What should the clerk in the hotel room center do?

I wonder if the work of the clerk in your hotel room is consistent with that of the staff in the room service center (room center). The job assignment of each hotel is different, mainly depending on the arrangement of your hotel. What the staff of the general room service center need to do is: 1, always pay attention to the room status, and record the check-in or check-out information reported by the front desk. If there is a room status display board or room status display in the computer, it is necessary to change the room status in time to avoid mistakes, especially the omission of registration, which will make the front desk arrange rooms repeatedly.

2. Do a good job in the registration and distribution of room and beverage consumption.

3. Do a good job in the distribution of room consumables and the production of reports.

4. Make daily and monthly statements of guest rooms.

5. As the processing and transit center of room transactions, the room service center handles some requirements put forward by guests and arranges personnel to complete these requirements in time.

6, do a good job of linen distribution and registration.

7. Arrange the room cleaner to clean the room.

These are just part of the daily work of the staff in the room center. Anyway, the locks are broken, and the work of clerks may be relatively easier.

In addition, I think the clerk should also cooperate with the manager to sort out and distribute training materials and do a good job in statistical analysis of report data; According to the information provided by the foreman, do a good job in evaluating and grading the room attendant; Production department payroll and so on. Again, the nature and situation of each hotel are different, so we can't generalize, it depends on the specific situation.

The above is for your reference and I hope it will help you.

In addition, a formal hotel should have various job responsibilities, so you should do it according to the requirements of job responsibilities. For a person who has never worked in a hotel, the hotel is a completely unfamiliar environment, and there must be a familiar process, so there is no hurry. After you know something about the hotel environment and working conditions of each position, you will be handy in your work. I wish you success first!