The company wants to recruit English customer service. How can we effectively examine the interviewer's language organization and expression ability, adaptability and comprehensiveness?

Hello. Your company wants to recruit English customer service. I'm just giving you some advice from my point of view. The above is just my opinion, and your company can adopt it from a dialectical point of view.

The ability of language expression can be examined from three aspects.

First, the fluency of language expression (unclear speech, voice);

The second is the elaboration of complex logic (whether a complex thing can be expressed and so on). );

The third is to constantly question the debate (you ask him questions during his speech to see if he can express fluently);

Adaptability:

You only need to change one or several values of your interview environment, such as the boss suddenly coming in at the interview site. In short, there is an emergency.

As for considering the comprehensiveness of the problem, it depends on some steps he takes to analyze the problem. For example, if you want to explain the impact of one thing, can he analyze the impact of this thing on individuals, collectives and even the whole world, and so on. Of course, you can also give him some MPTI tests.

Interviewers usually combine these abilities in the interview and convey them through language expression.

However, your company wants to recruit English customer service. I think the main focus is on his English expression ability and his personality charm, which account for a relatively large proportion in the whole test.