What if the smart water meter is overdrawn and the residents don't pay the water fee?

1. Contact with residents: First, you can contact residents to understand the situation and remind them to pay the water fee. Residents can be reminded by phone, SMS, email, etc. , or arrange for the property manager or relevant staff to come to the door to inform.

2. Find out the reason: If the household refuses to pay the water fee, you can know the situation and find out the reason. It may be caused by poor family economic situation, water meter failure or other reasons. If it is overdraft caused by water meter failure, it is necessary to repair or replace the water meter in time.

3. Formulate measures: If residents do not cooperate or cannot solve the problem, they can formulate corresponding measures, such as taking legal measures to stop water supply. However, before taking these measures, we must follow the relevant laws, regulations and procedures, and we must not act without authorization.

4. Ask for help: If you can't solve the problem, you can ask for help. You can seek the assistance of relevant departments, community neighborhood committees, property management companies and other institutions to find solutions.