Enrich the daily work of the property customer service specialist (customer service housekeeper). How to enrich the daily work of customer service specialists, not let them sit in the office.

1, strengthen the inspection of vacant houses, like twice a week if you have time, close the doors and windows, check the water and electricity, etc. , mainly for anti-theft.

2, strengthen the return visit to the owners who have stayed, often visit, walk around, contact feelings, understand the needs of the owners, and facilitate future work!

3, strengthen the inspection of the community, such as decoration violations, whose flowerpot is placed, air conditioning installation, guardrail installation, and solve problems in time.

4, more "wandering", meet the owner who needs help, and provide help in time, mainly to contact feelings.

5. Pay attention to the complaints of community owners. Be sure of yourself when giving feedback to the owner and handling things! For example, some people say that the cleaning is not done well. The housekeeper should go to see if it is done properly, strengthen the supervision of cleaning, and do it by herself when appropriate, so as to handle complaints more efficiently and reply to the owner more quickly.

In fact, the question you asked is what I want to ask, and I haven't found any good way yet. I'm doing it temporarily! I hope I can bring you some help.