What is the service standard of property management?

1, Level 1 property management service level

In principle, a property management enterprise shall hold a property management qualification certificate of two or more, or a three-level property management enterprise with more than three years' management experience in residential quarters. More than 80% of property management personnel should hold property management certificates, and more than 80% of property management personnel should have college education or above.

2. Service level of secondary property management

A property management enterprise shall have a property management qualification certificate above Grade III, a property management project manager shall have more than two years of property management experience, more than 70% of the managers shall hold a property management certificate, and more than 70% of the property management personnel shall have a college degree or above.

3. Level 3 property management service level

Property management enterprises should have property management qualification certificates, formulate daily management systems, and sign property management service contracts according to specifications. Property management project managers should have more than one year of property management experience, and more than 50% of managers should hold property management qualification certificates.

Scope of property management

Property management refers to the activities that the owners manage or entrust the property service enterprises or other managers to manage the buildings, facilities, equipment, places and venues owned by the owners, and distinguish all buildings and buildings, places and facilities within the building division; The Property Law stipulates that the owner can manage the property by himself or entrust the property service enterprise or other managers to manage it. Property management can be divided into narrow sense and broad sense; In a narrow sense, property management refers to the activities that owners entrust property service enterprises to maintain and repair buildings and their equipment, municipal public facilities, greening, sanitation, transportation, living order and environmental appearance according to the entrustment contract; Property management in a broad sense should include the process of joint management by owners and the management process entrusted by property service enterprises or other managers.

Relevant requirements of property management personnel

The occupation of property management personnel is one of the occupations that implement the employment access system. The State Council "Property Management Regulations" Article 33 Personnel engaged in property management shall obtain professional qualification certificates in accordance with the relevant provisions of the state. To strengthen the construction of material civilization and spiritual civilization in China, high-quality talents are indispensable. Property management majors are mainly aimed at people who are engaged in or want to engage in property work. By studying professional property knowledge and laws and regulations, we can cultivate professional property management talents.