How to judge the quality of property service

Property management service scope 1, public security management

Ensure the personal safety and property safety of owners in residential areas, as well as the safety management of buildings and their equipment and facilities, and formulate and implement a sound safety system.

2, public facilities management

The management of municipal facilities such as water supply, heat supply, gas supply, power supply, communication, posts and telecommunications also belongs to the management scope of property management companies. They need to ensure the normal operation of these facilities and maintain them.

3. Vehicle traffic management

The management of the main passages, parking spaces and facilities in the community also belongs to the scope of property services. If you are a community owner but can't find a parking space, you can find a property to solve it.

4. Various life services

Life services such as ordering milk, sending children to nursery, sending newspapers, seeing a doctor, and sending medicines are actually within the scope of property services, and most owners are not clear about this.

The standard for judging the quality of property service is 1. Look at the doorman's attitude towards strangers.

If it is not the owner of the community, the doorman will often ask him some questions or let him register. At this time, you should pay attention to the doorman's attitude towards strangers. If the service quality of the property management company is high, then its management of the staff is naturally rigorous and standardized, so the doorman's attitude towards strangers will not be bad.

2. The security level of the community

Whether the security guard is familiar with the owner; How often do security guards patrol; Whether the monitoring camera of the community works normally instead of just being displayed; Have you done enough security measures for the residents at the bottom?

3. Check the status of various devices.

Property companies with high service quality will regularly repair and maintain large mechanical and electrical equipment, so most of these equipment can operate normally, so you can see whether the security door can be opened and closed normally, and whether the elevator buttons and lamps are in good condition.

4. Look at the greening of the community in the * * * area.

Is the lawn mowed neatly? Is there any rubbish on the road? Is the water quality of the artificial river clean? Does the garbage pit smell? The sanitation and greening of these public areas can also reflect the quality of property services.

5. Understand the relevant systems and charging standards of the property.

Understand the vehicle access system, house maintenance and daily management of the property. Understand the charging standards of property fees, utilities, gas fees, parking fees, etc.