Year-end summary of security manager of property company

Year-end summary of security manager of property company

Time flies, and before you know it, it will be the end of the year. During this year, our working ability and experience have increased, and we feel it necessary to summarize our work. But when I picked up the pen, I found that I didn't know what to write. The following is the year-end summary of the security manager of the property company that I helped you organize. Welcome everyone to learn from it, I hope it will help you.

Year-end summary of the security manager of the property company 1 I have been strict with myself for one year with the five service requirements of General Manager Liu! Smile service, raise your hand service, bend over service, neat service and greeting service!

Although I am an ordinary property security guard, in my heart, xx community is my home and the leaders are my parents. My colleagues are my brothers and sisters, and the community is my own business. I want to wrestle with my teammates, carefully guard my home and let it thrive in a safe environment. I understand that as a family member, the responsibility of "protecting the community and protecting the home" is great.

Maintaining order is a special and dangerous job, but I am not timid or afraid. Chiwabo, president of Carnegie Steel, once said, "We don't work for the boss, not just to make money. I am working hard for my dream and bright future. We can only improve ourselves in performance. " Therefore, we must uphold a serious work attitude, do a good job in daily seemingly dull work, and do it well if you want. Resolutely complete every task assigned by the superior leaders, so that the leaders can rest assured.

Under the leadership of Minister Gao, we successfully completed this year's work tasks, which were satisfied by tenants and residents and recognized by leaders. Our work this year is a rather heavy year. Among them, several households are decorating and fire fighting, and there are many people coming in and out. The pressure of our work has increased. In this case, we have strengthened the supervision and registration of personnel entering and leaving, construction personnel, and conducted regular floor inspections to prevent budding accidents and ensure the safety of the community. Sometimes there are high-altitude parabolic objects. In order to protect people's lives and property and prevent vehicle injuries, we have done a lot of publicity work. Also took some reasonable measures!

After work, under the leadership of Captain Huang, we conducted physical training for the security guards, including queue training and catching the enemy. Adhere to the expected goal and complete the training plan with good quality and quantity. At first, I was complaining and tired, but I think as a security guard, only with excellent professional skills and strong physical fitness can we better play the role of "training for a thousand days and using it for one hour". How can you play your role without hard training? Therefore, everyone is not afraid of hardship and fatigue, and has been insisting. At the same time, under the arrangement of Minister Gao, I trained the whole team in post operation knowledge! The effect is obvious.

At the same time, as a volunteer firefighter, this year, the management office organized many lectures and trainings on fire safety, studied emergency measures when fire safety occurred in life, and carefully studied records to master fire knowledge. Combined with the fire-fighting equipment and facilities in this community, the equipment shall be inspected and maintained on a regular basis in line with the principle of putting prevention first and combining prevention with elimination, so as to ensure the safety of tenants' lives and property.

This year is also a year of great personnel pressure. In the case of insufficient personnel, you can arrange your posts reasonably and guide the team members to class correctly.

In my work and life, my one-year summary is as follows:

1, resolutely obey the leadership, carefully understand and implement the company's economic management strategy and work instructions, and implement them in the actual work of the post, always putting the maintenance of the company's interests first.

2. Strict community security management, dare to fight criminals.

3. Strictly record the vehicles entering and leaving, and charge the toll vehicles according to the requirements of the lighting staff, so as to achieve civilized service.

4. Under the leadership of the team leader, we carried out the greening and maintenance of the community. Create a harmonious and civilized community.

5. Adhere to the fire protection policy of "prevention first, combining prevention with elimination", improve the inspection and maintenance measures of fire-fighting equipment, strengthen the training of fire-fighting knowledge, raise the awareness of fire prevention, master the operation methods of fire-fighting equipment, and ensure safety.

6. Always be strict with yourself from all aspects and set an example.

The above is what I have done well in the past year. Looking at the objective self-analysis of my work over the past year, I have the following shortcomings. I am willing to correct and criticize the leadership in order to further strengthen and correct it in future work.

1, work is slack.

2. Work experience and related management knowledge need further study and accumulation.

The year of 20XX is coming, and we will welcome it with great enthusiasm. The new year means new opportunities and challenges. Today's flowers are better than in the past, and tomorrow's flowers are expected to be redder. I firmly believe that under the wise decision of the company leaders, the future of the property management company will be better. As a member of the company, I will make a modest contribution to the company in the coming year.

Year-end summary of security manager of property company II. Work of last year

I started to be on duty on May 17 this year. Because we are a residential and commercial community and an important management position of the client unit, the responsibility is great and the pressure is also critical. In order to fulfill our mission with good quality and quantity, we have focused on three tasks:

The first is to grasp team building. Excellent team is an important guarantee for doing a good job. Since the establishment of the security team, we have adhered to the "two-handed approach" in team building: one hand focusing on staffing and the other on quality improvement. In terms of staffing, we start with young and energetic players; At the same time, we also pay attention to recruiting excellent players from military veterans. Through a year's efforts, our team is mainly young people in their twenties. In team building, I attach great importance to the improvement of the overall quality of team members. After each new team member comes in, we should organize a safety professional quality training for half a month. At the same time, we also specially invite experts from XX Fire Brigade to teach the team members fire knowledge and skills, so that the team members can master the basic skills as soon as possible and meet the post requirements. After the team members took up their posts, we also insisted on skills training for half a day every week, rain or shine, and the professional quality of the team members continued to improve. Over the past year, our security team has become a team that can pull out, fight loudly, have strong execution and combat effectiveness, and can complete the task well.

The second is to grasp the system construction. The key to an orderly and fruitful work is to rely on a scientific and applicable system to ensure that "there is no Fiona Fang without rules". After the formation of the team, we introduced a set of strict and practical duty, study and training systems, implemented paramilitary management for the team, standardized everyone's behavior with the system, and ensured the completion of work tasks with the system. For example, the team members on duty must arrive at their posts 15 minutes in advance for handover; Team members must March in procession to and from work, fully demonstrating the quality and charm of soldiers.

The third is to grasp ideological construction. Because our players come from different places, different positions, comprehensive quality, personality and hobbies are different. More importantly, they are all just in their early twenties and full of blood, which is not only the need of our security work, but also the need to pay attention to in our daily work and life. Young people have great plasticity and variability. Therefore, in the team building work, we should carry out ideological and moral construction throughout and persevere. In terms of working methods, based on different players and different situations, we should flexibly insert ideological education into class meetings and business meetings instead of training, talk with players individually, conduct typical case education, and flexibly implement ideological and moral education. For example, when we caught the story that people successfully prevented XXX people from petitioning and collecting money, we organized all the team members to start "Where is the value of people?" "How to be a politically qualified and professionally competent security guard?" In the discussion of "I think a qualified security guard should be …", every team member can write a profound and valuable experience article on the basis of study and discussion, and most team members can put their learning experience into concrete actions. For the problems and mistakes in the work, it is required to report them in time. If there are mistakes, they must be corrected. If there are mistakes, they must learn from them, cheer up and improve their work.

Various forms of ideological and moral education have achieved practical results. No matter at work or in daily life, our team presents a gratifying situation of "three more and three nothing". Namely: more active work, less passive response; There are many hardships in doing things, no bargaining; Many people do good deeds, but few break the law.

Second, the experience of one year's work

In the past year's work, study and life, we have made a lot of achievements, and we have also been trained and improved. It can be said that we benefited a lot. Mainly benefited from the following aspects:

First, thanks to the correct leadership and careful care of company leaders. First of all, as a leader, the battalion chief can walk ahead in all work, setting an example for the majority of team members and increasing their enthusiasm and confidence; At the same time, many leaders of the company visited the security team members many times and told them about the situation, requirements, security business and property management knowledge, which greatly encouraged the team members; More importantly, every large-scale activity, the manager of the client unit and other leaders can personally organize and direct the event. All this is an important guarantee for our security team to complete the task well.

The second is to benefit from innovation at work. We are engaged in security work in Jiangyunyuan. The first is the innovation of work content. We didn't stop at boring system requirements and preaching to players in our work, but infiltrated the work level into the life level, from appearance to heart. When the players are sick or in trouble, as long as we know, we will try our best to care and help. As long as we can do it, we will go all out. If we can't, we will try our best to help. If a player's hand is injured and his work and life are affected, we will visit him in time, give him food, help him wash clothes, and help him adjust his shift to work so that he can rest at ease. When we know that the players have birthdays, we will order cakes for them in advance and hold small birthday parties for them on time. This humanized management not only deeply touched the individuals who were helped, but also made all the team members feel warm and see hope. Secondly, the innovation of ideas. We adopt the education method of typical cases and try our best to guide team members to constantly update their concepts. For example, in the newspaper, there are some typical positive and negative cases, which have certain persuasion and education functions in the company. We all organize team members to learn and guide them to ask "why?" , received a multiplier effect. Make most team members' attitude towards work change to the direction of respecting their posts and loving their careers.

The third is the innovation of working methods. Working methods are particularly critical in the work. Facing the ever-changing working environment and requirements, we constantly innovate our working methods, making our working methods from serious to flexible; From single to diverse; From meeting to normalization; From preaching to talking and caring. This beneficial innovation attempt has been proved to be effective and successful. Many players can consciously dispel the temporary concept, establish the idea of long-term combat, and make themselves more at ease and work hard.

Third, thank all the players for their joint efforts. Most of our players come from all corners of the country. In their work, they can seek common ground while reserving differences and take the overall situation into consideration. No matter how hard the working conditions are, how simple the living conditions are and how arduous the task is, they can unite and cooperate, work together and try their best to complete the task. Their spirit is really touching. In the next year, we were able to complete all the tasks of Jiang Yun Garden under the conditions of XXX, complicated conditions and unfavorable weather, which won unanimous praise from the client units, and Qi Xin, all the team members, contributed greatly. These are all condensed with the wisdom and sweat of all the players.

Iii. Existing shortcomings and future efforts

Looking back on our work in the past year, we can clearly see our own gaps and shortcomings while making achievements. Outstanding performance in the following aspects:

First, because the players come from all directions, the overall quality is uneven;

Second, our working methods need further innovation and improvement;

Third, there is still something unsatisfactory in the work. These, we will make up our minds in the future work, overcome and improve, and do our best to do better and better in the future work.

The requirements for next year and beyond will be higher and more difficult, which puts new and higher demands on our work. We must face up to the reality and admit the difficulties, but we are not afraid of them. We will face up to the difficulties and do a good job. Specifically, it is to achieve "three re-innovations" and "two big improvements" and finally achieve "three aspects of satisfaction". That is, innovate again in concept, work quality and work method; Great improvement in work performance and self-image; Finally, it can satisfy the company leaders, customers, leaders and customers who come to work in Jiangyunyuan.

The above is the summary of our security team's work this year. If you are dissatisfied, inappropriate or wrong, please criticize and correct me.

At the end of the year, the security manager of the property company summarized XX Property Co., Ltd., and he joined the company on XXX. Working here, from a team member to the current manager of the security department, is neither good nor satisfactory. I just want to do things better and do better, and I also want to develop myself better and accumulate more experience. The past is like yesterday. On this day, the care and instructions of leaders, the care and help of colleagues, the sweat I shed, the hardships I paid and the joy of harvest are all nectar and fertile soil, which have cast my fortitude, courage and persistence and given me a lot of inspiration and passion in life. This experience will extend to my slow life journey. Many years later, when I open this chapter full of youthful vitality and crystal sweat again, you will see colorful scrolls coming one after another, and fresh faces emerge in front of me, from which I will get a comfort, a ray of memories, a fragrance, and a little touch and spur.

Recall the past and look forward to the future. How to manage the work of this department well? In order to achieve the goal of management, we must have clear goals. The company's goal is to have high standards and strict requirements, and cultivate a high-quality team that can recruit and win. As Mr. Huang asked, we should have the temperament and quality of a soldier to meet new challenges. The security guards recruited are generally young people who have just entered the society from school or are idle, and rarely can they recruit people who have received formal training or training. Therefore, to achieve the goal, we should not only strengthen training and exercise, but also start with planning, organization and motivation.

First, plan.

1, division and management of planned work. The division of planned work mainly refers to: assigning planned work to the most suitable class or individual.

There are three main methods:

(1) Top-down method: divide the work to be completed layer by layer until everyone. Let everyone know what they want to do.

(2) Bottom-up method: first divide all the work that must be completed into everyone, then combine the work tasks into each class, and then gather the work of each class. This is the work that the department has to complete.

(3) According to the process division: according to the process sequence of a certain work, from the beginning to the complete completion of the work, check each basic work step by step, and each step of the work is indeed undertaken by someone.

Second, organization.

1, centralized and decentralized management.

(1) Centralized management: Also known as "authoritarian" management, it means that all the powers of the department are concentrated in the hands of one minister, including personnel leave, vacation, daily life management, etc. All people in the department have the right to recruit and dismiss. This kind of management is suitable for the establishment of the department and must be carried out before the deputy and the following personnel are trained.

(2) Decentralized management: it means that power is not limited to one minister, and the captain and monitor also have certain decision-making power. This kind of department that adapts to management can fully embody democracy and team members will feel valued. But we can only say that decentralization is appropriate.

Centralization can control the unity and unified command of the department personnel with the minister as the core, complete the work better and more efficiently, and implement appropriate decentralized management when conditions are ripe, which is conducive to mobilizing the enthusiasm and initiative of team members. Considering relevant factors to determine the degree of centralization and decentralization can clarify the organizational structure and ensure the authority of the upper level at the next level.

2. Application of organization.

(1) Formulating various work systems: it refers to specifying the intermediate departments that the work should go through from the starting point to the end point, so that the work of each department can be carried out in a certain order and method, and at the same time, all organizations will be gathered to implement the work system in a coordinated manner.

(2) Formulating various working methods: it refers to formulating working methods by people or departments, so that people at all levels have a clear view of their responsibilities and have perfect standard methods to carry out their work.

(3) Formulate monitoring methods: it refers to constantly observing, supervising and controlling the affairs or work within its own management scope, and coordinating and unifying them, so that the problems found can be solved in time and all work can be carried out smoothly.

(4) Inventory record and summary report: refers to the establishment of an appropriate inventory for record, which is the basis of all reports, and the summary report is the basis for monitoring affairs or work and one of the important communication channels. In organizational application, in addition to the above four specific methods, we should also pay attention to the cooperation and coordination between departments; Informal sector, etc.

3. Organization and management.

No matter what kind of organization, the purpose of its management is to let everyone in the organization perform their duties, and each department can play its role, coordinate their work with each other and achieve the purpose of the organization.

How can we have better management? In addition to personal requirements, working environment and material conditions, we should pay more attention to spiritual things, make more efforts, engage in more activities conducive to unity, and try not to make its employees feel bored. The most important thing is to spend more time with employees, cultivate feelings or find ways to deal with problems. Belonging to the social environment of the organization, the following principles should be followed:

& lt 1 & gt； Unify goals and coordinate well: after the goals of this department are clear, everyone in each class should understand the overall goals of this department, their roles and relationships with other departments and personnel, and should not affect the overall situation just to achieve their own goals.

& lt2> Seeking consistency of tasks: people below the class level in this department may receive task instructions from managers of several different departments at the same time. If these instructions contradict each other, they don't know what to do. Therefore, the managers or managers who give orders should first coordinate with each other, and the indirect department managers or managers should better coordinate with the direct department managers and be executed by the direct department managers, so as to seek the consistency of tasks without violating the big goals.

& lt3> Proportion of powers and responsibilities: Generally, formal departments have clear division of powers and responsibilities for staff. Power and responsibility should not only be clearly defined, but also be commensurate and fair. Otherwise, it will not only affect the working mood of the staff, but also may be lack of motivation, so that some people can not complete the task well.

& lt4> Delineate the management scope: The number of subordinates that a department manager can influence is limited, so it is not appropriate to expand the management scope too much. According to the nature of work, the ability of managers, the training of subordinates and the communication between superiors and subordinates, a suitable scope should be defined.

& lt5> Good communication of opinions: Communication of opinions has the functions of transmitting information upward and downward. It is also a channel to provide information and a tool for departmental decision-making. Therefore, any situation that hinders communication between superiors and subordinates should be avoided as much as possible. Too many management levels will hinder the communication between superiors and subordinates, but too few levels may expand the management scope of managers at all levels. Therefore, to strike a balance between the two, we should listen to the opinions of direct managers.

& lt6> Appropriate authorization: After the expansion of the department, the business activities are complicated and specialized, and an authorization system should be established. This is because after the business is complicated, senior managers can't cope with the overall affairs, and the knowledge needed for management is becoming more and more specialized. It is impossible for a host to know all kinds of knowledge. At the same time, employees now want to be valued and participate in management. Authorization can not only satisfy employees' desire for achievement, but also stimulate employees' work potential and improve their work enthusiasm.

& lt7> must be flexible: the organization and management should be flexible, and we should not stick to the rules and regulations of the city. In order to adapt to the changes in the internal and external situation.

& lt8> Cost-saving: The organization is lean and effective, and it is not allowed to require several people to do it just because things or organizations are set up for different people. Others, such as specialization with more control and more training, can also be considered as a principle.

Third, incentives.

1, positive excitation.

& lt 1 & gt； Motivation can mobilize people's potential enthusiasm, achieve goals well and continuously improve work performance. For example, people in a department can be divided into good, medium and poor. Through various incentives, people with good performance can continue to maintain positive behavior, while people with average and poor performance can gradually become active members who make more contributions to the department, prompting more people to fight for the department's goals voluntarily. The objective requirements of motivation are also various. To meet these requirements, we must adopt a variety of incentives, including paying more money, caring for respect, good working conditions, interesting and meaningful activities and so on.

& lt2> Through incentives, people who are useful and in need of the department can stay or attract them to work for the department for a long time; Through encouragement, employees can give full play to their skills and talents and turn negative into positive, thus maintaining the effectiveness and efficiency of their work.

2. Anti-incentive.

It is through economic sanctions, indirectly affecting their promotion or other means to achieve their goals.

In short, through the above three aspects of management, do a good job in personnel management, give full play to its positive factors, guide and motivate personnel to achieve the goals of the department through the behavior and influence of leaders, and do their duty for the development of the company.

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