Intelligent parking billing error

Go to the new house for cleaning in the afternoon and park your car in the smart parking space outside the community. This is the third time that I directly parked in such a parking space and paid the parking fee honestly. I also saw a lot of cars parked in places without lines. I think it's more than ten dollars anyway, so you don't have to worry about parking on the side of the road and getting a ticket. It will be over before 5: 30. I'll pick up the car, pay the bill and drive home. When I turned on my mobile phone, I saw that today, as usual, it also showed 12 yuan, and the mobile phone paid by WeChat and left. I thought everything was fine.

But tonight, we 10 finished downstairs and went home. When I turned on my mobile phone, it showed that I left the parking lot at night 10: 08, saying that my car had been parked for more than seven hours and I owed 16 yuan.

My first reaction was that I was angry. Looking for Huarong Smart Parking's customer service phone, no one answered, saying it was non-working hours. I found the voucher for WeChat payment, and I want to call again at work tomorrow.

Later, my husband took my mobile phone and carefully looked at the departure reminder. I found that the photo I took when I left was obviously not our home. It is obviously a black Toyota, but we are a white car, not a Toyota. Mr. Wang found Huarong Smart Parking applet, complained from this applet, explained the system charging error, and uploaded the pictures of the black cars they took. Wait for their company's back-office system to deal with it tomorrow.

Because I stopped twice before, there was no problem, so I was a little depressed tonight because of the overcharge. We only drive occasionally and don't want to bother the property to open the railing of the fire escape and park the car downstairs. In fact, it is more convenient for us to park downstairs, and the parking fee in the community is also very cheap, only five yuan for more than half an hour. In line with the principle of not affecting others, I parked my car in the parking lot outside and paid the fee normally. I didn't expect this to happen.

Call at work tomorrow!