first half of the year

Time flies, the blink of an eye has passed, the achievements have belonged to the past, and a new round of work is coming. It's time to plan the next step! I believe many people will find it difficult to write a work plan. The following is my residential property work plan for the first half of the year, for reference only. Welcome to reading.

Work Plan for Residential Property in the First Half of the Year 1 I. Public Facilities and Equipment

1, d Cure the water leakage in the garage (the developer is responsible)

2, L, K garage cement ground treatment (the developer is responsible for)

3. Renovation of solar street lamps in the park. Street lamps will be erected in the second phase villa to ensure that there is no dead angle in the lighting of the park;

4. The gate equipment is updated and replaced, and the Bluetooth card system is upgraded;

5, winter unit door access control system to solve and update the problem;

6. Upgrade the monitoring facilities and equipment in the park;

7. Dredge drains and sewage wells to ensure smooth drainage.

Second, environmental sanitation and greening.

1. Plant clover in the park to ensure green coverage;

2. Replanting hedges and trees;

3. Clean up and beautify the water system and landscape to ensure the operation of the water system in summer;

4. Maintain roads and steps in public areas to ensure smooth and tidy.

Third, order maintenance.

1, rectify the order of vehicles in the park, strictly control the illegal parking of vehicles in the park, and ensure that there are no vehicle targets in the park;

2. Strengthen the duty discipline of security personnel and improve the quality of security personnel;

3. Strengthen fire safety inspection and illegal construction inspection to ensure the safety of fire prevention and theft prevention in the park;

4. Strictly manage the registration of foreign vehicles and visitors.

Fourth, the owner's service

1. Carry out the year of improving service quality, strengthen the service awareness education of customer service personnel, establish the service concept of owner first, and be the intimate housekeeper of the owner;

2, strict procedures and processes, according to laws and regulations in a timely manner to deal with the owner's repair problem, clear responsibility, do not shirk responsibility;

3, enhance their own image, civilized and polite, patiently explain, improve the satisfaction of the owners;

4. The problems left by the owner's application for maintenance are completely solved, and the problems will not continue.

Verb (abbreviation for verb) accident

1. Coordinate with relevant units about water leakage of water pipes, and strive for stable and normal water supply in the park;

2, gas tips, to ensure the safety of gas in the park;

3, do a good job in summer flood control, to ensure the safety of key parts and equipment;

4. Strengthen the public security and fire control management in the park to ensure the safety of the owner's life and property.

Community culture of intransitive verbs

1, make full use of the official account of the property WeChat and the QQ group platform of the owner, strengthen the interaction and communication with the owner, listen to the suggestions of the owner with an open mind, feedback the property solutions in time, and build a harmonious park;

2. Carry out a party to cool off in summer, popularize the knowledge of laws and regulations such as Property Law and Consumer Protection Law, and reduce disputes between property and owners;

3. Carry out fire safety activities in the park, popularize fire knowledge, enhance the owner's awareness of fire safety, and ensure fire safety in the park;

4. Organize the owners to carry out interesting activities, enhance the affection between the owners and the property, and create a harmonious home.

The residential property work plan for the first half of 200 1 year is in spring. According to the discussion with the owners' committee and the owners' forum, the main work plan for 20xx years is formulated, and the supervision and feedback from the owners are accepted.

1: cooperate with gas installation in the community. Gas is the most important thing to install the community, and the application for gas access in the community has not been implemented since 20xx. Now, with the cooperation of the owner and our management office, the gas company has connected the gas to the gate of Fence Art College outside the community. In the new year, our management office will assist in the installation of pipeline gas according to the instructions of the work contact letterNo. 20xx0 100 1 of the Earl Villa Owners Committee.

2. Try to solve communication problems. Due to the weak reception of various communication signals such as community telecom, mobile and Netcom, many operators have repeatedly complained to the telecommunications department and reported to the management office and the industry Committee. In the early stage, our management office cooperated with the owners' committee to contact the Tower Company to come up with a solution, but the matter failed to land. In the new year, our management office will strengthen communication and solve problems as soon as possible.

3. Street lighting in residential areas. At present, some lighting lamps in the residential area cannot be restored due to line problems. At the symposium with the owner on 20xx65438+1October 2 1 day, the management office of lighting renovation proposed by the owner will implement the plan step by step.

4. Hidden dangers of community safety and illegal construction. At present, the problems such as the enclosure on the right side of the hill and the enclosure at the entrance of 2-/kloc-0 in the residential area should be solved as soon as possible after the year to solve the potential safety hazard caused by the enclosure problem. Cooperate with the Earl Villa Industry Committee to define the illegal construction, and continue to complain to the urban management about the existing illegal construction, so as to get a solution.

5. Community greening. In late autumn and early winter, the grass seeds of "February Flower" were replanted in the lawn defect of the community. At present, the coverage is not large. After seeing the growth in early spring, we will buy grass seeds for replanting according to the situation of the community.

6. Community cleaning. At the symposium with the owner on 20xx65438+1October 2 1 day, the owner proposed to strengthen training and check the implementation of the cleaning of stair handrails and corridor glass in apartment buildings.

7. Maintenance of anecdote sequence. Strengthen the training of service personnel, and register and inquire the personnel entering and leaving the community according to the regulations. Strengthen the control of parking, decoration and sundries in public areas.

8: Water leaks in public areas. The roof of the apartment was protected with PVC film in June 5438+00, and it seems to have some effect at present. The leakage problem of expansion joints on the second floor of 10 building and 13 building will be solved in the new year.

9. Underground network management. Contact with municipal departments and strive for the implementation of rain and sewage diversion in residential areas. Strengthen the inspection of manholes, and clean up in time if any blockage is found. For merchants, especially the catering industry, sewage is required to be used as a grease trap to prevent the drainage pipe in the community from clogging.

I hope that the owners will supervise and participate, give suggestions to the management office, and let the owners feel the beauty of property services.