Shangjia Property: ISO900 1:2008 Quality Management Standard 7.4 What is the content of procurement? How should we do our work well?

7.4. 1 procurement control procedure (XHW/CX- 1 1-A/0)

1.0 purpose

The company shall ensure that the purchased goods and services meet the service quality and environmental requirements for the effective operation of the second system of the company.

2.0 Scope of application and corresponding standard clauses

2. 1 Scope of application: It is applicable to purchased goods and services that directly affect the service quality and environmental protection during the service process, such as spare parts of equipment, goods provided to customers and subcontracted services.

2.2 corresponding standard clauses: Q-7.4 and E-4.4.6.

3.0 responsibility

3. 1 The general manager's office is the centralized management department of the company's material procurement, responsible for the evaluation and selection of suppliers and the specific implementation of office supplies.

3.2 The purchased materials shall go through warehousing formalities with the keeper, who is responsible for the acceptance of the purchased materials.

3.3 Relevant personnel shall go to the warehouse to collect materials according to their work needs, and go through the outbound formalities.

4.0 working procedures

4. 1 Classification of purchased materials

A. Class A materials: maintenance accessories (taps, elbows, alignment lines, tees, wires, lamps, etc.). ) and cleaning materials directly used to serve the owner;

B. Class B materials: office supplies, office equipment and consumables, tools, etc.

4.2 Selection and evaluation of suppliers of purchased materials

4.2. 1 Qualified supplier qualification:

A. It has good supply performance and reputation;

B. relevant grade certificate or qualification certificate;

C. the price is reasonable;

D. Good service.

4.2.2 According to the requirements of purchasing materials and services, the general manager's office selects qualified suppliers by comparing the quality, price and performance rate of materials and services, and fills in the Evaluation Form for Material Suppliers and Service Suppliers. For similar materials and services, several qualified suppliers should be selected for comparison at the same time, and the qualified suppliers should be reported to the competent deputy general manager for approval. Each department is responsible for establishing the evaluation records of qualified suppliers in this department.

4.2.3 For Class A material suppliers and daily service suppliers who have long-term business contacts, quality certification documents and regular inspection records shall be provided to confirm their quality assurance capabilities, including the following appropriate contents:

A. quality, environmental protection and safety certificates;

B the results of the company's audit on the supplier's quality management system (if necessary);

C. Survey on the satisfaction of the company and other customers with suppliers;

D inspection records of the supplier's service or service quality, price and delivery capacity;

E. financial status, service and support ability of suppliers, etc.

4.2.4 For the suppliers who supply Class A materials for the first time, in addition to providing sufficient written proof materials, they should also conduct sample testing and small batch trial before supply. The specific steps are as follows:

A. The new supplier shall provide a small number of samples according to the technical requirements provided;

B. The manager of the user department is responsible for organizing the sample verification, issuing the corresponding verification report, filling in the corresponding columns in the Evaluation Form of Material Suppliers and Service Providers, and feeding back to the relevant purchasing department/person in charge;

C. If the sample is unqualified, it can be submitted for inspection again, but not more than twice at most;

D. Suppliers who purchase sporadically will evaluate the goods acceptance records organized by the department manager;

E. Suppliers who fail to supply seriously for two consecutive times will be disqualified.

4.3 Selection and evaluation of service providers

4.3. 1 The daily services of our company's property management include the following subcontracted projects:

A. Septic tank cleaning B. Cleaning project (part) C. Elevator maintenance

4.3.2 Qualifications of qualified service providers:

A. registered in the industrial and commercial department, with legal personality;

B. Excellent performance in similar service projects;

C. The services provided can meet the management and quality requirements of the company;

(four) have the working conditions and strength to undertake the corresponding service projects;

E. Before providing services, service providers shall submit project service reports to relevant departments, which must include the person in charge of the supplier, service standards, subcontracting service plan, subcontracting price, completion time, quality assurance, etc.

4.3.3 Evaluation of the first service provider:

A. The receiving department makes a preliminary selection of service providers according to their business licenses, personnel quality, skills, certification materials, market research, performance and initial use of the services provided;

B. Relevant departments receiving services should check the service quality and fill in the Evaluation Form for Material Suppliers and Service Providers;

C all qualified service providers shall be reported to the administrative personnel department for review and approved by the deputy general manager;

D. For serious nonconformities of qualified service providers in the service process, the service department shall fill in the Notice of Supplier's Unqualified Service, notify the service providers to rectify within a time limit, and track and verify the rectification effect as required. If the service provider still fails to meet the requirements twice in a row, the relevant departments may cancel the qualification of the service provider after reporting to the general manager for approval.

4.4 Annual review of qualified suppliers

4.4. 1 The general manager's office organizes a re-evaluation of qualified suppliers and qualified service providers once a year, and fills in the Evaluation Form of Material Suppliers and Service Providers for comprehensive evaluation.

4.4.2 Any supplier that does not meet the requirements of the organization after re-evaluation shall be disqualified as a qualified supplier, and those that need to be retained due to special circumstances shall be reported to the General Manager for approval.

4.5 Examination and approval of material procurement

4.5. 1 month purchasing plan

A. Each department shall fill in the monthly purchasing plan before 25th of each month. The manager of the purchasing department will sign it after review, and each department will put forward opinions or suggestions and report them to the competent deputy general manager for approval.

B after being approved by the competent vice president, submit the procurement plan to the general manager's office for procurement.

Urgent procurement

A. Each department needs to fill in the requisition for temporary and emergency sporadic purchases according to the needs of work.

B the goods purchased in the purchase requisition shall be reported to the deputy general manager for approval before purchasing.

4.5.3 The name, specification, unit, quantity, procurement reasons, quality requirements and special requirements of materials shall be clearly indicated in the monthly procurement plan or requisition, and environmental protection requirements shall also be considered.

4.6 Procurement Verification

4.6. 1 After the purchased materials arrive, the relevant purchasing personnel shall notify the storekeeper to check and accept the purchased materials and go through the warehousing formalities.

4.6.2 The daily outsourcing services of the company's property management include: cleaning septic tanks; Cleaning project (part); The verification of elevator maintenance and other supplier services is supervised and managed by the relevant departments receiving the services. The verification method may include:

Accept the verification of the service quality of suppliers by the service department;

Solicit the owner's opinions on the service quality of suppliers;

Check and accept the service department according to the service project subcontract;

Service project subcontracting information;

Certification materials of the donor's qualifications;

Services and certification materials;

Commitment letter of service quality provided by relevant departments.

5.0 related documents

5. 1 nonconforming products and nonconforming control procedures

6.0 record

6. 1 Purchase Plan XHW/R-CX-11-0/-a/0

6.2 picking list xhw/r-CX-11-02-a/0

6.3 Evaluation Form of Material Suppliers and Service Providers XHW/R-CX-11-03-A/0

6.4 supplier's unqualified service notice xhw/r-CX-11-04-a/0