Monthly work plan of residential property cleaning department

Time flies, time is slowly deducing, I believe everyone is full of expectations for the upcoming work and life! It's time to write a detailed plan. What is a good plan? The following is the monthly work plan of the residential property cleaning department I collected, hoping to help everyone.

Monthly work plan of residential property cleaning department 1 1, standardization of cleaning work

1, standardized training of cleaning staff. Strive to cultivate and bring up a team with strong professional skills, positive style and high quality. Doing a good job in cleaning is the premise, and only the professionally trained team can adapt to the requirements of management modernization and cleaning specialization of Jiete property unit. In order to establish a good working order and improve the quality and work efficiency of cleaning staff, we will conduct all-round training for cleaning staff in a planned way. In view of the large number of new employees in cleaning, the class meeting theory and post demonstration method are implemented for training. The monitor teaches by hand; The old cleaning staff can help others, give full play to the professional skills of the squad leader and arouse the enthusiasm of the old cleaning staff. This makes it easy for new cleaners to accept and master. It not only improves the skills of cleaning staff, but also shortens the distance between colleagues. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough and then fine, one step in place, people walk things clearly (that is, do it thoroughly, people take away all the garbage, sundries and tools). Take the training of cleaning staff as the index task of daily work, and use appropriate time once a week to concentrate on training each time. The training contents include: basic cleaning skills, job responsibilities, operation safety, performance and use of cleaning agents, use of machinery and equipment, etc. At the same time, we will provide uninterrupted guidance and training in our daily work, and the training will run through the whole 20 years. After the training, we will make an evaluation. The assessment criteria are: 65,438+0,000% qualified in the actual operation assessment and 95% qualified in the theoretical assessment.

2, according to the standardization, create posts, a person, a floor, responsibility to people, jobs to people, sign the post responsibility. Let the cleaning staff have standards in mind, and arrange the daily work table in an orderly way and operate in a standardized manner. There is no dead angle or omission in the whole work area.

3, according to the standardization of inspection, the supervisor and monitor don't go through the motions in the inspection work, we should adhere to the standardized inspection, self-examination, mutual inspection, monitor inspection, supervisor inspection, spot check and other inspection systems, and link the inspection results with the cleaner's salary. Adhere to daily inspections, supervise cleaning work, and correct problems in time when found.

Second, the normalization of management elements.

1. Normalization of infrastructure management. Check all kinds of facilities carefully at ordinary times, and report for repair in time when problems are found. The fault will not last overnight.

2. Standardization of material management. The acquisition process and procedures are complete, and the examination and approval system is strictly implemented, so as to tap the cleaning cost potential for property units, eliminate waste, save costs and improve efficiency.

3. Normalization of working methods. Formulate working standards and procedures for each post, constantly improve loopholes, and ensure that the cleaning staff is under control under the guidance of correct working methods. According to the actual situation, formulate post operation rules, inspection rules, training rules, language behavior rules and related work skills. And let the cleaning staff recite it.

4. Standardization of occupational health and safety management. Identify the risks existing in each cleaning post, formulate measures for dangerous sources, and educate cleaning employees on self-protection at work. The use of high platform, high window, outdoor, electrical equipment and mechanical equipment is the key content for education and prompt, to ensure safety and accident-free, and to achieve safe service.

5. Standardization of monthly report, weekly evaluation, weekly accounting and attendance. Make all kinds of reports in time, and make them standardized and procedural.

Thirdly, the standardization of human resource management.

1, train cleaning staff at different levels, set work goals for cleaning staff, encourage cleaning staff to learn and develop themselves, and strive to improve their comprehensive quality.

2. Strengthen the management of cleaning staff again. In view of the characteristics of scattered building corridors, large area, complex nature of public areas and large population flow, it takes 20 years to strengthen management and make it systematic, standardized and benign.

1) Strengthen work quality supervision and strive for perfection. Strengthen the management of service consciousness of cleaning staff, deal with problems flexibly in work and take the initiative to serve.

2) Pay attention to the training and education of cleaning staff and improve their professional ethics and service awareness.

3) Strengthen the basic management ability of the monitor.

4) Quantification of working standards and strong operability.

5) Daily training, so that cleaning personnel are familiar with the work flow and service standards, and improve the service quality.

3. Make emergency plans for some emergencies and train cleaning staff to improve their satisfaction. If the water pipe bursts, leaks, freezes, etc., let the cleaning staff master it skillfully and don't panic.

4. Further improve the working efficiency and quality of cleaning staff, strive for perfection, and strengthen supervision and inspection. Train the cleaning staff on active service awareness, adjust their thinking, encourage cleaning staff to develop the habit of active self-inspection, and learn to find and solve problems. Only by being good at planning can the work be carried out in a step-by-step and orderly manner; Only by being good at summing up and finding shortcomings can the work performance be benign.

Fourth, the owner and Party A are satisfied with the inspection.

Attach great importance to the superior inspection, organize manpower and material resources in time, and do all the work well to satisfy Party A and reassure the property unit.

Fifth, the relationship between higher and lower levels is harmonious.

Correctly handle the relationship with Party A and the cleaning staff, normalize and harmonize all kinds of relationships, and create a good and harmonious working environment.

Monthly work plan of residential property cleaning department II. Work in the morning

In the morning, residents in the community should do a good job of hygiene before going to work. It is stipulated that they get up at six o'clock every morning and go to work in the community at half past six. The first task is to clean the community comprehensively. For residential roads, clean them carefully, and observe the principle of not moving residents' property at will, not disturbing the people, and not placing garbage at will. Safeguard the rights and interests of community residents. As a cleaner, I just want to do my best and not bring trouble to the residents of the community. After the overall cleaning of the community, the garbage will be moved to the designated location in time. There are fifteen trash cans in the community, and there are them in every corner. I am responsible for cleaning up the garbage and dumping it in the garbage dump. When there is a lot of garbage, I am responsible for asking people to take it away. Avoid mosquito breeding. After the work is completed, disinfect the garbage bins or dirty places in the community. After that, I will clean up the garbage in the corridor and ensure that all the garbage can be solved in time. I will never let residents contact me actively, but will actively communicate and negotiate with them to avoid affecting their work and life.

Second, go to work at noon

In the community, it is usually quiet at noon. At this time, there are relatively few households in each building. At this time, I will start cleaning every residential building. Every household will leave the garbage produced by their own house at the door. At this time, I just need to get rid of all the garbage at the door. I need to maintain the hygiene of the corridor frequently. I mop the corridor at noon every day and do a good job of disinfection. After all, corridors are often places where people walk. Because there is no corridor on each floor, you only need to clean it at the stairs, and there are elevators. The hygiene of the elevator is more important, and it will simply clean the elevator. Make sure there is no rubbish at work. I will put trash cans in places where there is a lot of garbage, so that residents can throw garbage conveniently.

Third, work at night.

In the evening, I usually pick up the garbage that appears in the afternoon. According to my work experience, there is generally less garbage in the afternoon, so I don't need to worry too much. I just need to maintain basic hygiene. I usually pick up some garbage that is still in the community at night and clean up the garbage in each trash can. Because it needs to be quiet at night, I will do this work well between six and seven, clean up the garbage generated and do a good job in the sanitation of the whole community. I will also leave my contact information to communicate with the residents in the community. Those places need to be cleaned and improved frequently. In my opinion, it is good for my work to improve after communicating with the residents in the community, so as to avoid differences affecting my future work.

Monthly work plan of residential property cleaning department 3. Strengthen ideological management

At work, we are cleaners and _. In order to bring better service and help to the owners, I will continue to learn the entrepreneurial spirit of the property and get closer and closer. For the owners, we should try our best to help them with a service attitude, treat our work with a sense of responsibility and finish it.

In addition to learning the company's philosophy, I also want to strengthen my understanding of social current affairs and politics. By studying and paying attention to national affairs, we can improve our values and world outlook and enhance our ideological cultivation.

Second, the work is more meticulous and strict.

Cleaning is not a responsible job, the most important thing is to see if you can do it well. Reflecting on my past work, many places are still not responsible. On the one hand, it is related to self-management, on the other hand, it is a question of self-working ability and efficiency.

Therefore, in the future work, we should not only improve self-management and work quality, but also strengthen our own ability and improve work efficiency, so as to better keep up with the plan, provide a more comfortable living environment for the owners and contribute to the development of X Property.

Third, do your own management and arrangement.

The daily working hours are limited, but because the community is so big, it is difficult to finish the work smoothly. Therefore, in the future work, I will do a good job planning and strictly strengthen self-management, so that I can make more scientific and effective use of this time and improve my work quality.

Four. Concluding remarks

Work progress requires not only planning, but also your own efforts and persistence. In the 20 years of work, I will strive to improve myself, make my own plans strictly, and make my own contribution to the development of -X property.

Monthly work plan of residential property cleaning department 4. The cleaning staff shall carry out daily cleaning work according to the working hours of the administrative logistics department system;

2. Be responsible for the sanitation and cleaning of corridors, elevators, elevator rooms, tea rooms and other public places in the company's office area, keep all public places clean and tidy, keep the ground clean, free of dust and sanitary corners, and wash them with soapy water four times a day and once a week;

3. Be responsible for cleaning the conference room and VIP room before and after the meeting;

Four, responsible for cleaning the floor of the independent office, cleaning up the garbage in the office and public corridors, cleaning spittoons;

5. Keep the surfaces of stair handrails and window sills in public places clean and clean, and wipe them twice a day to keep the environment beautiful;

6. Keep the glass windows in all public places free of dust, cobwebs and traces within sight, and wipe them once a week or more.

Seven, the sink without soap, stains, dirt, do often wipe, keep the surface smooth;

The monthly work plan of residential property cleaning department is 5 1. Under the leadership of the company, be responsible for the daily cleaning management, and ensure that the cleaning work meets the contract requirements. Communicate and contact with other teams and departments regularly.

2. Make a weekly work plan.

3. Responsible for the recruitment, training and assessment of employees. Handle employee resignation.

4. Get in touch with the relevant departments and leaders of the property management company and strengthen communication.

5. Responsible for employees' vacation, rest, attendance, overtime and transfer. At the end of each month, summarize the attendance of employees and report to the company.

6, responsible for contact with domestic waste and construction waste removal personnel, inform them to remove garbage in time.

7. Check the quality of cleaning work in the area every day, record the inspection results and supervise the rectification work of employees.

8. Report the employee's work assessment results to the company before 15 every month.

9. Sales expenses of waste collection, sales and storage.

10, arrange household cleaning work, keep service fees and control cleaning quality.

1 1, according to company regulations, do a good job in waste statistics and household cleaning.

12, management tools, vehicles and clothing.

13. Accompany the inspection of the property management company and be responsible for distributing the fines imposed by the property management company on our company. Among them, the cleaning supervisor bears a fine of 25%.

14. Complete various reports according to the requirements of the property management company.

15. Purchase common tools, appliances and supplies.

16, presided over the pre-shift meeting and kept the meeting minutes.

17, responsible for settling transportation expenses with the property management company and delivering documents.

18, handle problems among employees fairly.

19, report the problems and difficulties in the management process to the company in time.