The rider demand report was released, calling on the society to provide more professional services. How can we promote the specialization of services?

Take-away service meets the basic needs of many people, and more and more take-away employees have formed a new industry, which also breeds a series of problems. Under the strict rules and regulations formulated by the platform, the take-away workers have a fast working pace and long working hours, which leads to irregular diet, and the body may suffer from chronic diseases such as stomach disease, lumbar muscle strain and cervical spondylosis. Long working hours also cause them to have no time to spend with their families and are not clear about their future career prospects. The Demand Report of Takeaway Riders calls on all platforms to strengthen rider training, provide due labor security for riders, meet the needs of riders and safeguard their rights and interests.

What difficulties did the takeaway staff encounter?

There are not only some well-known professional take-out platforms in the market, but also some private take-out platforms. They always recruit riders to work for them. There is no age or gender requirement for takeaway, and the platform doesn't care about your past. As long as you meet the basic requirements, you can go to work. However, the platform has very strict requirements for riders, and the order time card is very compact. Many riders are afraid that if the order is overtime, they may run a red light, which indirectly brings hidden dangers to others' safe travel. Due to the uncertainty of take-away orders, it is difficult for take-away workers to have personal time and salary and benefits are not guaranteed, so it is difficult for riders to settle down in this industry.

What measures should the platform take to make the takeaway industry continue to develop?

The uneven quality of personnel also leads to some unprofessional riders, and strict training is required for both riding and service when delivering meals. The platform should give some flexibility in delivery time, and should also give them due treatment in rider welfare. Only by safeguarding the legitimate rights and interests of every takeaway can they work hard in their posts for a long time.

The number of orders is huge, but it is too scattered, which will make the work efficiency of the takeaway staff low. In the future, if the platform can develop a single take-away service for several people or even more people, it will increase the work efficiency of take-away personnel.