Summary of personnel work

Before we knew it, our efforts were over. What achievements are worth sharing in retrospect? To this end, we should make a summary. Then the question is coming, how to write a work summary? The following is a summary of my work in the personnel department, which is for reference only. Welcome to read it.

Summary of the work of the Personnel Department 1 1. Review of the work of the Human Resources Department in the past year.

In 20xx, I worked in the human resources department of our store. Under the correct leadership of the store leaders, I adhere to the important idea of "people-oriented" as a guide, and thoroughly implement the spirit of instructions of General Manager B on the work report of XX Hotel. Under the new situation of increasingly heavy personnel work and greatly improved hotel management level, I have made some achievements through the joint efforts of all the staff in this department.

(a) in-depth study of the spirit of the annual work report, and constantly enhance the consciousness and initiative of implementation.

On behalf of the hotel, General Manager B made a work report in XX, comprehensively analyzed the situation inside and outside the hotel in Zaozhuang area and even in the whole province, scientifically summarized the basic experience of the hotel in the past four years, further expounded the fundamental requirement of "people-oriented" in the resource development and survival competition of the hotel in personnel management, put forward the goal of "managing the hotel with talents and surviving with talents", and made arrangements for the hotel personnel work, which is the action plan of our hotel personnel work in the new stage of the new century. B. After the general report, our department cooperates with the General Office to seriously organize all departments to study and help them formulate learning opinions in time. This department, in particular, has adopted the methods of centralized study and individual self-study. On the basis of the original study and preliminary understanding, our department organized a small exchange meeting on learning experience, and looked forward to the bright future of personnel work described by General Manager Kang in his report. On the basis of studying the spirit of Kangzong XX Annual Report, all the colleagues in the Human Resources Department further stimulated their work enthusiasm and enterprising spirit, provided a strong spiritual motivation for fully completing the tasks of personnel work in XX, and promoted the comprehensive, healthy and balanced development of all the work in the Human Resources Department.

(2) Strengthen the propaganda of personnel policies, so as to achieve the qualitative unity of "customers and employees".

Propaganda work is an important part of the construction of social spiritual civilization. Strengthening the propaganda of hotel staff personnel policy is to improve the competitive consciousness of managers and ordinary employees, which is of great practical significance for the smooth and healthy development of the hotel's "flat-handed, capable and mediocre" employment mechanism. The hotel takes employee satisfaction, guest satisfaction and owner satisfaction as the criteria, and seeks the rate of return through the combination of asset management and capital management, which makes the hotel have a broader development prospect, all of which are closely related to the employment policy. Years ago, the hotel first put forward the slogan of "customers, employees". Some people point out its contradiction logically, thinking that there is only one, not two. Perhaps in formal logic, it violates the laws of logic. The juxtaposition of the two shows that our hotel has different perspectives on management. As far as the service object of the hotel is concerned, of course, it is based on the needs of customers. As far as management is concerned, employees are the first. Employees are a valuable asset of the hotel from the bottom up. Only leading employees can create "customers". Employees are the foundation, and customers are the display and achievements of employees. In this year, we carried out extensive publicity, advocated the coexistence of "customers and employees", and adopted the principle of "giving full play to the talents" to fully mobilize the enthusiasm of employees and stimulate their potential to the maximum extent. We never let two people do what they can, and make full use of the principle of "rather short than excessive", which makes the hotel staff more and more neat and the quality of employees greatly improved. In terms of employing people, our department is open to ideas and talents. We used to only use people shorter than ourselves. This year, this employment model was completely eliminated. In interpersonal work, a good interpersonal work atmosphere has been established, the channels for employees to provide information to management have been unblocked, the pressure and unhappiness of employees have been reduced, and the sense of participation of employees has been increased.

This year, we made rational use of the relationship among "logistics, front desk and customers" and advocated "logistics serves the front desk, ladies serve her husband, and gentlemen serve her husband" to improve the status of employees, establish their self-confidence in the service process, and advocate "guests are always right, guests are friends, not God, and give vanity to guests".

(3) New achievements have been made in key service links and service quality improvement projects.

In order to ensure that the service quality of key service links meets the hotel standards, the human resources department has comprehensively implemented the service quality promotion work in the hotel. At the beginning of this year, especially at the end of the quarter, the human resources department visited several large hotels around the hotel in view of the reality of the service quality of hotel employees, thus determining the "etiquette re-improvement project", "food hygiene re-improvement project" and "work efficiency re-improvement project". These three projects have achieved good results with the attention of hotel leaders and the active participation of all staff.

Summary of personnel work. In a blink of an eye, the first half of xx will be over, and the economic crisis has brought us too many things worth reviewing and thinking about. I believe everyone will precipitate something and make new plans and adjustments for the second half of the year.

My main job is to be responsible for the personnel management of the company. There are both connections and differences between these two jobs. There are four main aspects of personnel work and two main aspects of administrative work.

First, the main staff:

Responsible for providing job vacancies and implementing personnel recruitment services.

In the first half of this year, affected by the economic environment, all departments of the company have always had recruitment needs. Recruitment is a very important part of personnel work, and it is difficult to choose the right person at the right time to provide the company with the needed services. There are many talents in the market, but there are few talents who meet the specific cultural needs of the company, share the same values with the company, are willing to develop together with the company, and are willing to do their duty and make suggestions for the company. After mastering the basic qualities of candidates, we should also be familiar with the special requirements of different positions for people, so as to make the best use of their talents, adapt to their own circumstances and develop together.

The main recruitment channel last year was online recruitment. We chose Hetu Teacher Network. These two websites have a wide audience in Tianjin, and the recruitment cost is slightly lower. They can post recruitment information at any time, and submit a large number of resumes, but there are relatively few qualified resumes. It is difficult to recruit suitable talents in a short time. Therefore, in the recruitment of xx years, try to participate in on-site recruitment to attract talents and recruit some excellent plastic surgery talents. Pay attention to effective control in the recruitment process and solidify successful experience with words.

Responsible for related services of salary accounting.

Collect the salary-related information of this month x days a month, that is, sort out the new employee's entry information, resignation information, personnel change information, attendance record, increase/decrease social security accumulation fund base table, work service deduction statistics table, monthly employee appraisal table and basic performance data. On the basis of collecting the necessary data, accurately calculate the salary of employees, and pay them in time according to the requirements of the bank at the specified time after being approved by the company leaders. After the payment is completed, send the salary slip to each employee and patiently answer the employee's questions about salary.

Responsible for handling personnel procedures and assisting other departments.

1. Handle related procedures such as employee entry, employment confirmation, transfer-in, transfer-out, post adjustment, contract renewal and resignation.

On the one hand, the standardization of personnel work improves work efficiency, on the other hand, it also avoids unnecessary labor disputes. Pay attention to timeliness when handling relevant procedures, promptly notify relevant departments to do a good job of assistance and implement it as planned.

2. Maintain and update employee files (electronic and paper), submit reports, accept leave/leave procedures, and issue personnel certificates.

These are routine jobs, which need patience and form work habits if they are repeated within a certain period of time. Submit some reports of the company regularly every month, reflect the changes of the center information in time, collect information and record it at any time.

Responsible for the arrangement, organization and tracking of training;

In 20xx, under the influence of the economic environment, paid external training was basically suspended, while internal training courses were strengthened, which enhanced the depth of courses such as job skills upgrading, product knowledge and quality education for employees, and increased the intensity of job training, laying the foundation for economic recovery and productivity improvement.

The above four aspects are about personnel work last year. Basic work and transactional work account for most of the work. With the support and help of company leaders and colleagues, the work of this position has been basically completed, and there are still some areas that need to be improved, which will continue to be improved in the second half of xx.

Second, the main administrative work:

Management of fixed assets, office supplies and low-value consumables.

1, monthly chassis inventory, procurement of office supplies; Daily management and distribution of office supplies.

2. Statistics, production and distribution of staff uniforms.

3 inventory of fixed assets and office furniture.

4. Replacement and maintenance of low-value consumables.

2. Daily administrative services.

1. Company documents, contracts, keys, catering, express delivery and drinking water management.

2. Cost budget and reimbursement.

Administrative work is an auxiliary work, serving the front-line work. Personnel work is the management of people, and administrative work is the management of things. How to manage things well and serve the people is the foundation of administrative work. Administrative work should maximize the value of things on the basis of saving costs. Of course, the usual maintenance is also very important. Administrative work is a very subtle work, but it needs patience, enthusiasm and thoughtful service.

In the repetitive work day after day, I can always learn a lot of new things and get a lot of help, instead of being boring. Both personnel and administrative work need "service spirit" and service beyond the time limit in order to exercise and grow in this position.

Work Summary of Personnel Department 3 Under the correct leadership and strong support of the group company and the correct guidance of the leading group of Ningbo Wanda Commercial Management Company, in the face of the grim situation of fierce market competition, the administrative department closely focuses on management, service, learning, recruitment and other work priorities, pays attention to playing the role of the central hub connecting the preceding with the following, coordinates all parties, and makes positive contributions to the successful completion of the company's annual objectives and tasks. The work of the past year is now reported as follows:

First, strengthen basic management and create a good working environment.

Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.

For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, so as to be prepared before the activity, guided during the activity and have results after the activity, which was well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.

Second, strengthen services and establish a good atmosphere.

The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:

1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.

2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.

3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.

Third, strengthen learning and form a good learning atmosphere.

Administration? Cough money? In order to maintain the efficient operation of the administrative department, we must "recharge" in time and effectively perform our duties, so as to learn basic knowledge, deepen professional knowledge, cultivate self-cultivation knowledge and study hard. First, we must learn urgently needed knowledge, constantly supplement all aspects of knowledge and delve into the professional knowledge of the administrative department. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.

Summary of personnel work. The working period of the personnel department is actually my work under the care and guidance of the leaders. Below I summarize the personnel work of this semester as follows.

First, make a clear stand and stress politics.

People say that personnel is also a powerful position. Of course, he probably refers to other industries. I think my work experience is that I am engaged in a policy-oriented job, and I am faced with the problems of "yes is yes" and "no is no". There is no ambiguous answer. For specific problems, once I make a decision, I can do it without facing this kind of person, or I can "not do it" with that kind of person. I did do this in my previous work, and I also have the spirit of loyalty to the party and responsibility to the people.

Second, take the overall situation into consideration.

1, the school personnel job is to contact the higher authorities more, and contact the school teachers less. Many things are from the higher authorities to take out the management data of our school, including fund management, personnel management, work management, school development management and so on. So I spend a lot of time working hard alone, not being discovered, not to mention being understood for my hard work, not to mention understanding the importance of my work.

There have been three salary increases this year, and the second time is salary adjustment, once in summer vacation and once on New Year's Day. In the hot summer and cold, when others and relatives gather in the air conditioner to enjoy family happiness, I braved the scorching sun and cold wind to go to school to work and rush about for the improvement of teachers' salary. During the summer vacation, it burned to 38 degrees. Because time is tight, I can't stop, so I can only take medicine and work. On New Year's Day, it was freezing. In order to finish the work in time, I often sit up and cough at night, but I really can't stand it. The winter vacation is coming soon, and the teachers are waiting for a beautiful holiday and a grand festival, while I am working hard for the teachers' third salary increase, biennial salary increase and one-time bonus payment at the end of the year, which is the so-called thirteenth month salary. The salary increase is a teacher's happy event, my happy event, and also a very sad thing. Of course, it's my job. No matter how difficult it is, I will finish it meticulously. I always ask myself this question. I can't be the best, but I will work hard for everyone's "better".

Third, civilization, unity, self-cultivation, set an example.

Teachers are engineers of the human soul. To mold the human soul, we must first have a good machine that can mold the human soul. What is a good machine? I think this machine should have the ability to accept and influence others with a broad mind, no matter how bad the external conditions are, no matter how much others want to hurt you. I think I did it. I am a teacher, and I should be an example to my students. I am also a middle-level cadre and an example for ordinary teachers. To this end, I am strict with myself everywhere, so that I will never be late for class, leave early, prepare lessons, enter the classroom, wear a badge or stand in front of students. Dressing is simple and generous, not flattering or weird. Let students serve me but don't bully me, respect me but don't leave me. Let my colleagues get along with me, which is easy-going and reassuring.

I care about my colleagues' lives, actively help colleagues in trouble, open my heart, tolerate their misunderstandings, tolerate their unreasonable words and deeds, and reduce misunderstandings with colleagues. Sometimes it hurts to be restless. Why do people misunderstand me, and I'm afraid of hurting others? But think about it, I am a middle-level cadre after all. For the stability of the school and the convenience of the administrators, I should cooperate with the school leaders and minimize the contradiction with my colleagues, especially the teachers who are jealous of middle-level cadres. There is a proverb that "a good end will overcome evil"

Four, hard-working, strong ability to study business, responsibility in place, the results.

Fifth, be brave in scientific research and innovation.

Exploring and innovating is the responsibility of young people and the only way for society to develop to a higher level. I conform to the historical responsibility entrusted to us by the times, participate in personnel computer operation training, dare to use more modern weapons in personnel work, constantly seek the scientific and normative nature of personnel work, and strive to find something valuable in the field of personnel work.

In short, I am worthy of the people's teacher, the glorious title of party member, and the important task entrusted by the school leaders.