Responsibilities of property management personnel

Job responsibilities of property management personnel (selected 7 articles)

In today’s social life, job responsibilities are used more and more widely in life, and job responsibilities are a concrete job Description, which can be classified into different job types. So how are the relevant job responsibilities determined? The following are the job responsibilities of property management personnel that I have carefully compiled (selected 7 articles). You are welcome to read them. I hope you will like them.

Property Personnel Job Responsibilities 1

1. Assist the Quality Department Manager to do a good job in property quality management and improve the overall property management level;

2. Responsible Supervise the on-site quality in the area under your jurisdiction, improve the rectification plan and track the implementation;

3. Develop daily weekly and monthly reports for the Quality Management Department;

4. Assist the manager of the Quality Management Department to do Develop a customer satisfaction improvement plan and supervise its implementation;

5. Other matters assigned by the leader. Job Responsibilities of Property Staff 2

1. Do a good job in the implementation of the work plan of foreign-related units, conduct regular inspections, and conduct monthly assessments and evaluations;

2. Responsible for recording user calls and visits, Organize, receive visiting customers, and answer customer inquiries;

3. Receive customer opinions and complaints, and carry out corresponding follow-up work in a timely and procedural manner according to the nature of the event;

4. Responsible Handle procedures such as building resumption, decoration, entry/exit, and refund;

5. Responsible for verification, follow-up, and return visits of daily user needs;

6. Responsible for building public affairs** * Supervision and repair reporting for normal use of facilities;

7. Supervise the secondary decoration site;

8. Responsible for the inspection of the building;

9. Assist the financial department to collect payments;

10. Be familiar with emergency handling procedures, and provide timely feedback on the follow-up status of front desk arrangements; Property Personnel Job Responsibilities 3

Ensure the normal operation of all facilities, including Escalators, elevators and freight elevators;

Record and report (verbally, written) all incidents, maintenance repairs and tenant complaints during the shift;

Strictly implement the operation manual, Preventive measures manual and other management-related requirements and procedures;

Supervise ongoing cleaning, maintenance and repair work;

Properly maintain property order and ensure safety;

Provide various guidance and consulting services to tenants and customers;

Ensure that the fire protection system is in normal operation and comply with all fire safety regulations;

Work with tenants and outsourcers Maintain contact with suppliers and customers to ensure that any issues/complaints are properly handled;

Answer all calls in the control room and provide prompt feedback, and handle any incidents that occur during duty;

Under the leadership of superiors, implement various emergency incident handling plans; implement security plans for large-scale events;

Under the leadership of superiors, do a good job in handover work for each shift, and attend classes on time Meetings before and after work and various training work;

Through the central control/fire monitoring center equipment, ensure the normal operation of the property. If an emergency occurs, the superior must be notified immediately for investigation and follow-up. If equipment/facility failure is discovered, it must be reported immediately and the relevant units/departments should be notified for repair;

Answer all calls from the control center and provide immediate feedback. If an incident occurs, report it to superiors in a timely manner;

Be familiar with the control center/fire control room control system and its related equipment and facilities;

Issue the licenses, construction certificates, etc. of all decoration contractors and tenant contractors and keep records; < /p>

Fill in various work logs and forms in a timely manner, follow up and update patrol/site spot inspection logs;

Do a good job in CCTV and building service monitoring/firefighting in the control center/fire control room ;

Communicate with the property engineering department and assist in the daily maintenance of equipment and facilities;

Need to work in shifts;

Complete other tasks assigned by superiors.

Job Responsibilities of Property Personnel 4

1) Develop an annual property management work plan based on the company's overall strategic plan;

2) Responsible for the comprehensive management of the company's property facilities and property systems;

3) Prepare the budget for property management fees, review various purchases and various fee payment applications;

4) Review the annual maintenance plan of each equipment, and control various maintenance plans cost;

5) Evaluate and review various outsourcing contracts;

6) Supervise and manage the performance of the contract by the contractor, and make recommendations on the selection of the contractor;

7) Supervise the daily work of the property department and report the work to superiors in a timely manner;

8) Provide training to property department employees and conduct performance appraisals;

9) Communicate and coordinate related internal and external relations, maintain owner relationships, timely feedback the opinions of developers and owners to the property company for improvement, and organize owner social activities;

10) Coordinate the government, property management,

11) Handle various complaints and emergencies in a timely manner and establish a good image of the company;

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12) Efficiently and accurately complete other matters assigned by superiors; property personnel job responsibilities 5

1. Comprehensively coordinate the standardized management of new properties, including: organizing early property intervention, projects Property team formation, property investment management, property customer service management, property safety management, etc.;

2. Have good basic knowledge of property management, planning ability, execution, teamwork, professionalism and good service awareness Peaceful mentality;

3. Have certain investment resources to ensure the normal development of investment projects;

4. Standardize the formulation of various rules and regulations in the park and supervise their implementation; < /p>

5. According to the property management entrustment contract and the policies and regulations related to property management, organize employees to provide Party A with public order, cleaning, greening, maintenance and other services;

6. Develop annual work plans, control management costs, and be responsible for the operation and management status of the center;

7. Responsible for business training and performance appraisal of all team members. Property Personnel Job Responsibilities 6

1. Responsible for executing various business processes in accordance with system document requirements.

2. Be familiar with the structure, supporting facilities and basic customer information of the property under your jurisdiction, as well as the various service contents of the property center;

3. Conduct daily inspections of buildings in the area under your jurisdiction, and carefully Check whether the building environmental sanitation and public area facilities and equipment are operating normally, and make corresponding records;

4. Responsible for the receipt, issuance, collection, archiving and storage of building files, customer files, quality records and other documents and materials Work;

5. Responsible for handling entry and exit procedures and coordination for owners and customers;

6. Responsible for handling decoration applications and assisting with inspection and acceptance of decoration construction content; < /p>

7. Responsible for recording customer demands and complaints in detail, promptly conveying them to the corresponding departments for processing, and tracking and supervising the completion of services on time and effectively;

8. Responsible for establishing and improving the property charge account, and Carry out the collection of various property fees, and work with the Finance Department to hand over the fees;

9. Maintain communication with customers in the jurisdiction, collect, grasp and feedback customer opinions and suggestions in a timely manner to ensure satisfaction Degree indicators;

10. Assist superiors in handling other tasks assigned by superiors.

Property personnel job responsibilities 7

1. Be familiar with the latest developments in the property management industry and relevant laws and regulations, and master the company’s various management systems and property company quality management system documents;

2. Formulate Quality management work report and regular management review meetings;

3. Formulate annual quality management work plan and be responsible for organizing and implementing it;

4. Responsible for the service quality work of each project Supervision and inspection;

5. Assist the person in charge of each project to formulate relevant service quality improvement plans and implement corresponding operating methods;

6. Responsible for the inspection of quality management Identify non-conforming items, propose corrective measures, and follow up on the rectification results;

7. Coordinate the company's collection, transmission, analysis, processing, and exchange of internal and external service quality work data

8. Complete other tasks assigned by leaders. ;