What is the job of a tour guide?

According to 51Carefree.com, tour guides are common recruitment positions. Practitioners need to have a good personal image, height and Putonghua meet the requirements of employers, and have good communication skills and service awareness. Its work contents include:

1. Provide services to customers in the workplace designated by the company, greet customers actively, ask about customers' needs and answer relevant business knowledge;

2. Guide customers to the corresponding business desk, and guide customers who have handled business in front of the desk in time to ensure that there is no congestion near the business desk and maintain normal business order;

3, timely mediation of customer disputes, to assist the relevant staff to complete the complaint user's reply;

4. Responsible for maintaining the sanitary environment in the work area, cleaning up the garbage in time, and contacting relevant personnel to deal with the dirt;

5. Collect customers' opinions, feed them back to superiors every day and put forward reasonable suggestions;

6. Replenish, update and sort out the leaflets in the work area in time every day.

A tour guide, usually an instructor, is defined as a person who guides and guides tourists. "The guide represents the image of the younger generation in China and shoulders the heavy responsibility of leading athletes into the Bird's Nest and showing their style." Yang Rong, the director of the opening ceremony, always wants everyone to pay attention to details. "In the close-up, if the sign you are walking or holding is a little crooked, the name of the country on the guide card may be missing a letter."