What is the job content of property customer service?

Work content of property customer service:

1. Customer file management, including file registration, recording and updating.

2. Handle customer communication, maintenance requests and complaints, register such incidents, assign others to handle them, pay a return visit, etc.

3, check-in, decoration procedures, parking lots, clubs, swimming pools, community venues, goods release and other procedures.

4. Collect management fees and other fees

5. Planning and execution of owner's activities

6. Publicity of community culture, production of blackboard newspaper, etc.

7. Prepare relevant company statements, formulate notices and implement training.

I've thought so much for the time being. Welcome to add.