Work summary and plan of supermarket team leader

Summary and plan of supermarket team leadership (4 articles)

Summary is a kind of written material that summarizes and summarizes the performance of study, work and life in a period of time. It can help us find the rules in our study and work, so write a summary. Have you figured out how to write a summary? The following is the work summary and plan (4 articles) of the supermarket team leader I compiled for you, hoping to help you.

Work summary and plan of supermarket team leader (4 articles) 1 Another year has passed, and time is always passing quietly. I am really grateful to the company for providing me with the opportunity to hone myself, and I am even more grateful to the company for its long-term trust and training! Grateful heart, thanks to fate, let me know XX, I will cherish bloom! Grateful heart, thank XX, let her accompany me all my life, let me be a strong self. The new year has begun, and now I will make a report on what I have learned in the past year.

As we all know, the purchasing department is the logistics support of the company's business and the most important link related to the company's overall sales efficiency, so I am very grateful to the company and leaders for trusting me and putting me in such an important position.

With the direct attention of the chairman and the considerate support of the company leaders, through several years of procurement, I have learned a lot, accumulated some experience that I have never had before, and also understood the separation and gap between procurement and excellent procurement.

Know that the most basic quality of a procurement is to maintain loyalty to the enterprise on the basis of good professional ethics; Without personal prejudice, on the basis of considering all factors, purchase from the supplier who provides the best value; Adhere to honesty as the basis of things and behaviors, as well as other objects that have business dealings with themselves; Constantly strive to improve their common sense in the process of purchasing operation; Adopt and adhere to good business principles in transactions.

I want to say that as a buyer, it's not as simple as making a phone call, signing a contract and sending a shipment. This is just one of them and the most basic.

Prompted by the leaders, we adjusted our attitude and attitude in time in 20xx, which not only changed the wrong idea that there was little connection between procurement and sales in the past, but also made full use of the network relationship of suppliers to actively sell while purchasing.

Our purchasing department actively agrees with everything sold! Everything is based on sales, and we help. Purchasing and sales are inseparable! Because we are a group, singing the same song, walking the same road and running the same policy!

In the process of purchasing, I should not only consider the price factor, but also save the cost to the maximum extent and shop around. It is also necessary to understand the operation of each link in the supply chain and clarify the different characteristics, functions and significance of procurement in each link. As long as we can reduce the cost, no matter which link, we will seriously study and explore ways. I really appreciate the general manager's advice on purchasing methods.

He is strict that we must do everything possible to reduce the cost. It was also under his wise leadership that I followed the principle of several times when delivering the goods. Of course, we must make full use of the supplier's credit period as much as possible to ensure the company's capital turnover without affecting sales.

In the way of delivery, try to deliver the goods to your door and reduce the extra delivery cost of the company. In terms of payment, the payment method of some suppliers gradually changed from telegraphic transfer to acceptance bill, which indirectly reduced the cost.

I also want to say "thank you" to all the business people in the company! Thank them for informing me of the market price information in time, which made me have a clear view when negotiating with suppliers, thus successfully reducing the storage cost.

By the end of 20xx65438+February, * * * had reduced the cost and saved 10000 yuan. In addition, at the end of each month, because the output tax is much greater than the input tax, in order to reduce the unnecessary tax of the company, I actively urge customers to ask for value-added tax stamps, including all customers who collect money through banks. After negotiation, the other party will send the deduction to our company in time for financial certification! In order to reduce or exempt some unnecessary taxes every month.

Summary and plan of the work of supermarket team leader (4) Two years have passed, and in a blink of an eye, I have worked in Trust-Mart for nearly two years. In two years, I learned a lot of professional knowledge and made many good friends. I still remember when I first came here, the monotony of life and the boredom of work were unexpected. At work, I basically have to stand for more than ten hours every day. In the face of countless customers, the hardships are self-evident. Once, I was very confused and confused. Is my youth so plain? Attitude determines height, and dedication can stand out! Finally, I gradually changed my mind. Although the work in the shopping mall is monotonous, our life can be bright and colorful. Although most of the customers in front of us don't know each other, the sincere feelings revealed in contact with people are true.

First, the work experience

In different positions, you can create value. Working in the supermarket made me gradually realize that my post is not only the place where I perform my duties, but also the stage where I dedicate my love to customers. Life is like a mirror. When you smile at it, it smiles back at you. When customers smile at us, when leaders affirm our work, and when colleagues sincerely help each other, I will feel happy and proud. All these will inspire me to dedicate my love to the society in my own way!

Second, the work review and work objectives

Looking back on the past work, there are still many places that need to be improved and broken through. Since I was promoted to team leader, how to arrange people to finish the work has been a difficult problem for me. Sometimes the work arrangement is in place, but no one is working. In the final analysis, how to deal with the relationship between colleagues is the key to deal with the problem. Sometimes if you want to survive, you can't do without communication. There is no fixed way to communicate, it is important to have the right way. Gradually, I understand that sincerity is the first essence of getting along with people. Sean got the original Art of War because he sincerely picked up shoes for the elderly. Treating others sincerely is the continuation and development of interpersonal communication. Secondly, tolerance, Hugo once said: "The ocean is the widest in the world, the sky is wider than the ocean, and the human mind is wider than the sky." If you can be as broad-minded as the sea when dealing with people, what else will make you unhappy! Then there is optimism. There are two kinds of people in the world, one is optimistic and the other is pessimistic. An optimistic person can always bring his smile to others. Once you develop a philosophical temperament, you will feel humiliated, unhappy about things and not sad about yourself. After practice, I began to adjust myself and change myself. Based on the principle of waiting for death and thinking for myself, my situation has gradually improved.

In the future work, I will do my job well from the following aspects. First, improve service attitude. As a service industry, customers are God. If you want to make more profits, you must increase sales. Think what customers think, worry about what customers are anxious about, improve service quality, be polite, civilized, enthusiastic and thoughtful, and try our best to meet customers' requirements. Second, lay a solid management foundation and actively respond to emergencies. Do a good job in management, increase team cohesion, improve the overall efficiency of the team, and improve the ability to deal with unexpected problems. Third, inject new vitality into innovation. Only innovation can maximize the value. In the future, I will actively discuss innovation with team members from the aspects of format innovation, commodity innovation, system innovation, management innovation and marketing methods according to the market environment in which the supermarket is located and the enterprise's own situation. Fourth, actively abide by supermarket rules. As the saying goes: "national laws, family rules." Nature, as a unit, also has corresponding regulations. The supermarket has made many rules, such as: no visiting posts, no chatting, no phone calls during office hours, etc. Not breaking the rules is also enhancing self-cultivation. Fifth, pay diligently and complain less. Complaining too much can prevent heartbroken, and you should pay attention to it after a long history. Treat the work positively and enthusiastically, and find something to do if you don't have the goods. For example: replenishment, sorting goods, cleaning shelves, etc. Establish a clean and orderly image of the supermarket.

Third, self-summary.

The road of life cannot always be smooth sailing, and difficulties and setbacks are still with us. The flowing water is blocked to form beautiful waves, and life is more magnificent and colorful because of setbacks. How can you see a rainbow without experiencing wind and rain? In the future, I will use happiness to drive my mood, treat my friends sincerely, treat hardships with dullness, pursue happiness with hard work and treat life with gratitude!

Work summary and plan of supermarket group leader (4 articles) 3. Sales plans of all departments in the store

In 20xx, with the joint efforts of all management cadres and colleague Qi Xin, in the face of unprecedented competitive pressure, the sales performance of Pingtan Store of Crown Supermarket still maintained a certain growth. The annual sales volume of 20xx is 9% higher than that of 20xx.

Comparative analysis of store sales in 1 and XX/XX years

Unit: 10,000 yuan

XX annual sales of the department account for XX annual sales. Overall food department, department store department, fresh food department, XX annual passenger flow, XX annual passenger flow, 2,980,880 passengers, 3,038,926 passengers, XX average customer unit price, XX average customer unit price, 29. 17 yuan, 26.49 yuan, accounting for an increase of 2%,/kloc-0.1. Remarks As can be seen from the table, the sales performance of all departments of Pingtan Store has increased to a certain extent in XX compared with XX. Judging from the passenger flow, our passenger flow is slightly lost, and the unit price of customer consumption has increased to a certain extent. However, judging from the overall market situation, our sales growth is not pure growth.

According to the data of the National Bureau of Statistics, since the fourth quarter of 20xx, the prices of meat, poultry, eggs, oil and other foods have been hitting record highs all over the country, and by the end of 20xx, the prices of milk, beverages, alcohol and other commodities have also started to rise sharply. The latest statistics show that the consumer price index in 20xx increased by 4.8% year-on-year, among which the food price increased the most, with 12.3%. From the data combined with the actual store, we can see that our overall sales growth in XX is roughly equal to the price increase. What should be seen more is the loss of passenger flow. At the same time, the actual situation of our department store should be negative growth (especially the knitted clothing category decreased by 380 thousand, and the household appliances category decreased by 325 thousand). However, we should also see that the entry of XX's competitors has carved up a part of our market share, but compared with its operating costs, its negative gross profit margin will be high.

2. Pingtan store XX sales plan:

The sales plan for XX years is based on the national macro-control of prices, and the market price is basically stable. Based on the premise of full confidence in the market competition in XX years, the objectives and directions of all departments of Pingtan Store are defined.

Unit: 10,000 yuan

Department store, food department, department store, fresh food department, XX sales plan accounts for XX actual sales comparison, XX annual growth rate.

Second, the management plan

Effective management is the basis and guarantee to realize the sales plan. The business plan of Pingtan Store in XX years is as follows:

(A), personnel management

1. Execute and sign a new employment contract.

2. Personnel recruitment: Make a recruitment plan according to the actual employment situation in the store and the company's reserve plan. At the same time, a group of employees are hired to supplement and reserve the middle and grass-roots managers of the company, pay attention to the personal character of the newcomers, and arrange the reserve posts reasonably according to the personality characteristics and the advantages and disadvantages in the work process.

3. Strengthen training, reduce staff and increase efficiency, and constantly cultivate new people: strengthen standardized training of employee etiquette and terminology, improve employees' service awareness and quality, increase the training exchange of post operation procedures and management knowledge of various departments, and strive to cultivate new people. In the process of training new people, at the same time, the employment situation in the store is evaluated: the adaptability and work efficiency of employees are investigated, and the overall quality of employees in the store is improved, especially for the possible problems of labor waste and low work efficiency in various courses in the fresh food department, and the working status and work efficiency of employees are improved.

4, post adjustment, reasonable matching, pay attention to the cooperation of new and old employees in the scheduling process, take the old with the new, form complementary advantages, mobilize the enthusiasm of managers, improve work efficiency and team execution.

(2) Operation management

1, supplier optimization, introducing new suppliers, especially excellent domestic suppliers, reducing the proportion of self-collected goods, improving product categories, and alleviating the pressure of returning unsalable and damaged goods;

2. Standardize the operation process of each operation department, call the management personnel of each department to conduct certification study on the standardized operation process of large stores in the form of documents, and require all departments to strictly implement the certified process and bring it into the scope of management assessment;

3. Improve the assessment system for middle managers, and distinguish the assessment focus and content between managers and supervisors;

4. Ensure the quality and safety of commodities, and strengthen the investigation of food QS certification and electrical appliance 3C certification;

6, commodity display, shelf adjustment, according to the seasonal demand of goods and the overall layout of the store to adjust the layout of the store, to ensure the best place for the actual sale of goods;

7. Optimize product varieties and eliminate retail and unsalable goods;

Summary and plan of the work of the supermarket leader (4) When I first entered XX supermarket, everything was new and strange to me. Many things need to be taught by old employees, and I feel that I need to learn too much. I carefully observed their practices and carefully studied the recipes and practices of various doughs; From the oven temperature, decoration, bit by bit study, bit by bit record, more than a year's work, I got exercise, and my daily work became more and more handy. Because I am serious and responsible in my work, in 20xx, xx gave me the first chance to be promoted from an ordinary employee to a senior employee. This is an incentive and a spur. He always reminds me to be strict with myself at all times.

My work is really successful in details, so I must be careful. Therefore, I carefully understand the practices and characteristics of each kind of bread. When the baked bread is defective, I can immediately know which link in the workflow has gone wrong, so as to make improvements. I always insist: if you do something, you must do it well. I am passionate about my work, caring for my colleagues, infecting people around me with positive actions and driving people around me. This is what I felt in XX supermarket. I hope I can do it in a down-to-earth manner. In daily work, I am serious and responsible for my work, have a correct attitude, be proactive, do more things, talk less and do more, do what I say, be enthusiastic about my customers, actively complete all the work arranged by my leaders, handle well with my colleagues, unite and cooperate, and accomplish all the tasks together. Pay attention to your own shortcomings in your work and actively correct them.

In 20xx, xx Supermarket gave me a second chance, which changed me from a senior employee to a grass-roots manager, and my work focus also changed. Strengthening commodity management and on-site personnel management and improving performance have become the center of all work. As the saying goes, "opportunities are reserved for those who are prepared." In order to enter the role as soon as possible and seize the opportunity, on the one hand, I strengthen my professional knowledge and actively understand the display, promotion and development of new products. On the one hand, it is difficult to learn from cough, grasp the key points of work and arrange manpower reasonably and effectively.

In daily work, we should start from scratch and strictly demand hygiene, display and storage from every detail. On this basis, more ideological exchanges and skills training for teachers can improve the mental outlook of employees and give full play to their work enthusiasm.

Summing up three years' work, although some progress and achievements have been made, there are still many shortcomings through calm introspection, such as: the overall operation is not smooth enough, and the control of commodity loss is not in place.

Facing the opportunities and challenges next year, I will take up my responsibilities in a pragmatic and down-to-earth manner, strengthen my study, be brave in practice, comprehensively improve my professional level and management level, and devote all my energy to the development of XX.

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