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Job requirements of real estate sales secretary
Job requirements of sales secretary
(A) sense of responsibility
To do anything, we must first have a positive attitude and a sense of responsibility and mission. The work arranged by the leader is a test for himself, and completing the work is also a promotion for himself.
(2) Observability
Observation is very important for salespeople, and sales assistants should also have good observation, which can better cooperate with the work of departmental salespeople.
(3) Good interpersonal relationship
Whether in the company or in the face of our customers, good people and relationships are very important and can improve work efficiency. Especially for customers, good interpersonal relationships can enhance their trust in the company. Only on the premise of friendship and trust between the two sides can cooperation be further developed.
(four) familiar with the department responsibilities and work arrangements.
As a sales assistant, we should first understand the responsibilities of the department and the specific situation of each project, cooperate with the department leaders to coordinate the problems and contradictions between the company and customers, and assist the department leaders in their daily work.
(five) familiar with business processes and cooperation between departments.
Be proficient in business processes, such as new project approval, agreement approval, contract stamping, data docking, customer problem handling and so on. General departments should communicate with each other and master the market operation, expansion of medical resources departments, product innovation, service docking and so on.
(six) familiar with the products of the department.
With the development of the company, the internal service products are also updated. To understand the company and its service products, we can better cooperate with department leaders to do paperwork.
(seven) familiar with the company's customers.
Be familiar with the company's contracted customers, especially departmental customers, do a good job in customer survey, grasp the basic information of customers, understand the actual needs of customers, organize copywriting, and facilitate the sales staff to cooperate with the promotion.
(8) Cooperation with department personnel
Cooperate with our staff to do daily work, such as meeting arrangement, meeting minutes, communication between departments and so on.
operating duty
1. is responsible for summarizing sales statistics based on customers as customer market analysis data.
2. Be responsible for summarizing the statistics of sales data with the business manager as the unit, assessing the performance of the business manager, finding problems according to statistical analysis, and submitting reference suggestions and schemes to the general manager in time.
3. Collect and summarize all kinds of work summaries and plans of sales staff in various regions and report them to the General Manager.
4. Assist the sales manager to do a good job of after-sales service, collect information in time and coordinate quickly and properly until a conclusion is reached.
5. Summarize the ordering plan of each region before 25th of each month, and summarize it within 2 working days, confirm with the warehouse keeper and product engineer, prepare the purchasing plan, and submit it to the purchasing department for review (recruitment by Panyu Sales Director).
6. Strictly implement the company's management workflow and actively coordinate and coordinate the working relationship with various departments. When encountering contradictions and difficulties, we must not delay and shirk, but use our brains and do everything possible to solve them. Create a good and harmonious working atmosphere for the company.
7. Be responsible for the management, sorting, filing and keeping of the company's customer data, regularly supplement new information and data, and do a good job in classified management; Customer data files should be provided with the catalogue and submitted to the General Management Department for filing, and the General Management Department has the right to consult, supervise and put forward reasonable suggestions.
8. Be responsible for the work records and documents of specific projects, customer reception and other services designated by the department.
9. Provide the general manager with customer credit analysis data and sales risk early warning report on a regular basis.
10. Be responsible for establishing the company's technical files and classifying, collecting and summarizing the technical data from manufacturers, markets, exhibitions and other aspects. And report to the comprehensive management department for the record.
1 1. Be responsible for organizing the company's exhibition preparations, including the design and layout of booths, the confirmation of exhibits, exhibition boards and materials, and cooperate with the General Management Department to do other work.
12. Be responsible for the publicity and reporting of the company's products, do market research regularly, understand the organic relationship between market dynamics and our company's sales policies, and make timely and accurate suggestions to the general manager. Complete other tasks assigned by company leaders.
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