Where is the superior department of residential property?

The competent department of residential property is the local real estate administrative department, that is, the Housing Authority and the Ministry of Housing and Urban-Rural Development. The property company is presided over by the community, allowing the residents of the community to vote. If the owners all think that the property company is irresponsible or incompetent, they can hold a meeting of owners to ask for the replacement of the property company or assume the responsibility of service management, and so on.

According to Article 5 of the Property Management Regulations, the administrative department of construction in the State Council is responsible for the supervision and management of property management activities throughout the country. The real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas.

What should I do if the property does not act?

For residential areas where houses are still under warranty, developers should be responsible for maintaining and solving problems. But among them, the property also needs to help the owners communicate and coordinate, truthfully reflect the problems encountered by the owners to the developers, and inform the owners of the developers' answers.

1, beyond the warranty period of the house, the property service enterprise shall be responsible for the maintenance of public facilities in the community. The realty service enterprise shall, in accordance with the requirements of the owners' meeting, regularly publish the income and expenditure accounts with part of the income in a prominent position in the property management area. It is worth noting that the advertising revenue and parking fees collected in the public areas of the community belong to all owners, and their distribution should be decided by the owners' meeting. Undetermined funds are mainly used to supplement special maintenance funds, and can also be used as activities funds of owners' committees and owners' congresses or to offset property service fees.

2. It is reported that when the number of households in the community exceeds 50%, street community organizations can be required to hold owners' meetings and set up their own owners' committees. If the property service company fails to perform its responsibilities, the owners of the community can unite to exercise their rights through the industry Committee, and even impeach the property and choose the property company that the owners are satisfied with to settle in the management community.

3. In addition to setting up the owners' committee, the owners can also report the inaction of the property to the relevant authorities. As the administrative department of property management, the Municipal Housing Authority is mainly responsible for the qualification management of property service enterprises, the establishment of credit files of property service enterprises and the handling of major property management contradictions and disputes.

4. The property has the obligation to carry out daily maintenance and maintenance of the facilities and equipment in the public areas of residential areas, so that the facilities and equipment in residential areas can always be kept in normal working conditions, instead of waiting for problems to be repaired, which will easily bring trouble to the owners of residential areas.