Who is responsible for the loss after the water pipe of the community owner leaks?

1. In case of water leakage in the house, relevant owners, properties and developers should work together with Qi Xin to find out the problem as soon as possible, eliminate hidden dangers in time, and pay attention to retaining evidence so as to facilitate future accountability. There are three main reasons for water leakage in houses. According to different reasons for water leakage, the related responsibilities are also different.

1, the house itself has quality problems;

2. Improper use or decoration by the owner;

3, normal use, aging leads to water leakage.

Second, there are quality problems in the house itself;

1. According to Article 7 of the Measures for Quality Warranty of Building Engineering and Residential Quality Guarantee issued by the Ministry of Construction, the warranty period for roof waterproofing works, leakage prevention of bathrooms, rooms and external walls with waterproof requirements is 5 years. If the house is within the warranty period, the developer shall bear the responsibility of free maintenance.

2. Article 13 of the Interpretation of the Supreme People's Court on Several Issues Concerning the Application of Laws in the Trial of Disputes over Commercial Housing Sales Contracts stipulates that if the developer refuses to maintain or delays maintenance within a reasonable period, the owner may maintain it by himself or entrust others to maintain it, and the maintenance expenses and other losses incurred during the maintenance period shall be borne by the developer.

2. Improper use or decoration by the owner; If the upstairs owner's decoration or other improper behavior causes the house to seep and causes losses to the owner, according to Article 1 17 of the General Principles of the Civil Law, if the property of others is lost, it shall be restored to the original state or compensated at a discount. As an infringer, in addition to stopping the infringement (such as redoing the waterproof layer), he should also be liable for damages.

Three, after the expiration of the warranty period, the leakage caused by the normal use of facilities in the house shall be repaired by the owner, and the expenses shall be borne by the owner. If water leakage causes losses to other owners, according to Article 83 of the General Principles of the Civil Law, if it causes obstacles or losses to neighboring parties, the infringement shall be stopped, the obstacles shall be removed and the losses shall be compensated. Public facilities leak, the property management company is responsible for maintenance.

Extended data

The main functions of the property

Engineering equipment management

Establish equipment basic information base and equipment account, and define attribute information such as equipment maintenance cycle; Monitor the running status of equipment and generate information such as running records and fault records, and automatically remind the equipment that it needs maintenance when it expires according to the generated maintenance plan; Realize the process management of faulty equipment from maintenance application to dispatching, maintenance, completion acceptance and return visit;

Customer service management

It is the service business of some property management companies to subscribe or send and receive mails, books, newspapers and periodicals for customers and book air tickets for customers on business trips. The main modules are daily service management, customer complaint management, repair report management and community activity management. This module deals with the daily service management functions from service application, dispatch, completion, return visit and statistics.

Safety fire control management

Fire safety management is an important guarantee for the normal operation of enterprises. The module mainly includes security personnel file management, security personnel post setting, shift management, security patrol inspection records, security situation records, visitors, goods access management and other functions.

Refer to Baidu Encyclopedia Property Management System