What is the main purpose of hotel reception and recruitment?

operating duty

1. Obey the work arrangement of the reception manager and director.

2. Special circumstances must be reported to the superior.

3. Accept any work assigned by the boss at any time.

4. Do a good job of collecting and filing guest information, and check the relevant information.

5. Receive the guests, deal with the difficulties and requirements of the guests in the hotel in time, and provide necessary assistance for the corresponding services.

6. Provide inquiry service, but remember not to tell others the guest information casually.

7. Print various business reports.

8. Pay attention to all kinds of publicity activities of the hotel.

9. Promote the facilities and services of guest rooms and hotels.

10. Attend the reception staff's regular meeting, solve problems in time, and carry forward the sense of ownership and responsibility.