What does a supermarket information officer do?

1, master the functions of the system and provide technical support for other departments using the system, such as cashier department/customer service department/other departments.

2. After the daily settlement (the next day), check the daily settlement to ensure the correctness of the uploaded data (transaction data/price /SKL information).

3. Solve the problem of the cashier's network connection with the server in time, and ensure the normal networking and transaction uploading of the cashier in the store.

4, regularly to the cashier, timely troubleshooting POS system.

5. Troubleshooting the server in time. If it can't be solved in time, the information department will disconnect the POS machine and collect money offline. After the fault is solved, the POS will reconnect to the network (data not transmitted to the server will be automatically transmitted to the server).

Second, ensure the normal operation of the back-office system in the store.

1, ensure smooth digital lines, and notify all departments in the store in time if there are any problems.

3. Training other application departments]. Information department employees are required to be quite familiar with the functional modules of the system, and can explain the functions and processing methods.

4. Supervise the implementation of system operation rules to ensure the accuracy of system data.

5. Check abnormal data (cost/profit/inventory/price/document status etc.). ) in the enterprise inspection system, and help the store solve it.

6. Assist and supervise the special system operation of commodity department, such as supplier account clearing, commodity replacement, commodity splitting, commodity loss, cross-selling and price change.

7. According to the instructions, assist the commodity department to make preparations before the inventory, post-process the inventory data, and assist the commodity department to analyze and adjust the reasons for the inventory differences.

Third, computer system management.

1, responsible for setting up computer system and allocating resources, supervising users' operation and ensuring normal and efficient operation of computer system.

2, supervise the use of computer systems, such as antivirus, * * enjoy directory, machine naming, resources (system resources/hardware resources), etc. , included in the inspection system.

3, strictly implement the provisions of the computer system management.

Fourth, price tag management.

1. Update the commodity database of the price tag program in time every day to ensure the correctness of the price tag information.

2. Maintain the price tag printing program and solve the problem in time.

Extended data:

1. Maintain the electronic scale software and update the data in time to ensure that the information and price of the said goods are correct.

2. Ensure that the label format and information of the electronic scale are correct.

3. Be familiar with the working principle and network structure of electronic scales, and understand the common faults of electronic scales. For the faults that the information department can't solve, contact the electronic scales for maintenance in time so that personnel can solve them.

The information department is responsible for the training, assessment and supervision of employees who use information systems, POS systems and electronic scales in the store and employees in the department. Conduct training and assessment for new users of D system, and the Information Department is mainly responsible for providing technical support and training for new functions.

Patrol inspection is an important work of information department. Include routine inspection and routine inspection. Daily patrol inspection includes patrol inspection of various areas of the information department: price tag, POS failure, PC failure, and various illegal use of the system. Especially at the front desk, operators should be arranged to inspect the site according to different sales peaks. Routine inspection includes monthly inspection of the same equipment.