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Does Huawei's working method really apply to every company?
Never "strike first". Plan the strategic development of products with lofty goals.
The lack or confusion of goals is often fatal to enterprises and individuals. No company wants to recruit employees who only know how to work hard. After all, employees who are out of goal are also out of the system. Not only can they not really create greater value for the company, but they will also disrupt the original planning and deployment of the company. For employees, aimless work will only lead to confusion in working conditions, which will seriously affect work efficiency and their own value in work.
When Huawei trains its employees, every employee must be clear about five points before starting work: what to do, how to do it, how much to do it, where to do it and why to do it.
For enterprises or managers, target management is very important, so that every employee can set goals. For employees themselves, it is more important to know how to set work goals, clarify their work direction and work content, and then act step by step according to the goals.
Write down the original dream. Why don't you think about why you entered Huawei in the first place and why you want to work here?
Every new employee in the company has a dream and is eager to make a difference in the company, but after years of hard work, many people forget these ideas and original promises. When a person loses his dream, he loses the motivation and direction to move forward. Only by finding out where he is going first can he finally get there.
Jump up and pick fruits, not stars.
The goal is always higher than reality, but not too high. If catching the target is like picking fruit, what employees should do is to ensure that they have the opportunity to pick those attractive fruits when jumping. Huawei employees always do a survey and a feasibility study before setting goals.
Any goal must be executable, and any goal that lacks execution or cannot be achieved is useless. Set three quantitative indicators when implementing the goal: time, quantity and quality.
The road should be taken step by step. In management, I don't want to be a radical, but a reformist, who advocates continuous progress in management, small step by step improvement, and small step by step progress.
In the process of development, Huawei adopted the strategy of "wolves" and achieved rapid expansion, but in fact, Huawei's development grew up through small steps. Every employee of Huawei works in strict accordance with the way of "setting goals-implementing-completing goals-setting new goals".
If you are interested in money, you can make money. Ren said, "I hope our employees are hungry for money. I hope you will say' this will be mine' every time you see a penny. "
Huawei implements a grading system for employees, and the higher the level, the higher the salary: 13C employees earn 5,500 yuan a month, 15C employees earn 10500 yuan a month, and 18C employees earn 25,500 yuan a month.
"Make more money" is the motto of Huawei employees at work, and this goal pursuit always brings the most direct and effective incentive effect.
Hold a retreat in advance. Leaders should be realists.
Pragmatic meetings mainly focus on implementation, and retreats mainly play a guiding role to guide the work in a certain period. Retreat is actually an important part of enterprise target management. Huawei's retreat usually lasts for two days. On the first morning, discuss casually, use "brainstorming", and start screening in the afternoon to focus on the theme; The next day, the discussion on the topics to be discussed was further contracted, and then the meeting minutes were formed. After that, the minutes of the meeting will be distributed to the senior management of relevant departments for discussion, and after several revisions, a resolution will finally be formed.
Clear direction emerges from chaos. An important quality is direction and rhythm. His level is the correct gray scale. The firm and correct direction comes from gray scale, compromise and tolerance. Clear direction comes from chaos and stands out from gray. With the change of time and space, the direction often becomes unclear. It's either black or white, either one or the other.
In the process of reform, we should pay attention to the principle of gradual progress. We shouldn't aspire to success in everything. We should not always think about how to achieve our goals quickly. Compromise when it's time to compromise, and detour when it's time to detour.
Efficient execution is the ultimate productivity.
The upper level is doing the situation, and the grassroots are doing it. Huawei has two leading groups: the retreat group and the pragmatism group. Only a few senior leaders are retiring, and the grassroots are pragmatic and cannot retreat.
Huawei's middle and high-level personnel mainly plan and do tasks, which is progress. Others implement plans to do just that.
Huawei has implemented a performance responsibility system internally, requiring all cadres to sign a performance responsibility commitment letter. The company will make statistics on the achievements and indicators of the last year's work, and then put forward new requirements and targets for the new year's work, including customer satisfaction, per capita sales income, sales orders, sales delivery, sales net profit and other indicators. If the assessment is not up to standard, it will be punished, and if it is up to standard, it will be rewarded.
Excuses will only ruin you. Don't always say "I can't do it". How do you know until you try?
In Huawei, as long as the superior gives the task, the employee's task is to complete it as soon as possible. Everyone at Huawei knows that difficulties exist, but the competition is fierce. In the eyes of Huawei people, instead of making excuses, it is better to try to find a way.
All you have to do is obey. Disobeying distribution is a sparrow, or a small struggler. You still assign him as a swan? This is a mistake in the management of cadres.
The subordinate has the right to question the orders of the superior, but has no right to refuse to perform the task. Obeying and carrying out the orders of superiors is the minimum professional ethics and professionalism of a Huawei employee.
"Done" does not mean "done". What is struggle? Any small activity that creates value for customers, as well as the efforts made to enrich and enhance oneself in the process of labor preparation, is called struggle. Otherwise, no matter how hard and tired you are, it is not a struggle.
Employees who have done or completed the work are responsible for their superiors, and doing a good job is responsible for their work, the company and themselves. Doing a good job is a priority achievement, and it is also the embodiment of first-class execution. Time, efficiency, quality and value are taken into account in the work.
Do what needs to be done at once. Many important decisions have to be passed unanimously. If a few people can't do it, they have to do the work, and sometimes even if they can't do it, they will be delayed. The security of this decision has dragged down the timeliness of decision-making.
In Huawei, as long as it is decided by the superior, the subordinates will definitely put it into practice at the first time and never dare to delay. Don't hesitate, immediate action is part of Huawei's corporate culture.
Solve the problem before the boss finds out. It is an extended management system to take charge of things according to the process and authorization, and to effectively monitor and let the most knowledgeable people have the power to deal with problems.
Employees can find problems at the first time and take the initiative to solve them, instead of waiting for the boss to find problems before giving orders. Huawei advocates the responsibility system for things. As long as there is a problem, employees can start to solve it.
Efficient execution is inseparable from the spirit of concentration. If you want to improve efficiency and pay, you have to concentrate on the limited working face, otherwise it will be difficult to make practice perfect. If you want to know everything and do everything, it means that you are not proficient in anything and you are a beginner.
In the general direction, staying focused is Huawei's strategic arrangement. From the specific work level, focus is Huawei's tactical requirement for every employee. It is precisely because they can always maintain a high degree of concentration in their work that Huawei employees have high execution.
Maintain good discipline. Organizational discipline is an important prerequisite for completing the task.
Employees can maintain a certain degree of freedom, but they must not go beyond the company regulations and violate the company system.
You can't pursue consistency when executing. You have the ability, but it's no use not fulfilling your responsibilities. If you can't meet the service requirements, we can't give you affirmation and give you high treatment.
Huawei implements "four modernizations" in management, that is, specialization, standardization, tabulation and templating. Focus on creating management processes and management models, resolutely put an end to the phenomenon of "almost", ensure that everything can meet the requirements, and measure goals and performance with accurate data. Therefore, the execution of employees cannot be discounted at all.
Everyone at Huawei is both a worker and a manager.
Work smarter. People are the wealth of enterprises, technology is the wealth of enterprises, and market resources are the wealth of enterprises. . . . . . The greatest wealth is the management of people's ability, which is the real wealth.
Smart work is not opportunistic, but a kind of work skill and a subtle design of work efficiency. If hard work is the maximum utilization of human resources, then "smart work" embodies the reasonable selection and distribution of technical resources. For any laborer, if he wants to achieve his work goal better and faster and create greater value for the enterprise, he must know how to choose more scientific and effective working methods and management modes.
Pay attention to and mobilize the resources around you. We should unite all forces that can be United, starting with uniting people around us.
The value of an employee lies not only in his own working ability, but also in his reasonable control and management of his work and whether he is good at using various resources. Excellent employees can always effectively mobilize and integrate the resources around them to ensure the maximum value of these resources. These resources are not only limited to material working conditions, but also include all human and material resources, such as workers themselves, leaders, colleagues, subordinates, customers, suppliers, work equipment, various materials and so on.
Make your own time plan. Why do you have to work overtime to 14 hours when you can finish the work in 2 hours?
Steps for Huawei people to plan time:
1, acquisition task.
2. Organize tasks.
3. Manage the task list.
4. Review and inspection.
5. Get started.
Don't neglect your decision-making ability. Cadres who are now operating in the process are still used to asking their superiors for instructions on everything. This is not right. What has been stipulated or become a practice, you don't need to ask, just pass it quickly.
1. To change the habit of reporting something, after all, employees will become the biggest person in charge of this work after taking on the task, so they have the obligation and responsibility to control the work process and have the right to make appropriate decisions.
During the meeting, you should actively offer suggestions and try to involve yourself in the company's decision-making.
3. Be decisive at the critical moment.
Do a good job of self-reflection in time. Ren said: "I don't care whether the successor is loyal or not. Successors are all from the bottom, and the heroes who are beaten can also deny themselves and judge themselves. "
Several important principles of self-reflection:
1, remember your mistakes.
2. Give yourself some time to think.
Don't make excuses after failure.
Be responsible for your own work. In your own work, you should dare to be responsible, speed up the process, and eliminate those who are smart and protect themselves.
The sense of responsibility is reflected in the following aspects:
1, good execution, and earnestly complete each task.
2. Know self-discipline, don't do things that violate the working principles, and don't violate company regulations.
3. Be good at finding the position that suits you best.
4. Handle the relationship with colleagues and superiors.
Change the habitual actions at work.
Seemingly trivial little moves often bring great trouble to oneself and others' work. Therefore, Huawei is very strict with its employees' words and deeds. Every employee should know how to restrain his words and deeds and keep the correct sitting and standing posture.
Huawei's scientific and reasonable working principles
Solve the problems that are easy to solve first. It is understandable that new employees are self-motivated and always want to do big things, but it is better to start with simple and easy things.
In equally important and urgent situations, employees should arrange their work in the order from easy to difficult. Finish the simple work first, so that you can concentrate on the difficult work later, which will help the work to advance step by step.
Do the important things first. What does a leader do? In fact, a leader should grasp the main contradictions and the main aspects of contradictions.
Solve the important things first, and then solve those minor tasks. First, measure the value of work; Secondly, we should spend a lot of time focusing on important things. While focusing on solving those important things, we should still set aside 20% time and resources to do other work well.
Focus on those trivial things. Some things are not impossible, but we need to know how to do it and how to do it.
The most important principle in dealing with trivial matters is centralized handling. Huawei people are very good at using 10 minutes before going to work to solve all trivial matters. At the same time, they also have an important habit, which is to take notes in time.
It is important to follow the process. Only professional and streamlined management can really improve the operating efficiency of a large company and reduce the internal friction of management.
Process is a tool for execution, and only by strictly following the process can the execution be strengthened and guaranteed. Be sure to work out a detailed process before work, and everyone should have a flow chart. Process work should be guaranteed by system, and assessment mechanism should be actively introduced.
Make work easier. It is necessary to simplify unnecessary confirmation and reduce unnecessary and unimportant links in management, otherwise how can the company operate efficiently?
Tracy's Law: The difficulty of any job is directly proportional to the square of the number of steps it performs. The fewer steps in the workflow, the less difficult it is. Remove redundant links in the process, so that all links in the workflow can be streamlined.
Do the right thing in the right way. Huawei requires every employee to act in accordance with proven methods, pay attention to specific procedures, plan time reasonably, reduce unnecessary process waste, and finally focus on tasks.
Reverse thinking is always indispensable. Huawei advocates positive evaluation, but it should seize key events to test "things" in reverse. Every mistake should be checked back to find out the root cause and improve it.
In Huawei, each product line will form two teams-the Red Army and the Blue Army. The so-called main task of the Red Army is to plan a certain process, and the purpose of the Blue Army is that whenever the Red Army makes a design and plan, they will try their best to "make trouble" and "find fault" in the design process of the Red Army. The "nitpicking" of the Blue Army is actually an optimization method under the reverse thinking.
Reverse thinking in work mainly includes: procedural reverse thinking, reverse application of methods, transposition thinking, reverse concept and reverse causality.
Grasp the rhythm of work. An important quality is direction and rhythm.
Huawei's rhythm law: employees need to keep their own rhythm, know how to hang up in time for some meaningless interference calls, and try to use a less disturbing communication method when communicating with leaders or colleagues; Employees should know how to keep the same or similar rhythm with others, which requires employees to understand each other's behavior habits and working hours.
To keep the pace of work, you need to: determine and publicize your best busy time; Set aside special time to accept interruptions; Find ways to quickly eliminate interference; Don't waste others' time.
"Pressure principle". Force comes out of the hole and strength comes out of the hole.
On the key factors of success and the selected strategic growth point, allocating resources at a higher intensity than the main competitors, or not doing it, will greatly concentrate manpower, material resources and financial resources to achieve key breakthroughs. In the allocation of resources, efforts should be made to eliminate the obstacles to rational allocation and effective utilization of resources.
The marketing thinking of "all products" from the fundamental point of view of enterprise survival, enterprises should have profits, but profits can only come from customers.
The whole product refers to the decomposition of products into four levels: basic products, expected products, additional products and potential products, and then integrated with customers' core interests or core values. The whole product is actually the embodiment of supply chain value. After selling basic products, enterprises can provide quality services to stimulate customers to buy their desired products and additional products. At this time, the two sides established close ties, and customers began to rely more on the products and services provided by the enterprise, thus ensuring that the potential products of the enterprise can be sold to customers.
Attitude is sometimes more important than ability.
Opportunity favors down-to-earth workers. Cultivate a group of cadres who are diligent in work and thinking, and have real hands-on ability and management ability.
Don't blindly pursue unrealistic goals.
Don't be eager for quick success, be patient.
Know how to do what you can and don't overestimate your own strength.
Always be prepared for hard work. Any employee, no matter which country he comes from, no matter whether he is old or new, as long as he persists in his struggle and his performance contribution exceeds the cost, Huawei will regard it as a valuable asset and constantly encourage him to grow.
Mattress culture embodies the hard-working character of Huawei people.
Hard work requires spending more time on the job than others, appropriately increasing the intensity of one's work and maintaining the degree of concentration on the work.
Do your best at work. In terms of R&D and marketing system, Huawei must establish an organization and mechanism that adapts to the survival and development of Huawei people, attract and train a large number of expanding cadres who are competitive and have a strong desire for survival, encourage them to unite and work hard, and seize the opportunity anyway.
Once the goal is set, we should try our best to finish the task. No matter what difficulties we encounter, we should remain focused and proactive and try our best to complete the task.
The bench will be cold for ten years. Employees must abandon the illusion of quick success and instant benefit and learn from the down-to-earth professionalism of the Japanese and the meticulous professionalism of the Germans.
You know, sitting on the bench takes a long time. It is impossible for everyone to be valued, and it is impossible for all the work to succeed at once. Keep a normal heart. You often sit on the bench for a long time. Instead of complaining, it is better to find ways to constantly improve their working ability and improve their working methods.
Only people who don't care much about face can succeed.
The most important thing in work is to achieve the goal. In order to create the value and profit of work, we must find ways to do everything, be modest when we are modest, and work hard when we compete. If you value face blindly and love face, you can't devote yourself to all your work seriously and wholeheartedly.
The key to saving face is to lower your posture and change your high-spirited work attitude in the past; Put obeying the rules first; Treat yourself with a normal heart and treat and respect others equally; Don't be afraid to face mistakes and failures.
Dedication and dedication are two different things. It is necessary to train a group of hard-working cadres, even if their skills are almost poor, they should catch up, because they will actively use their brains and work hard.
Hard work embodies the sense of ownership, responsibility and belonging. Hard-working people will not make excuses for themselves, will not shirk their responsibilities at work, and will not give up easily.
Work should focus on practice. Any change lies not in its start, its discussion and its implementation, but in whether the project has landed and whether it can really play a practical role.
Huawei's talent training method is very simple, that is, let employees go to the front line to exercise and go to the grassroots level to exercise. As long as employees are more exposed to work, their work ability, work experience and working methods will naturally be improved.
Details are the key. Anyone who only wants to make the greatest contribution to the process and go down in history will surely become the hukou of the Yellow River, the Three Gorges of the Yangtze River and the resistance of the process.
Adhere to "attitude determines everything, details determine success or failure", actively advocate the craftsman spirit in production, and advocate improving and upgrading the quality of work at the detail level; Pay attention to customer experience in service and do it in detail.
Don't worship technology too much. Success is not necessarily technology.
Do not regard technology as the only competitive advantage, do not exaggerate the role of technology, do not blindly develop new technologies, and adhere to the principle of putting practical value first. As long as this technology is valuable, it is worth promoting, and as long as it can bring efficiency and benefit, it is worth using. If the effect is not obvious, we will resolutely oppose this new technology.
The best defense is attack. It is impossible to prevent, and we must give priority to attack.
The organizational structure and development strategy of the best enterprises tend to be offensive, and they always feel that the external economic environment and competitive environment have been urging them to maintain an offensive posture.
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