Which department is complaining about community security?

Complaining about community security is complaining about property management companies. If you want to complain about the security of the community, you can directly find the directly affiliated company, that is, the property management company. Complain by phone or face to face, tell the story in detail and keep relevant evidence. If it is really a safety problem, then the property company will definitely take measures. Now, in order to have a good relationship with the owners, the property management company will conduct unified training for the recruited employees to ensure better service for the owners. Of course, if individual security guards have a bad attitude, they can also complain to the property company.

Entrusted by the owner, the realty service enterprise or other managers shall manage the buildings and their ancillary facilities within the building division in accordance with the relevant realty service contract, accept the supervision of the owner, and promptly answer the owner's inquiries about realty service. Property service enterprises or other managers shall implement emergency measures and other management measures implemented by the government according to law, and actively cooperate with relevant work.

Legal basis: Article 19 of the Regulations on Property Management.

The owners' congress and the owners' committee shall perform their duties according to law, and shall not make decisions or engage in activities unrelated to property management.

If the decision made by the owners' congress or the owners' committee violates laws and regulations, the real estate administrative department of the district or county people's government or the neighborhood office or the Township People's government where the property is located shall order it to correct or revoke its decision within a time limit and notify all the owners.