Provisions of civil code on water supply and power failure

1. Does the civil code property have the right to cut off water and electricity?

If the owner fails to pay the property service fee, the property service personnel may demand payment, apply for arbitration or file a lawsuit for recovery, but they shall not stop power supply, water supply, heat supply and gas supply to demand payment of the property fee.

If the owner fails to pay the property fee within the time limit in violation of the agreement, the property service provider may urge him to pay it within a reasonable period of time; If the payment is not made within a reasonable period, the property service provider may bring a lawsuit or apply for arbitration.

The property service provider shall not stop power supply, water supply, heat supply and gas supply to demand payment of property fees.

2. Where can I complain about the water and power failure of the property?

According to the regulations, if the owner fails to pay the property fee, or fails to pay the utilities in time, then the property cannot be threatened by water and electricity cuts. If there are real owners who encounter this kind of property, in order to solve the water and electricity problem in time, they can actually complain to the relevant departments first.

In practice, if the owner encounters water and power failure of the property, he can complain in the following ways:

First of all, the owner can go to the relevant water supply company and power supply company to reflect the situation and ask for the restoration of water supply and power supply.

In fact, as long as you pay the water and electricity bills on time, people's water supply companies and power supply companies will generally not allow the property to take such measures for you. Moreover, even if people want to take such measures against you, they have to follow the procedure. If the property management company fails to follow the procedures of the relevant departments, it is still unreasonable, and the relevant owners can claim compensation.

If the problem has not been solved through the coordination of the water supply and power supply company, you can complain to the real estate administrative department at or above the county level and ask for the restoration of water supply and power supply. For example, go to the property office of the Housing Authority at or above the county level to complain.

Finally, if the problem is not finally solved, then at this time, the owner can collect information and bring a lawsuit to the court, demanding that the water supply and power supply be restored and compensate the corresponding losses.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 944 The owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the agreement and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services.